Pink Nails

+1 870-400-8112

1709 N Missouri St, West Memphis, AR 72301 United States of America

Open Today: -

Quick Facts About Pink Nails

Pink Nails Place, based on the comments provided, has both strengths and weaknesses. In order to understand them in more depth, let's analyze each comment individually.

Comment 1: "They half polished my nails and then tried to charge me to change polish that should have been pink not red. I usually take my own polish…when I refused to pay for polish that I had already paid for in the other services, she told me that I was difficult and not to come back! I can definitely do that one! 0 stars really… by the way, she left polish under my toes from taking it off and half polished my baby toes x 2 polishes..that’s why I kept my extra 5 bucks..I had to remind her that I could count very well!"

Strengths: None mentioned in this comment.

Weaknesses: Based on this comment, it can be seen that the salon's service quality and professionalism are lacking. The technician did not effectively communicate with the customer about the changing of polish, leading to confusion and conflict. Furthermore, the technician left polish under the customer's toes, and the nails were not polished properly. The customer interaction was negative, resulting in the customer being told not to come back.

Comment 2: "I am so in love with my nails! I've been to many different nail salons and none of them have been able to do my tie dye that I want and this place did them perfectly! Pink Nails will continue to be my go-to place for my nails!"

Strengths: The salon was able to meet the customer's specific nail design request and deliver satisfactory results. This indicates potential expertise in creating unique nail designs.

Weaknesses: No weaknesses are mentioned in this comment.

Comment 3: "My Godsister treated me out for a girls day we hadn't never been before, so we came, no long wait time, got the gel set on nails. Mrs. Tina was excellent and Sebastian was my pedicure technician, he was great as well. They took great care of us!!!! We will be back!!!!!"

Strengths: The salon provided a positive experience by having shorter wait times and providing excellent service to the customer and their godsister. Both technicians, Mrs. Tina and Sebastian, were praised for their professionalism. This suggests that some staff members provide exceptional service.

Weaknesses: No specific weaknesses are mentioned in this comment.

Comment 4: "Won’t be back communication is horrible, called and asked how much a service was and how long the wait was and she told me how much the service was but when I came in she claimed it was by appointment only."

Strengths: None mentioned in this comment.

Weaknesses: The salon's communication is described as horrible. This can be a major weakness as clear and accurate communication is essential in customer service. There is also a discrepancy in the information provided regarding whether the salon handles walk-ins or requires appointments. The inconsistency in information may cause confusion and frustration for potential customers.

Comment 5: "I waited for 2 hours to have my nails done to be told I would have to wait another hour to be seen. No one tells you how long you have to wait. There was 1 person ahead of me. What a waste of my time!!!!!!!! Ended up leaving without being seen. Would not recommend going there."

Strengths: None mentioned in this comment.

Weaknesses: The salon's organization and time management are lacking. Long wait times without proper information or updates can be frustrating for customers, especially when they are not informed of the expected wait time. This can result in wasted time and negative experiences for customers.

Comment 6: "Don’t let the man that does nails in here do your nails period. He didn’t shape my nails just clipped them really fast so he could get to more customers and to top it off he had my nails bleeding. They should of provided a cut on the price. I actually loved the place till the man did my nails awful experience. The ladies do a good job though and are really nice but as long as he is there I won’t go there he tries to do my nails every time. I’m mad because the owner actually made my nails grow. I would always get overlay and my nails looked natural. I had to find somewhere else to go so frustrating."

Strengths: The salon owner is commended for helping the customer's nails grow and providing natural-looking overlays. The female technicians are praised for doing a good job and being nice.

Weaknesses: The male technician is criticized for not properly shaping the nails, rushing the process, and causing bleeding. This negative experience with the male technician has led the customer to seek services elsewhere. The salon's inconsistency in service quality between male and female technicians may be a weakness.

Comment 7: "Great first visit here! Sebastián (did pedi) and Amy (did mani) I was equally impressed with them both. They were very courteous and patient with me. I wanted a nude/neon yellow color combination and they exceeded my expectations! I will be back here in the near future. Oh, and be prepared to have Cash Only because cards are not accepted currently."

Strengths: The salon provided a great first visit experience for the customer. Both technicians, Sebastián and Amy, were praised for being courteous and patient. Their level of skill and ability to exceed the customer's expectations indicates professionalism and expertise. The customer intends to return to the salon in the future.

Weaknesses: The salon currently only accepts cash, which may inconvenience customers who prefer or rely on card payments.

Comment 8: "It was really nice, but they need to pay attention because they made one of my nails crooked, but still very good service ????????"

Strengths: The overall service provided by the salon is described as good and the commenter expresses satisfaction.

Weaknesses: The salon is criticized for making one of the customer's nails crooked. Attention to detail and ensuring all nails are properly shaped and aligned is essential to provide quality service, suggesting a potential weakness in the technician's precision.

In conclusion, based on the comments provided, Pink Nails Place has several weaknesses. These weaknesses include inconsistent service quality, poor communication, long wait times without updates, lack of attention to detail, and certain technicians not meeting customer expectations. However, the salon also has some strengths such as the ability to provide unique nail designs, excellent service from specific technicians, and the ability to help nails grow in a natural-looking manner. Improvements in communication, organization, consistency, and attention to detail will be crucial for Pink Nails Place to enhance its overall service quality and achieve customer satisfaction.

Best TL Reviews

They half polished my nails and then tried to charge me to change polish that should have been pink not red. I usually take my own polish…when I refused to pay for polish that I had already paid for in the other services, she told me that I was difficult and not to come back! I can definitely do that one! 0 stars really… by the way, she left polish under my toes from taking it off and half polished my baby toes x 2 polishes..that’s why I kept my extra 5 bucks..I had to remind her that I could count very well!

I am so in love with my nails! I've been to many different nail salons and none of them have been able to do my tie dye that I want and this place did them perfectly! Pink Nails will continue to be my go to place for my nails!

My Godsister treated me out for a girls day we hadn't never been before so we came no long wait time got the gel set on nails Mrs.Tina was excellent and Sebastian was my pedicure technician he was great as well they took great care of us!!!! We will be back!!!!!

Won’t be back communication is horrible, called and asked how much a service was and how long the wait was and she told me how much the service was but when I came in she claimed it was by appointment only.

I waited for 2 hours to have my nails done to be told I would have to wait another hour to be seen. No one tells you how long you have to wait. There was 1 person ahead of me. What a waste of my time!!!!!!!! Ended up leaving without being seen. Would not recommend going there.

Don’t let the man that does nails in here do your nails period. He didn’t shape my nails just clipped them really fast so he could get to more customers and to top it off he had my nails bleeding. They should of provided a cut on the price. I actually loved the place till the man did my nails awful experience. The ladies do a good job though and are really nice but as long as he is there I won’t go there he tries to do my nails everytime. I’m mad because the owner actually made my nails grow I would always get overlay and my nails looked natural. I had to find somewhere else to go so frustrating.

Great first visit here! Sebastián (did pedi) and Amy (did mani) I was equally impressed with them both. They were very courteous and patient with me. I wanted a nude/neon yellow color combination and they exceeded my expectations! I will be back here in the near future. Oh, and be prepared to have Cash Only because cards are not accepted currently.

It was really nice but they need to pay attention because they made one of my nails crooked but still very good service ????????