Quick Facts About Hair Affair Salon
Hair Affair Salon is a popular salon in the Rockford area, highly regarded for its talented team of stylists and excellent customer service. The salon provides a calm and relaxing atmosphere, making each visit a truly enjoyable experience. Clients have shared positive experiences with specific stylists, highlighting their knowledge, skills, and willingness to go above and beyond to meet the clients' needs.
One of the strengths of Hair Affair Salon is the expertise of their stylists. Clients have praised Elise Thompson, Lorleanne Ball, and Sylvia for their exceptional skills in delivering the desired looks. Whether it's a color, updo trial, cut, or styled hair, clients have been delighted with the results. The stylists listen to the clients' requests and work efficiently to achieve the desired outcome, leaving clients satisfied and receiving compliments from others. This indicates that the stylists at Hair Affair Salon have a strong understanding of their craft and are able to execute it successfully.
Another strength of the salon is the overall customer service experience. Clients have mentioned feeling welcomed and comfortable as soon as they enter the salon. The team at Hair Affair Salon, including stylists like Elise Thompson and Sylvia, ensure that their clients' needs are met and that they have a positive experience during their visit. They are responsive to questions, provide expert advice, and are willing to make adjustments if necessary. The friendly and accommodating nature of the staff contributes to a pleasant and enjoyable visit.
Additionally, Hair Affair Salon is known for its fair pricing. Clients have mentioned that they never feel overcharged for the services provided. This demonstrates the salon's commitment to providing value for money and ensuring that clients feel satisfied with the cost of their visits. The affordability of the salon's services is a significant strength, particularly for those who are looking for high-quality hair care without breaking the bank.
The salon also offers a range of additional services such as massages and facials, which have also received positive reviews. Clients appreciate the skills and attentiveness of stylists like Stacy for massages and Sara for esthetician services. These services add to the overall experience at Hair Affair Salon, making it a one-stop destination for various beauty needs.
However, it is essential to address the weakness mentioned in one of the comments. A client mentioned being consistently disappointed by the quality of haircuts received from Sylvia, one of the stylists. This comment suggests that there may be some inconsistency among the stylists, particularly when it comes to shorter haircuts. While the vast majority of clients have had positive experiences with the work of the stylists at Hair Affair Salon, this feedback highlights the need for attention to quality control to ensure consistency across all services.
In conclusion, Hair Affair Salon has many strengths that make it the preferred choice for clients in the Rockford area. The expertise of the stylists, combined with their dedication to customer service, creates a welcoming and enjoyable salon experience. The fair pricing and additional services offered contribute to the salon's appeal. However, it is important for the salon to address any inconsistency in the quality of services provided to maintain their reputation and ensure that all clients have consistently positive experiences.
Best TL Reviews
Jenelle and her team of stylists are hands down THE BEST that the Rockford area has to offer. Upon immediately entering the salon, you are greeted with a wonderful feeling of calmness and a truly relaxing feel. My stylist is Elise Thompson and she is incredible. She is so knowledgeable and is always glad to answer any questions. Her customer services skills are par non and she is always someone whom is willing to go above and beyond to make your time there a truly great experience!
Lorleanne is amazing! She asks what you are looking for and will make you love your new look! I got a color and updo trial for my wedding. I love it so much!
Just had my hair cut and colored by Lorleanne Ball. It looks amazing—she is a very talented stylist and is great at listening to and asking questions to get you to the look you want.
As soon as I walked in the door at home my husband said, “wow, that looks really good.” He usually doesn’t notice my hair cut/styles right away. Kudos to LB!
I highly recommend her.
First time Jenelle worked with me. I asked for low lights she blended in my colors like that was my natural color, which I love. She styled my hair and said give it a few weeks if not happy call me, set up appt. And I can tweak it. I was happy with her..Prices were great, I will be back
I've been going to Hair Affiar for years! I absolutely love the team there. I usually see Sylvia for myself and daughter, but have sat with other stylists there as well. They are all so sweet and amazing. They never over charge, and make every experience comfortable. Not to mention my hair always looks great when I leave their chairs.
I have been going to Lorleanne at Hair Affair for the last year and have always had excellent services! She is so talented and always learning new techniques for my hair. The salon as a whole is always very clean and since re-opening during COVID I have always felt safe/that they were taking precautions seriously. Would strongly recommend!
I have had my hair done here for years. I have never been disappointed in my cut and color over the years.
I also see Stacy for my message she listens to you and focuses on the areas you need attention or if you prefer just a nice relaxing message while you nap I have done that too.
Then Sara is my esthetician for my facials, waxing, lash lifts, and back facial. I may have terms wrong but they figure out what I need and it is always relaxing no matter what I get done.
Just ask for what you want and they will figure it out.
Everyone is friendly, but after receiving the last in a line of uneven and highly disappointing hair cuts from Sylvia - after waiting 20 minutes past my appointment time - I will not return. Quality I would expect from a student, not a professional. Perhaps they do a better job on longer hair, but if you are looking for consistently decent service I would recommend you go elsewhere.
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Hair Affair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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