Nails Spa

+1 410-860-1003

732 S Salisbury Blvd, Salisbury, MD 21801 United States of America

Open Today: Closed

Quick Facts About Nails Spa

Nails Spa place seems to have a number of strengths based on the comments provided.

One strength is the skill and expertise of the nail technicians. Multiple customers mentioned that the nail techs did an excellent job on their nails and that they were happy with the results. The customers felt that their nails turned out perfectly, were shaped well, and the polish was evenly done. This indicates that the technicians have a good eye for detail and can meet the customers' preferences and expectations. Additionally, customers appreciated that the technicians were able to do different styles and designs, showing their versatility and creativity.

Another strength is the cleanliness of the salon. Customers mentioned that the place is very clean, which is an important factor in a nail salon. A clean environment creates a positive and hygienic experience for the customers and shows that the salon takes cleanliness and sanitation seriously.

The efficiency and quick service provided by Nails Spa place is also a strength. Multiple customers commented on the short wait times and how they were taken in quickly, even when they were initially told that it would be an hour wait. This indicates that the salon is well-staffed and can accommodate multiple customers at once. Quick service is a desirable trait for customers who value their time and want to get their nails done efficiently.

Additionally, the friendliness and pleasant staff at Nails Spa place is highlighted in the comments. Customers mentioned that the staff was kind, pleasant to be around, and treated them respectfully. This creates a positive and welcoming atmosphere for customers, making their overall experience enjoyable.

On the other hand, there are a few weaknesses indicated in the comments. One weakness is the lack of adherence to customer requests. One customer mentioned that they provided a design, but the nail tech did not follow it and just gave them plain nails. Another customer mentioned that the technician was unable to do the specific nail shape they requested. This indicates a lack of attention to detail and the inability to meet customer preferences accurately.

Another weakness is the poor customer service experienced by one customer. They mentioned that the technician treated them disrespectfully, accused them of being picky, and charged them for a nail take off even though they were unhappy. This suggests that there may be inconsistencies in customer service and that the staff may not handle customer complaints appropriately.

In conclusion, Nails Spa place has strengths in terms of skilled and efficient nail technicians, a clean environment, quick service, and friendly staff. However, there are also weaknesses in terms of not adhering to customer requests and potentially poor customer service. It is important for the salon to address these weaknesses in order to improve the overall customer experience.

Best TL Reviews

I came here after another nail salon (not in the area) horribly did my nails. The nail tech I had was amazing. She was very kind and did a great job! So so happy with her work. The pic in the car is my nails and the other is the reference photo I showed. Thank you!

I am new to town and needed a new nail salon. I walked in and they said it would be an hour. Wait well it wasn’t even 10 minutes and somebody took me and I don’t know what the gentleman‘s name was let me tell you he did an excellent excellent job on an acrylic fill. I will be going back. The place is very clean. They have numerous text so they can take a lot of people at one time.

They does an excellent job. I enjoy going there. My nails always turn out perfectly and in the staff pleasant to be around thank you you all so very much

Ni always does a fabulous job. Shapes my nails perfectly and polish is always evenly done. Highly recommend this nail shop.

Provided her a design she didn’t do the design stated had an appointment coming in in a hour didn’t even try to do anything similar just plain nails.

I’ve been in Salisbury for a year now and have had too many failed nail experiences! No one has met my standards until coming here. PERFECTION!!!! I got EXACTLY what I wanted from shaping, length and design!!! If you’re anything like me and like extra long nails, don’t expect to low ball, you will pay a pretty penny but their work is worth every cent! I’ve found my nail salon! I won’t go anywhere else ! Below is what I asked for first and what I got second! Look at how on point they are!!!

The guy there treated me very disrespectfully & doesn’t know about nail shapes or at least the latest. I asked for tapered square & he clearly couldn’t or didn’t know how to do it. Then TRIED to accuse me of not being able to pay saying I was being picky. No do your JOB & obviously keep up with the trends. Very poor customer service DO NOT RECOMMEND then still charged me for a bail take off when a customer isn’t happy I shouldn’t have to pay for that. But I did. Then tried to call to talk to a manager apparently “He wasn’t in” Even the lady wasn’t respectful nor helpful saying I’m busy , he didn’t say anything, & I don’t have to come back lol THE AUDACITY. I’m glad I took my money & service elsewhere.

Loved how quick they were!!! Nails were done beautifully within minutes. I got compliments on my nails that were painted my favorite color--purple.