Quick Facts About Dominican Barber Shop
The Dominican Barber Shop has both strengths and weaknesses based on the comments provided. Below is a detailed analysis:
Strengths:
1. Skillful Barbers: Multiple customers praised the barbers at the Dominican Barber Shop for their exceptional cutting skills. They mentioned that it was the best cut they had in a long time and that the barbers were top-notch.
2. Customer Service: Some customers appreciated the friendly attitude of the barbers and mentioned that they were respectful and accommodating. They mentioned that the barbers made time for them even when they arrived late and that they were pleased with the service they received.
3. Affordable Pricing: One customer mentioned that the price was great at the Dominican Barber Shop, indicating that the prices were reasonable and competitive.
4. Accommodating Walk-ins: A first-time customer mentioned that even though they didn't have an appointment, they were still welcomed and given a haircut. This indicates that the barber shop is flexible and accommodating to customers without appointments.
5. Cleanliness: There were no comments specifically pointing out cleanliness as a strength of the Dominican Barber Shop. However, since no customers complained about cleanliness, it can be inferred that the place is generally clean and hygienic.
Weaknesses:
1. Punctuality Issues: One customer expressed dissatisfaction with the punctuality of the barbers at the shop. They mentioned that scheduling an appointment in the morning didn't guarantee a prompt start, as the barbers would often arrive late. This indicates a lack of professionalism in terms of punctuality.
2. Dull Scissors and Hair Pulling: Another customer mentioned that the scissors used by the barbers were dull and pulled out more hair than cut. This suggests that there may be an issue with the quality and maintenance of the tools used by the barbers.
3. Lack of Organization: The same customer who mentioned punctuality issues also advised the barbers to get organized before starting their day. This indicates that there may be a lack of efficient workflow and organization at the barber shop, leading to delays and potential confusion.
4. Lackluster Customer Service: The same customer criticized the customer service at the Dominican Barber Shop, mentioning that the barbers would talk on the phone during haircuts, stop to talk to someone across the room, and fail to greet customers or ask about their preferences. This suggests a lack of professionalism and attentiveness towards customers.
5. Reusing Disposable Gloves: One customer complained that the barber shop reused the same disposable gloves for multiple customers, indicating a potential hygiene concern. This can be seen as unhygienic and may raise health and safety issues.
6. Complaints and Rude Behavior: One customer experienced rude behavior from the barbers, including a lack of eye contact and complaining at the beginning of the haircut. Additionally, they mentioned that the place was filthy, reflecting poorly on the professionalism and cleanliness of the establishment.
7. Inconsistent Quality: A loyal customer of five years expressed disappointment in the declining quality of service at the Dominican Barber Shop. They mentioned that the service had worsened over time, indicating inconsistent quality control and a decline in overall satisfaction.
In conclusion, the Dominican Barber Shop has strengths, such as skillful barbers, affordable pricing, and accommodating walk-in services. However, it also has several weaknesses, including punctuality issues, lack of organization, dull scissors, lackluster customer service, hygiene concerns, complaints, and inconsistent quality. Addressing these weaknesses, such as improving punctuality, investing in high-quality tools, promoting better customer service, and maintaining cleanliness, can lead to the improvement of the overall customer experience at the Dominican Barber Shop.
Best TL Reviews
Best cut I've had in a long time
Little loud in there so don’t go if you have bad anxiety but all Of these barbers are GREAT! My old barber at next level barber shop started cutting my hair badly so I needed to find a new barber and these guys do even better! Check them out!
I was a loyal customer for about 5 years. Getting a hair cut here was something special. They would give the absolute best! Now I don't know what happened, I go here the service gets worse and worse than the last time. When scheduling an appointment in the morning, do not expect them to be punctual. (Over 30 minutes late). The door shows you open at 10 but usually arrive 1030 or 11. Scissors are dull and pull more hair out than cut. Talking on the phone while getting a haircut, then stopping to talk or yell out to they guy across the room. Bottom line.. they seem like it became more quantity not quality. Nice folks though.
Advice for improvement:
1. Show up early.
2. Get organized before you start your day.
3. Sharpen your Scissors ✂️
4. Customer service (smile, say hello how are you? What can I do for you? Stay off your phones ????. Don't stop cutting hair mid cut to talk to the guy across the room. Keep your work space clean and organized.)
5. Take your time cutting but don't take forever. (Quality cuts not quantity cuts)
6. Please don't re-use the same disposable gloves that you used to give a hair cut/shave the previous customer.
7. Keep a good inventory of your tools/after shaves.. ect... (last time I was getting a haircut something was out of stock.)
I really like this place! Would like to come back and keep getting my cuts here but unfortunately until the quality improves. I do not plan on coming back here anytime soon.
If you improve your quality, you will get more quality customers also.
"Quality in a service or product is not what you put into it. It's what the client or customer gets out of it".
-Peter Drucker
I went with my son they did an excellent job on him. We didn't have a long wait either. I definitely recommend this place
Rudest group of men I have ever encountered. Barber wouldn’t even make eye contact with me and complaining at the beginning of my cut. The place is filthy. This was the worst experience ever
First time going here and not the last. I didn’t have an appointment but they let me in anyway. Price is great and the guys are top notch! Fernando is a good dude and an artist with those clippers and straight edge. Try them out, you won’t be disappointed.
Best cut in town! Show respect and they will do the same. I walked in late and they still made time for me.
Outstanding. I've had my hair cut here the last three times and every time it has come out fantastic. The barbers really take their time and make sure it is perfect. The last time i went he must have been so impressed with how he did he took a few pictures of my cut. Wouldn't go anywhere else.
Dominican Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 03:00 PM |
How to go there
Location
Places