Quick Facts About Bloomfield Wax & Skin Care Center LLC
Strengths:
1. Quality of service: Several customers comment on the excellent service they received at Bloomfield Wax & Skin Care Center LLC. They mention that the waxing technicians are skilled, patient, and efficient. The establishment is commended for its clean and discreet environment, which contributes to a positive experience.
2. Positive customer experiences: Many customers express satisfaction with their visits to the center. They appreciate the professionalism, friendliness, and attentiveness of the staff. Customers are particularly impressed with the level of customer care provided by certain technicians, such as Dajah and Gigi.
3. Expertise in Brazilian waxing: Bloomfield Wax & Skin Care Center LLC is praised for its expertise in Brazilian waxing. Customers mention that their experiences with this specific service have been excellent and that they plan to return for future appointments.
4. Availability of appointments: Some customers recommend making appointments at least three or more days in advance, especially if multiple areas are to be waxed simultaneously. This indicates that the establishment has a flexible schedule and can accommodate a wide range of customer preferences.
Weaknesses:
1. Poor customer service: Multiple customers complain about the poor customer service at the center. They mention instances of rushed services, unfriendly technicians, and unhelpful responses from the owner when expressing dissatisfaction. This lack of attention to customer satisfaction may result in negative word-of-mouth and a decline in customer loyalty.
2. Communication issues: There are several reports of communication problems at Bloomfield Wax & Skin Care Center LLC. Customers mention being placed on hold for extended periods and being hung up on when calling close to closing time. These issues can lead to frustration and dissatisfaction, as customers expect clear and efficient communication when interacting with a business.
3. Inflexibility with appointment times: One customer complains about the center's strict adherence to appointment times, even when the customer is only one minute late. This lack of flexibility can create a negative impression and discourage customers from returning.
4. Lack of facilitation of a comfortable experience: A customer suggests that playing music during bikini waxing sessions may help distract clients from the pain. This comment raises the concern that the center may not provide adequate measures to ensure that customers are comfortable and relaxed during their treatments.
In conclusion, while there are several strengths of Bloomfield Wax & Skin Care Center LLC, such as the quality of service and positive customer experiences, there are also weaknesses that need to be addressed. The establishment should focus on improving customer service, addressing communication issues, being more flexible with appointment times, and considering ways to enhance the comfort and relaxation of their customers.
Best TL Reviews
I will not be returning. The customer service here is terrible. I scheduled a Brazilian for 10, and was told by the technician she didn’t have time to do an underarm because she had a client after me. I was seen at 10:11 and finished by 10:18. I informed the owner that I was not satisfied with my service and didn’t feel comfortable paying full price unless the technician Dajah that was unfriendly and rushed my service actually cleaned up the hard wax left behind in many areas. The owner stated I still had to pay because I received the (bad service). The owner only cares about money and clearly not providing good service.
This place is pretty decent to go to. However, today they closes @ six on Saturday and I called @ 5:40 only to be place on hold and 10 mins then hung up on called back and was hung up again.. they do this literally anytime you called after 6pm here during the week.. Why hire ppl that don’t want to there job just to upset a customer. Clearly the worker should know that angers a customer… If this placed closed down like the rest of the business closing due to the economy. I’m sure that would humble their customer etiquette.
Great place for any type of waxing. Very clean and discreet place. Highly recommend making an appointment at least 3 or more days ahead of time especially if you’re getting more than one area done at once.
My wax technician was deja. After a few experiences elsewhere this by far was the best. She was patient gentle, and applied pressure. Will be returning!
Today was my first time coming here I got a Brazilian wax and a nose wax with Gigi the staff was extremely nice and so was the waxer loved my experience I will forever be coming here !
This establishment is very clean.It was my first time ever getting a Brazilian wax.I cannot remember the tech name but she had shirt blonde hair. She did an amazing job! I will definitely go again..My bestfriend went along with me for support and she made an appointment before we left there...
Horrible customer service , will not go back here. I was literally 1 minute late and they would not take me. Mind you they scheduled me a few minutes before my appointment and I rushed to get there. Then didn’t ask if I wanted to reschedule or apologize or anything. I just went to European wax center instead with no issue.
It's the best place to get waxed but you need to play some music for the bikini wax only. Cause you don't think about the pain... but you don't need it for the facial cause you suppose to be relaxing.
Place Pictures
Bloomfield Wax & Skin Care Center LLC Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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