Queen Nails-Spa

+1 401-432-9992

290 Newport Ave, Rumford, RI 02916 United States of America

Open Today: -

Quick Facts About Queen Nails-Spa

Queen Nails-Spa has received mostly positive reviews from customers, highlighting several strengths of the salon. Many customers are impressed with the quality of their nail services, particularly when it comes to acrylic and gel nails. One customer mentions that they have been getting acrylic nails done at Queen Nails-Spa and have never lost a nail, indicating that the technicians are skilled at providing long-lasting and durable nail enhancements.

The salon's ability to cater to different needs and age groups is also a strength mentioned by customers. One customer mentions that their young children join them for services and the staff is great with kids, providing clear coats and pedicures. Another customer mentions that they often visit the salon with other family members, stating that the presence of multiple workers allows them to get pedicures together. This shows that Queen Nails-Spa has a staff size that can accommodate larger groups, making it a convenient choice for families and friends who want to visit together.

Several positive reviews mention the owner of Queen Nails-Spa, praising her for being the sweetest woman they have ever met. This indicates that the owner has a friendly and welcoming approach, which likely sets a positive tone for the salon and contributes to customer satisfaction.

Another strength of Queen Nails-Spa is the ability of the technicians to listen to customer preferences and deliver the desired results. Customers mention that they always get exactly what they ask for, which demonstrates the attentiveness and professionalism of the staff. One customer specifically mentions that they had a great experience with a technician named Solita, who was friendly, kind, and ensured that the customer's nails were perfect. This suggests that Queen Nails-Spa has knowledgeable and skilled technicians who take pride in their work.

Customers also appreciate the attention to detail exhibited by the technicians at Queen Nails-Spa. One customer mentions that their technician, Lap, was not overly talkative but took her time, paid attention to detail, and regularly checked with the customer to ensure satisfaction. This attention to detail is crucial in providing high-quality nail services and contributes to customer satisfaction.

The salon's ability to retain customers is another strength mentioned in the comments. One customer mentions that they have been going to Queen Nails-Spa and specifically to a technician named Sandy for many years, even when she was at a different nail salon. This loyalty indicates a high level of customer satisfaction and trust in the services provided.

While there are primarily positive comments about Queen Nails-Spa, there are a few negative comments that highlight some weaknesses of the salon. One customer mentions that they had a negative experience with uneven nails that were stuck to their skin. Another customer mentions that their nails came out lumpy, uneven, and with a poorly executed ombré design. These comments suggest inconsistencies in the quality of services provided by different technicians at Queen Nails-Spa.

Additionally, one customer mentions that their nails were filed excessively, resulting in cuts and swollen cuticles. This indicates potential issues with improper technique or lack of attention to customer comfort during the service.

In conclusion, Queen Nails-Spa has several strengths that contribute to its positive reputation among customers. These strengths include the salon's ability to provide high-quality acrylic and gel nails, accommodate families and groups, and listen to customer preferences. The owner is also appreciated for her welcoming demeanor. However, the salon has some weaknesses in terms of inconsistent services, as highlighted by a few negative comments. Addressing these weaknesses and ensuring consistent quality across all technicians would further enhance Queen Nails-Spa's reputation and customer satisfaction.

Best TL Reviews

They are amazing. I was getting my natural nails done with gel then decided to start getting acrylic and they do such a great job and I’ve never lost a nail. Sometimes my kids join me and want a clear coat on their nails or a pedicure and the ladies are so good with my young kids. I always get exactly what I ask for. They would never let anyone leave dissatisfied. There are a bunch of workers so when I go with other family members we get to get pedicures together. The owner has to be the sweetest woman I’ve ever met. I won’t go anywhere else and it took me a while to find a new place that I liked after my old nail place moved to Massachusetts.

I have been looking for a nail salon, as my nails have been breaking. I was reluctant to come because of the reviews- if you are reading this and feeling the same way- check it out! I came as a walk in and waited about 10 mins and spent that time picking my color. I had a lovely experience with Solita, she was friendly, kind, and made sure my nails were perfect. I love my nails so much and I look forward to returning!

No complaints, which is literally a first for me with acrylic nails.

Every time I get acrylics I leave feeling like the tech didn’t listen to me and just gave me clunky super fake looking nails. During the process of my pedi and the acrylic nails, I explained what I wanted and that’s exactly what I received.

I think the techs name was Lap. She wasn’t super talkative, which I appreciated. She very clearly took her time and paid attention to detail, and checked with me regularly to make sure I was happy with what she was doing.

Sandy is the best, I've been going to Sandy for many years. Started when she was at another nail salon. And now she is the owner of her own. And yes I've followed her, and she's the sweetest nail professional I've dealt with. And I must say ever whom ever I send there they aren't disappointed..

Awesome experience from the time you enter ,very welcoming until you leave .My niece got a full set Acrylics done & i have had manicure & pedicure done by Sunny,who is very articulate.

The staff care & take the time to make sure you’re getting what you came for. I would highly recommend anyone coming here.

My favorite is Linda,she's amazing.

My nails came out perfect they recommended powdered dip more healthy for nails and if you want to grow your real nails they look like if you got a acrylic done

I had my nails done and they were all uneven stuck to my skin.. to fixed it they filed it leaving my cuticles with all cuts & swollen… I tried to add photos but it won’t work.

Nails are lumpy and terribly uneven. The ombré on the pink is also uneven along with the polish on the plain black. Very disappointing