Quick Facts About Dollar Plus & Beauty
Dollar Plus & Beauty Place is a small store that offers a variety of household items and hair care products at great prices compared to other places. One of the strengths of this store is the affordability of their hair products, as many customers have mentioned. This is especially important since hair care products can often be quite expensive. Additionally, the availability of a helpful woman in the store is seen as a positive aspect, as she can provide assistance and guidance to customers who may need it.
However, one weakness that has been consistently mentioned by multiple customers is the small size of the store. As a result, it becomes super packed, which can be uncomfortable for customers, especially during peak hours. This overcrowding may lead to an unpleasant shopping experience and may deter customers from returning to the store.
Another criticism raised by customers is the issue of being followed around by the store owners, regardless of how many times they have visited the store and not stolen anything. This can make customers feel uncomfortable and unwelcome. While it is understandable that store owners may want to prevent theft, it is important to find a balance and not make genuine customers feel suspicious or targeted.
A specific incident of disrespect towards a customer has been reported, where the customer was not allowed to try on a wig and felt that this encounter was racially motivated. This incident raises concerns about the store's customer service and how they treat their customers. It is important for businesses to maintain a respectful and welcoming environment for all customers, regardless of their background or ethnicity.
Furthermore, some customers have criticized the owners and workers of the store for being rude and disrespectful. They have shared instances where they witnessed others being mistreated and personally experienced overcharging and poor treatment from the staff. These negative experiences can tarnish the store's reputation and deter potential customers from supporting their business.
Moreover, the comments have mentioned that the store does not offer refunds for any products, which can be problematic for customers who may have a change of heart or encounter defective products. Customers value the option of being able to return or exchange items, and the absence of this policy may discourage them from making purchases or recurring visits.
Although the store may have its weaknesses, it also has its strengths. Some customers have had positive experiences, noting that the owners and workers have been helpful, courteous, and have provided prompt assistance when needed. The availability of a wide selection of products, including a store brand of virgin hair at reasonable prices, has also been highlighted. This indicates that the store has the potential to provide a positive shopping experience for some customers.
In conclusion, Dollar Plus & Beauty Place offers competitive pricing on hair care products compared to other stores, and some customers have found the staff to be helpful and courteous. However, the store's small size, overcrowding, aggressive behavior towards customers, and lack of refund policy are weaknesses that need to be addressed. Improving these aspects of the business would enhance the overall customer experience and potentially increase customer satisfaction and loyalty.
Best TL Reviews
Great prices on hair compared to other places. There's a woman there who is very helpful. Store is very small and it gets super packed.
Great store the have a variety of things but the owners tend to follow you around no matter how many times you've been in there and haven't stolen smh
Very disrespectful, they wouldn’t even let me try on the wig that I wanted to buy, never in all my years have I been told I couldn’t try a wig on at a store. I found the encounter to be very racist actually. I’m good enough to buy your product but not good enough to try your product?
Prices are good yes, but the owners and workers are very rude and disrespectful. I first watched them disrespect the two people ahead of me in line and once it got to be my turn their seemingly good prices were a fraud as I was overcharged and treated very poorly. Id support a business elsewhere if I were you. Also, as some of the other comments have mentioned do NOT expect a refund from this store for anything, as they will not grant you one. Shop at your own risk.
It's a small store offering a variety of household items as well as hair care products. Prices are reasonable for the area, although not huge varieties of hair choices found. Store owners and staff were helpful and courteous! Being a native Texan I'm use to better options. But I'd shop here again!
For a local place I was impressed with the selection. I bought some braid hair and found the prices reasonable. I will definitely be a return customer!! I can't wait to try out one of their wigs!
Always nice to me. Help me out with what I need. So far good business never problems.
I've never had a bad experience in this business. Always greeted by the owners ans workers. If I have questions they are answered. A huge selection of products available. They carry a store brand of virgin hair in various lengths and it is amazing! Reasonably priced in addition.
Dollar Plus & Beauty Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:00 AM - 06:00 PM |
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Tuesday | 09:00 AM - 06:00 PM |
Wednesday | 09:00 AM - 06:00 PM |
Thursday | 09:00 AM - 06:00 PM |
Friday | 09:00 AM - 06:00 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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