Quick Facts About Nails Spa & Beyond
Nails Spa & Beyond, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, many customers mentioned positive experiences with the service at the salon. One customer mentioned that they never have to wait and the staff is friendly and helpful. Another customer mentioned that they have been going to this salon for years and have always been satisfied with the results. This suggests that the salon provides good customer service and has loyal customers who appreciate their work. Additionally, one customer mentioned that their gel nails last a long time, indicating that the salon has good quality products.
Another strength mentioned by customers is the relaxing nature of the services provided. One customer mentioned that their pedicure is always relaxing, and another mentioned that they look forward to their monthly pampering. This suggests that the salon creates a comfortable and enjoyable atmosphere for customers.
However, there are some notable weaknesses that have been brought up by several customers. One recurring complaint is the poor quality of the nail services. Customers have mentioned issues such as air pockets in the acrylic nails, rough workmanship, cracking and peeling polish, and gel peeling off after only a few days. These complaints indicate that the salon may not have consistent quality control measures in place and that the technicians may not be skilled or properly trained.
Another weakness mentioned is the unprofessional behavior of some staff members. One customer mentioned that the technician rushed the service and provided inconsistent pricing information, suggesting dishonesty. Another customer mentioned that the technician provided zero conversation, which made them uncomfortable. These instances of unprofessionalism suggest that the salon needs to improve its customer service and ensure that all staff members are trained to provide a positive and professional experience.
Based on the negative experiences shared by customers, it is clear that the salon has room for improvement in terms of its pricing, quality control, customer service, and professionalism. It is important for the salon to address these weaknesses in order to retain and attract loyal customers and to improve its reputation in the industry.
Best TL Reviews
So, I just had these done about 2 hours ago. This full set with no color was $75.00. First and last time I go there. When I get to the car I finally was able to inspect them and notice that they already had air pockets. The technician didn't bother to file them on the sides or underneath where the acrylic accumulates. I'm happy with the shape and the thickness of it since I asked the technicians to make them thick but these are NOT worth $75. From previous customer reviews I know it's not worth it to request them to have them fixed so now I'm going to have to go somewhere else and pay more money to have them fixed properly. Save your money and go somewhere else.
I've been here multiple times and absolutely love it! I never have to wait and the most of the people are very friendly and helpful. My pedicure is always relaxing and my gel nails last for a long time. I look forward to my monthly pampering!
Over the years my daughter and I have gone here several times. I’ve tried several other nail salons, but my preferred is here. They are patient and polite. We haven’t left with a set of nails we didn’t like- today was no exception.
Yesterday, I went in for a fill and a pedicure. The lady that did my nails was rough, and barely did any work to my nails. My polish on my toes is already cracking and coming off!
Mail lady was super rushing and told me 2 different prices when I was about to pay for my nails. Meaning she was lying about the price or was just trying to get extra money from me!
I will not be returning!
Pictures say a thousand words! Pink and white is when I went in… red and white is what I left with! Lady next to me getting pedicure had fungus on both big toes. Never again.
Expected a good fill, gel, and for over 40$ for a gel fill i didn't expect used files and buffer. Is that even legal w health dept? Ewww!!! left with shotty nails, ends unpainted, sides unpainted and glitter so thin you see acrylic nail thru it.
Now have to to to a reputable salon and get them repainted 12 hrs later.
Not recommended.
Trying to post pics. Oh and zero convo from the tech-named Dung. Seriously first sign. Rite.
Nail fell off 24hrs later, 3 days later another nail.
Id never recommend this place
I got a gel pedicure and when I left i noticed that the gel was lumpy and creased. I sent them a message and they never responded. Both big toes peeled off the gel polish by the next morning. Went in today to see if they could fix it and re-polish them considering I spent $70 on the pedicure and tipped very well. I was met with disinterest and was told I would have to pay again. I would rather have no pedicure than give this company my business ever again.
Worse nail salon ever. Gel peeling off in two days! They refused a refund and offered to redo them as if I would want them to touch my nails again!
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Nails Spa & Beyond Info
Amenities
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Payments
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | 02:00 AM - 06:00 PM |
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