Quick Facts About Sunny's Nails
Sunny's Nails place has a number of strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment mentions that the prices at Sunny's Nails are really good, with a regular pedicure costing only $28. This indicates that the salon offers affordable services which can attract budget-conscious customers. Another strength highlighted in the comments is the attentiveness of the staff. Customers mention that the employees at Sunny's Nails want to ensure customer satisfaction, which is an important aspect of any service industry. Additionally, one commenter mentions that they liked the powder dip option offered by the salon, stating that it is great for those who tend to chip their nails. This shows that Sunny's Nails provides a variety of options to cater to different customer needs.
Furthermore, the comment about the friendliness of the staff is a significant strength. The commenter compares Sunny's Nails to other nail spas and concludes that the service and kindness of the staff at Sunny's Nails are the best they have encountered. This indicates that the salon prioritizes creating a welcoming and positive atmosphere for their customers, which can greatly enhance the overall experience.
On the other hand, there are some weaknesses mentioned in the comments that need to be addressed. One customer mentions the high prices they were charged for their services, particularly for a full set and pedicure. This shows that the salon might have issues with consistency in their pricing or that their prices are higher compared to other salons in the area. Another weakness highlighted is the lack of attention to detail and rushed service. One commenter states that if you value attention to detail, Sunny's Nails may not be the best choice, as they are always in a hurry and do not focus on one client at a time. This criticism suggests that the salon may need to work on improving the quality of their services and ensuring that each customer receives individualized attention.
Customer service is another area where Sunny's Nails appears to have weaknesses. Multiple comments mention poor customer service experiences, ranging from not valuing appointments to changing prices at the last minute. The comment about appointment times not being honored suggests a lack of organization or efficiency in managing customer appointments. Additionally, the comment about the nail technician changing the price after the service was completed is a significant concern. This kind of behavior can lead to customer dissatisfaction and a loss of trust in the salon's integrity.
Furthermore, there are comments about negative experiences that can impact the overall perception of Sunny's Nails. One customer mentions an unpleasant atmosphere due to loud noises from ongoing work on the pedicure chairs. This suggests that the salon may have issues with maintaining a calm and relaxing environment, which is essential for a nail salon. Another comment mentions that the salon laughed when the customer mentioned getting their nails done elsewhere, indicating a lack of professionalism and disrespectful behavior from the staff.
In conclusion, Sunny's Nails place has a number of strengths, including good prices, attentive staff, and positive customer experiences. However, there are also weaknesses that need to be addressed, such as inconsistent pricing, rushed services, poor customer service, and a lack of attention to detail. It is important for Sunny's Nails to take these comments into consideration and make improvements to enhance the overall customer experience and reputation of the salon.
Best TL Reviews
Really good prices, $28 for regular pedicure. The people that work there are attentive and want to make sure customers are happy. Also tried the powder dip which is great because I always chip my nails.
Definitely recommend calling ahead for an appointment because they are pretty busy.
The one thing I can say is that the people are so nice. I have gone to many nail spas and the service and kindness of these people are by far the best. In other places they are rushing and have no time to explain or desire to. The work they do is quick and looks great.
This was my first time going here with my daughter. I got a pedicure and my daughter full set. Nail tech charged her $80 and $30 my Pedi. Outrageous prices. My Pedi didn't have all the dead skin taken off but overall it was a service provided but nothing impressive.
Dose not matter if you schedule an appointment. Horrible customer service!!! I made an appointment at eleven in the morning and it was passed eleven fifty and they still had not started with me. A girl that came in as a walk in after I had arrived here for my appointment got helped before me. Supper unsatisfied. I don’t recommend anyone to even bother making an appointment because they won’t value it.
I made an appointment for a refill with gel and I asked how much it would be exactly a they told me 30 dollars exact. I went in for color change with gel and after she was done she said 30 dollars I than took out 40 dollars since I only had 20s and expected her to give me my change. Well she didn't instead she said 41 dollars it made me furious how could she change up the price because I pulled out 40 dollars. Such a rip off never going back they lied and raised price.
Omg overall experience was amazing I wish I could rate them more. Josh & lucy take their time and make sure your nails be looking good.
Went in for a nail repair. They did a terrible job. The shape is different than the rest of my nails and when asked if I originally got them done somewhere else I replied yes and they laughed. The place I originally got them done (T20 nails in tri cities) did a much better job and their atmosphere was great and they had amazing customer service. They were doing some kind of work on the pedicure chairs and it was very loud and not at all the way a nail salon should be. Unpleasant atmosphere and poor customer service. DO NOT RECOMMEND. Save your money and go else where.
If you pay attention to detail, this is not the place for you. They are always in a hurry. They never take the time to focus on one client at a time. Oh, and no point in scheduling an appointment because you’re never helped at the time you schedule it. I liked them the first time I went and I thought I would continue to come here but not anymore.
Sunny's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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