Quick Facts About Hype Salon
Hype Salon has several strengths that are highlighted in the comments. The first strength is the exceptional skills and talent of the stylists, particularly Chelsey and Austin. Multiple customers mention that these stylists consistently deliver amazing results and are capable of understanding and executing specific requests. Chelsey is specifically praised for her work touching up roots and her ability to work well with children. Austin is commended for his consistency and his commitment to the health of the customers' hair. These positive reviews demonstrate that Hype Salon has skilled and experienced stylists who can provide high-quality services to their clients.
Another strength of Hype Salon is the clean, friendly, and professional atmosphere. One customer mentions being impressed with the salon's ambiance, describing it as relaxing. This indicates that the salon not only focuses on providing excellent services but also ensures that customers feel comfortable and have a positive experience while they are there. A friendly and welcoming environment can contribute to customer satisfaction and encourage repeat business.
Additionally, the ability to easily book appointments online is mentioned as a strength of the salon. This convenience makes the appointment process efficient and hassle-free for customers, enhancing their overall experience and potentially attracting new clients who appreciate user-friendly systems.
However, there are a few weaknesses that emerge from the comments. One customer expresses disappointment with the service they received from a specific stylist. According to the comment, the stylist did not follow the customer's instructions correctly and left them with a hairstyle different from their desired outcome. This highlights a potential weakness in the salon's staff training or communication processes, as the customer's expectations were not met.
Another weakness mentioned in a comment pertains to the customer service provided by a stylist. The customer felt rushed during their appointment and noticed the stylist cutting corners to leave on time. This lack of attention and care can create a negative impression and undermine the overall customer experience. It also suggests a potential issue with time management and prioritizing customer satisfaction.
Another weakness highlighted is regarding a lack of communication and inadequate use of proper styling tools. In this case, the stylist did not use a brush or comb to smooth and style the hair, resulting in a less polished finish. This indicates a lack of attention to detail and a potential gap in the stylist's technique.
Lastly, one comment mentions a dissatisfaction with the inability to rectify a mistake made during a trim. The customer felt that the stylist should have been more forthcoming about the error and potentially compensated them for the mistake. This highlights a potential weakness in the salon's customer service and conflict resolution practices.
In conclusion, Hype Salon possesses several strengths that contribute to its positive reputation, including highly skilled stylists, a clean and friendly atmosphere, and an easy appointment booking system. However, there are some weaknesses that should be addressed, such as a lack of attention to customer instructions, rushed service, inadequate use of styling tools, and a need for better conflict resolution practices. By addressing these weaknesses, Hype Salon can continue to enhance the overall customer experience and maintain its positive reputation.
Best TL Reviews
Chelsey always does an amazing job touching up my roots. I will never go to a.ylne else! I would give her a million stars if I could. Perfection!
My son and I have been going to Chelsey since I first met her in 2018 when she was in Beatrice. She’s not only an amazing beautician, but an amazing person as well! She’s also GREAT with kids, listens intently, and delivers exactly what you ask for. I have followed Chelsey to Hype Salon and was impressed with the clean, friendly, yet professional and relaxing atmosphere. I highly recommend them both!
I've been here many times and Chelsey does amazing work! The amount of compliments I receive on the color she does on my hair, every time I'm in there, is proof enough what a great job she does. She's great at what she does and has a pretty great personality too. Love her! Check her and this salon out.
Austin is absolutely AMAZING. I've been going to him for a while and my hair has turned out perfect every time, no matter what I ask him to do! He's so much fun and actually cares about the health of my hair. If you're looking for consistency and talent, he's the one!
I came in today for a trim. aerial cut my hair I told her I didn’t want the sides cut and that my hair is very fine and thin and to be careful not to cut it to much. She was doing great until she got the clippers out. She gouged the hair around my ears and cut the sides in doing so. I will not go back since I wasted my money and now have gouges that will be impossible to hide. She should have told me she gouged it and charged mw accordingly like maybe not have charges me. My husband noticed it right away
Very disappointed. Diane
Great experience. Chelsey did a great job with my hair and she's fun to talk to. I would recommend this salon to anyone.
Aubrey is great stylist. Appointment easy to book online.
I called to schedule an appointment to get a color done. I had previously been getting heavy highlights and they had grown out quite a bit thanks to COVID. I was very surprised to get in that same day, I am very grateful that they got me in that day however the service i received was pretty awful. I asked for honey blonde or a little darker blonde that blended into my natural roots so that when my hair grew out it wouldn't look terrible. I made absolutely sure to tell the lady I did not want a solid color on my hair, i wanted it to have dimension. She sounded like she knew what she was doing when she explained what she was going to do. Instead of having a darker blonde blended into my roots she slapped the darkest blonde/lightest brown on my hair. At this point i figured it was part of the process, i'm not a hairstylist so i don't know how it all works. As she was washing the color out she made sure to mention to the other lady working that she needed to be gone shortly after 4. Mind you I didn't even get there until 2:45. After washing everything out she took me back to the chair and cut my hair without even asking what i wanted then i swear to you she blow dried my hair and used her FINGERS!! No brush, no comb, there was nothing used to help smooth my hair and make it look nice. When she got done halfway drying my hair she asked what i thought. I told her i wanted it brushed so she goes to the next station and borrowed a brush from the hairstylist next to her, who was round brushing her clients hair while blow drying it. At this point i knew it was after 4 and she was cutting corners to get out of the salon on time. She brushes through my hair very quickly and "there". I told her i didn't want to leave the salon with poofy undone hair, she proceeded to tell me that my hair was too damaged to use a flat iron and proceeded to run a curling iron that i'm not even sure was on over my hair. Mind you i hadn't had any chemicals in my hair for over 8 months, i take very good care of it! There were other clients in the waiting room and i would have been more persistent but i was embarrassed and completely shocked that a hairstylist would behave that way. I am now stuck with a solid brown hair that definitely wasn't what I wanted. I do not recommend this salon based off of the stylist i had.
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Monday | 10:00 AM - 07:00 PM |
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Tuesday | 09:30 AM - 08:00 PM |
Wednesday | 09:30 AM - 08:00 PM |
Thursday | 09:30 AM - 08:00 PM |
Friday | 09:30 AM - 06:30 PM |
Saturday | 10:00 AM - 05:00 PM |
Sunday | 02:00 AM - 05:00 PM |
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