The Doggie Spa

+1 501-753-2211

11827 Maumelle Blvd, Maumelle, AR 72113 United States of America

Open Today: Closed

Quick Facts About The Doggie Spa

The Doggie Spa place has received mostly positive comments regarding their services. Many customers appreciate the professionalism and great customer service provided by the staff. They are able to accommodate appointments within a short period, which shows their efficiency and ability to manage their schedule effectively.

The inviting environment of the spa, as mentioned by one customer, indicates that the ambiance is comfortable and welcoming. The staff is friendly and takes care of their clients' furry friends in a timely manner. This is important as pet owners want their pets to be attended to promptly and efficiently.

Another strength mentioned by a customer is the quick nail service. The customer called 15 minutes before arriving and was able to get their dog's nails done within 5 minutes. This shows that the staff at The Doggie Spa is efficient and well-trained, able to handle tasks in a timely manner. Quick services like this create convenience for pet owners who may have busy schedules.

Customers also praised the skills and professionalism of the technicians. They claim that their dogs came out happy and pleased, with tails wagging. This indicates that the technicians are kind and gentle, creating a positive experience for the dogs. The fact that the technician took the time to discuss how the customer wanted their dog's curls cut shows that they value customer input and strive to meet their specific grooming requests.

The Doggie Spa also appears to offer reasonable prices for their services. One customer mentioned that they provide great puppy cuts and other services at reasonable prices. This is advantageous as it attracts customers who are looking for quality grooming services at affordable rates. Customers are more likely to return if they feel they are getting value for their money.

However, there are a few weaknesses mentioned in the comments as well. One customer complained that The Doggie Spa is pricier compared to other places. This may discourage potential customers who are looking for more budget-friendly options. It also shows that the pricing strategy of The Doggie Spa may not be competitive enough.

Another weakness highlighted by a customer is the lack of following instructions. This complaint refers to two instances where the customer specifically asked not to shave their dog but found that the dog was almost shaved after picking it up. This indicates a lack of attention to detail and failure to follow customer instructions. Such instances can lead to dissatisfaction and may result in customers looking for alternative groomers.

In addition, one customer mentioned that they were upcharged at other places due to their difficult dog, indicating that this may be a common issue in the industry. However, this customer did not face a similar situation at The Doggie Spa, suggesting that they do not upcharge for difficult pets. This is a potential advantage as it shows that The Doggie Spa handles all pets, including difficult ones, without resorting to additional charges.

In conclusion, The Doggie Spa has several strengths such as their ability to provide quick and professional services, friendly and attentive staff, and reasonable pricing for their services. However, they should address the issue of not following customer instructions to improve customer satisfaction. Through their positive attributes, The Doggie Spa has the potential to continue growing as a trusted and reliable pet grooming business.

Best TL Reviews

They were able to work my dog in for an appt within 2 days. They were very professional and had great customer service! However, they are a little pricier than other places, but we’ll worth it!

Wonderful service!! We couldn’t be happier! They were friendly, attentive and took great care of our old lady Zooey! See y’all in 3 weeks!!!

Went and took Oatmeal there. Called 15 minutes before and they said to just come on in. Got her nails done in 5 minutes! Will be going back again! Professional and quick!

It's an inviting environment they are very friendly I drive from Jacksonville to come here. They take care of my doggy in a timely fashion

The Staff is friendly, however they don’t follow instructions, twice I have asked them not shave my dog. Today, when I picked my dog he up he was damn near shaved, after a specifically said don’t cut or shave him… only trim such as clipping ends..

I took both my dogs to get their nails clipped today. I called early this morning and got them right in. I was greeted warmly when walking in and saw lots of treats, toys, leashes/collars and other products for fur babies. The technician did an AMAZING job and my dogs came out happy with tails wagging. This tells me the technicians were kind and gentle. I have been other places were I was up charged (after the fact) because one of my dogs was “difficult”. I’ll be happy to come back here again and bring both my pups. I’ll also spread the word because I love supporting small town and locally owned businesses. So happy and pleased. This comforts me knowing my dogs are being taken care of here.

Took my golden doodle here for the first time today and she looks amazing! The groomer took time to speak with me to see how I wanted her curls cut. Very friendly staff, you can tell they truly love what they do here. Will definitely be back!

Great puppy cuts and other services on short notice for reasonable prices. Friendly and caring staff that my pups are always excited to see!