M&M Fades & Locs barbershop

+1 860-241-9777

226 Windsor Ave #4541, Windsor, CT 06095 United States of America

Open Today: -

Quick Facts About M&M Fades & Locs barbershop

M&M Fades & Locs barbershop has received mostly positive comments from customers, highlighting the strengths of the business. Some of the strengths of the barbershop include professionalism, dedication, talented stylists/locticians, excellent customer service, and the ability to accommodate last-minute appointments.

One customer mentioned that Mr. Mook Robertson, the owner, is extremely professional and passionate about his work. This shows that he is dedicated to providing high-quality services to his clients, which is a significant strength of the business. The fact that the finished work is described as "priceless but worth the price & time" indicates that the barbershop delivers excellent results, making it a desirable place for customers.

Additionally, the comment about the owner's kindness in covering children under an umbrella shows that the barbershop values customer satisfaction and goes above and beyond to ensure a positive experience for everyone. This level of care and thoughtfulness contributes to the business's strengths.

Another strength mentioned by a customer is the talent of the stylist/loctician. This indicates that the barbershop has skilled professionals who can deliver a range of hairstyles, including dreads. With a talented team, the barbershop can attract and retain customers who are looking for specific hair services.

Customer satisfaction is evident in several comments, with customers expressing their happiness with the outcome of their hair. This demonstrates the barbershop's ability to meet and exceed customer expectations, another strength of the business. The positive experiences shared by customers indicate that the barbershop consistently delivers high-quality work.

On the other hand, there are some weaknesses identified in the comments as well. One customer mentioned their frustration with the long wait time for their son's appointment. This highlights a potential weakness in the barbershop's time-management and scheduling practices. The customer suggests that having more time slots between clients could improve the efficiency of the business, reducing wait times and providing a more pleasant experience for customers.

Although this comment raises a valid concern, it is important to note that it is just one customer's experience. More information would be needed to determine if this is a recurring issue or an isolated incident. However, even one negative comment about wait times can impact the reputation of a business, and thus it is important for the barbershop to address and improve upon this weakness.

In conclusion, M&M Fades & Locs barbershop has several strengths that contribute to its positive reputation, including professionalism, dedication, talented stylists/locticians, excellent customer service, and the ability to accommodate last-minute appointments. However, there is a potential weakness in the barbershop's time-management and scheduling practices, as highlighted by one customer's comment. Overall, the strengths of the business seem to outweigh the weaknesses, but addressing the scheduling issue could further improve the overall customer experience.

Best TL Reviews

Extremely professional! Mr. Mook Robertson is very passionate about his work! The finished work is priceless but worth the price & time. This was my first time going to his shop! Patience is a virtue, time is of the essence and he is dedicated to his skills. He will be dedicated to you too once you get there. Well worth a call & visit! If I could give him ten stars this is what I’d rate M &M Fade & Loc’s Barbershop & Salon. Thank you Mr. Robertson.

The owner was very nice. It was raining and he covered my children under an umbrella and brought them to the car. He is also a very talented stylist/loctician based on what I observed.

My son's hair came out FABULOUS ????????????????. I would have given a 5 star rating, but my son's appointment was at 3:30p and he was there on time but had about 3 people in front of him. He was not ready until 8pm. I get it- good work attracts customers, nevertheless, scheduling and time-management are paramount. Note to hairdressers and stylists: have an hour to 90 minutes between clients. Most people have things they could be doing instead of sitting in a salon for hours on end. This is an age-old problem that will continue because people accept it. It is giving greedy and inconsiderate vibes. Increase professionalism, be more productive, and the money will flow faster and freely. Personally, I would pay more money not to have to wait and to have my stylist's undivided attention. No shade. Just a suggestion. Sincerely, The Critic

It was my first time there and I was treated so well and my hair came out beautiful!!! Many thanks!!!

I had such a beautiful experience getting my dreads styled at this salon. The stylist was very kind, professional and personable. I would definitely recommend this place. I was happy with my hair style and I'll be going back.

The best loc stylist in town!

Very good customer service fast worker, very knowledgeable about his product and work. The atmosphere was friendly. I will recommend others to go. I have see improvement in his work on other family members and I can't wait to see improvement in my daughter's hair. For a guy he knows what he is doing.

Found this place on Google. My fiancée needed his hair done asap. Called shop, told him my dilemma with my time frame. He told my husband to come down, 8pm at night! Accommodating my last minute need. My husband Said he was very professional , quick and loved his hair! Go to shop Instagram to see pictures of his work, dope.