Quick Facts About D.O Nails & Spa
D.O Nails & Spa place has received both positive and negative comments, highlighting its strengths and weaknesses. In analyzing these comments, it is evident that the strengths of D.O Nails & Spa place include excellence in service, skilled and friendly staff, accommodating specific requests, a relaxed atmosphere, complimentary drinks, reasonable prices, and a clean environment. However, the weaknesses identified include inconsistent service quality during peak hours, lack of attention to booked appointments, and a lack of upfront communication regarding prices.
One customer had a positive experience during their first visit, describing it as a "5-star experience." They praised the amazing pedicure and massage, indicating that the staff were skilled and provided excellent service. The customer even had a specific nail design request, which the technician fulfilled perfectly. This indicates a strength of D.O Nails & Spa place in delivering customized and high-quality service.
Another positive comment mentioned the friendly and helpful staff, as well as the relaxed atmosphere. The customer appreciated the complimentary drinks, such as mimosa or tequila sunrise, during their pampering session. This highlights the spa's effort to create a relaxing and enjoyable experience for customers, further reaffirming their strength in customer service.
A customer who visited with their sister-in-law for a special occasion mentioned a weakness in the lack of price transparency. They were not made aware of the prices before the service, and they were shocked by the high cost. This indicates a weakness in D.O Nails & Spa place's communication regarding pricing, which can lead to customer dissatisfaction and a perception of unfair pricing.
Another negative comment suggests that D.O Nails & Spa place struggles with providing consistent service quality during busy hours. The customer had an appointment, but the salon was full when they arrived. They had to start the pedicure with cool water and felt rushed throughout the service. This inconsistency in service quality based on the salon's current workload is a significant weakness that can result in customers having negative experiences.
In contrast, a customer who visited with their whole family had exceptional service from start to finish. Each technician took their time, engaged in conversations, and explained the services being performed. This positive comment suggests that D.O Nails & Spa place can excel in customer service when not overwhelmed with a large number of customers.
One customer mentioned a strength in D.O Nails & Spa place's ability to deliver on specific nail designs using gel polish at an affordable price. They appreciated the 1 design on each nail and the overall result they received for $50. This highlights the salon's strength in offering specialized and creative nail art at a reasonable cost.
Finally, a customer praised the whole staff's friendliness and credited the salon for providing fantastic manicure and pedicure services. They expressed their intention to visit the salon regularly, suggesting a consistent strength in customer service and satisfaction.
In summary, D.O Nails & Spa place has a number of strengths, including excellence in service, skilled and friendly staff, accommodating specific requests, a relaxed atmosphere, complimentary drinks, reasonable prices, and a clean environment. However, the salon's weaknesses lie in inconsistent service quality during peak hours, lack of attention to booked appointments, and a lack of upfront communication regarding prices. By addressing these weaknesses, D.O Nails & Spa place can further enhance its reputation and maintain a positive customer experience.
Best TL Reviews
While visiting in the area, I stopped twice. First time was a 5 star experience. Last time was a 0 star experience. First time, the pedicure was amazing with a wonderful massage. Second time, I had an appointment and the place was full when I arrived. After waiting 10 minutes, they had me start the pedicure with cool water. No drinks were offered to me while walk-ins were constantly offered drinks. The pedicure was rushed and not at all enjoyable! Then came the dip nail color fiasco. I ended up going to Gel Nails to have my nails redone. I will it go back to this pace and would not recommend! If they aren’t busy, you get great service. If they are busy, forget enjoying your experience!!
My husband took me here to get my nails done while we were on vacation. They literally called a guy in to do my very specific nails and he did an amazing job ????.. I picked a picture from on line and this man did it perfectly.. So friendly. I wish me had more time to spend there as we were on a tight schedule, but we leave to go home soon so we will be stopping back in for one more mani & pedi before we hit the road.. Totally recommend them!
So my sister-in-law and I went there to get our nails done for the wedding that I have coming up on Wednesday. We both got a full set and our toenails done. I wasn't made aware of the prices before they started our service so in total for two sets of acrylics and two toenails yes I understand there was multiple designs and it was a pretty labor-intensive process but it came out to $289. That means that each of us we would have paid separately would have paid $144 and maybe I'm just not hip with the times but this seems like a crazy amount to me especially with my sister-in-law got her whole bridal party which is for girls nails done for almost as much as two sets cost us here.
The whole family went in. From Start to finish we had exceptional service. Each tech took their time, had conversations and explained the services as they were going. My youngest is 11 and he got his first pedicure. They will be our go to place from now on.
Love it relax have a pedi & Mani while sipping your complimentary mimosa or tequila Sunrise ????
Stumbled in from outta town. Had a great first experience here. Made the switch from Gel to Dipping. Had no idea this was a thing! Was not hip. Alot stronger for working hands. Very friendly and helpful staff here. Prices reasonable. Clean atmosphere.
i had got my nails done and i absolutely love them they did 1 design on each nail and gel polish and it was only 50!! love this place. i will be coming back
in a month for a new set!!
This salon ROCKS! I took my 84 yr old father in for a much needed pedicure and manicure and I was so impressed with how wonderfully friendly the whole staff is. I myself, received a fantastic mani and pedi and we will be visiting this salon monthly for their services. Support your local businesses!
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D.O Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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