Quick Facts About Blondi's Hair Salon
Blondi's Hair Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, it is clear that some clients have had positive experiences with the salon. One commenter mentions that they tried many places in the past but found Blondi's to be the best hair salon in the city and they will never go elsewhere. This suggests that the salon provides high-quality hair services that satisfy their customers. Another commenter praises Catherine, their hairstylist, for her wonderful work and the love she puts into it. Similarly, Wesley receives compliments for his 35 years of experience and his ability to deliver a great hair color and cut. These positive experiences indicate that Blondi's Hair Salon has skilled and experienced stylists who can provide excellent services.
Furthermore, the salon receives praise for its massage services. One commenter expresses their reservations about getting a massage at a beauty salon but was pleasantly surprised by how welcome and comfortable they were made to feel. They also mention that the massage was amazing and that they would definitely come again. Additionally, Blondi's Hair Salon offers packages and member reduced prices, which could be a worthwhile investment for those with muscle sores or who are lazy with stretching.
However, there are also several weaknesses highlighted in the comments. One common complaint is the lack of professionalism and respect from the staff. One commenter mentions that the manager, Marlene B., changed their appointment time without informing them and made them wait for an hour. They also state that Julia, an esthetician, was not pleasant and scrubbed their face so hard during a facial treatment that they had bruises and redness afterwards. Another commenter expresses being treated poorly by "Sarah" when trying to reschedule an appointment, ultimately leading them to cancel. These instances of rude behavior reflect negatively on the salon's customer service and suggest a lack of professionalism within the staff.
Additionally, there are complaints about the quality of the services received. One client mentions that their partial highlights were not done properly, leaving them with no highlights where they part their hair and with the highlights starting half an inch from the roots. Another commenter states that they paid for balayage but received regular foil highlights that looked terrible. These incidents suggest a lack of attention to detail and a failure to meet customer expectations when it comes to hair coloring services.
Furthermore, there are concerns about misleading pricing information. One commenter mentions that the salon may lie about their service prices over the phone. They share an experience where they were quoted one price but were then charged a significantly higher amount during their appointment. This discrepancy and the salon's refusal to honor discounted deals from Groupon can make customers feel deceived and dissatisfied.
In conclusion, Blondi's Hair Salon has both strengths and weaknesses based on the comments provided. While they receive praise for their high-quality hair services and massage offerings, there are notable concerns regarding professionalism, customer service, and the accuracy of pricing information. These weaknesses indicate areas that the salon should address in order to improve the overall customer experience.
Best TL Reviews
I had a bad experience there and I will never go back again. The manager name is Marlene B. she changed my appointment time without calling me, so when I arrived Marlene B told me I have to wait for an hour. She said “I can give you one complimentary spa service or facial” Which I agreed for a facial. So I decided to wait for an hour. Julia is the esthetician there she told me she has a special microdermabrasion machine that will clean my face, Julia scrubbed the brush so hard I had so much bruises, redness on my face. She wasn’t pleasant at all.
Julia estheticians went way too deep after 24 hours my Whole face scabbed over 5 days later and people still think i was dragged on the ground on concrete. I will definitely won’t go back and I DON’T want the complimentary facial.
Got The Groupon for this place and I have to say I am not happy with the work that is done on my hair. Partial highlights ended up really partial which left me with no highlights on the place where I part my hair!!! Also, the highlights are half a inch starting from my roots. Will not be back. I thought that the whole purpose of Groupon is to for Hair salons to attract people with good work and great service, but most of them are going in opposite direction by trying to sell you more then what you already paid.
I called to reschedule an appointment and I have to say that I am extremely appalled by the way that I was treated by “Sarah”. Customers is how your business flourish and telling a customers “you are wasting my time” and “I have three other customers on hold” when I am trying to explain why I called in the first place and correct your assumptions, was utterly unnecessary. This would’ve been my first appointment at this hair salon, but I’m canceling. I’m sorry I didn’t get to see your artistry, Antony, but I highly value respect and professionalism. Going back to other great hair salons on the UWS!
Be careful with these people! No wonder their google review is not good! They may lie to you about their service prices over the phone! I found a discounted deal on Groupon for a haircut and blow dry. I have long hair (a bit above my waist) so I called them to ensure. I was told that they will charge $49 considering my hair length if I pay directly to them and not through Groupon. Went there yesterday for my appointment and they said they would charge me $95!! They said they did not understand that I have long hair (which is a lie)!!! Also they don't accept discounted deals (red prices) on Groupon at all!
Best hair salon in the city! Tried so many places in the past but since I found this hair salon I will never go elsewhere.
Catherine, my hairstylist is wonderful! She puts a lot of love into her work and does an incredible job.
Wesley was such a good hair stylist. He colored my hair perfectly and gave me great cut. He has 35 years of experience working in hair salons, on Broadway shows and films. Very pleasant experience!
I don't normally get massages and to get one at a beauty salon I was having some reservations , but they made you feel welcome and not awkward. The massage was amazing really got relaxed and would definitely come again. They also offer packages and member reduced prices, so if you really have bad muscle sores or lazy with stretching, might be a worth while investment.
Paid for balayage, got regular foil highlights, that honestly look terrible. Guy was nice, but... it looks bad.
Update: Changed 2 stars to 5. The conversation on the phone was frustrating because they tried to tell me that I must have requested foil highlights during a consult that didn't even happen. However, they did eventually offer a refund or a fix. I wanted the refund initially because I didn't want to see what the "fix" would look like. But they then said they would do it today, and I didn't want to walk around looking like that anymore so I went in for the fix. She really did an amazing job. It was hours and it all looked like chaos during the process, but I gotta give this girl major props, because she did a fantastic job.
Blondi's Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 06:30 PM |
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