Lovely Nails

+1 678-518-9215

3054 Panola Rd, Stonecrest, GA 30038 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails place has received both positive and negative comments, indicating that they have strengths as well as weaknesses. Let's analyze these comments to gain a better understanding of the salon's strengths and weaknesses.

Starting with the positive feedback, one recurring theme is that customers feel beautiful and satisfied with the service provided by the salon. This indicates that Lovely Nails place has skilled technicians who can deliver professional results. The fact that the customers mention being leaps and bounds ahead of other nail salons suggests that the salon has a higher standard of service and quality. Additionally, the prices being mentioned as on par with other salons in the area indicate that Lovely Nails place offers competitive pricing.

Another strength highlighted in the comments is the friendly and courteous staff. Customers mention feeling relaxed and enjoying a professional and welcoming environment. This suggests that the salon has made efforts to create a pleasant atmosphere for their clients.

Now let's move on to the negative comments, which highlight some weaknesses of Lovely Nails place. One issue consistently mentioned is the presence of rude staff. Customers complain about the staff's behavior, especially when concerns about the service are brought up. This indicates a lack of customer service skills and a failure to address customer concerns properly. Additionally, the incident where a customer was asked to leave before their nails and feet were dry due to the salon closing demonstrates a lack of customer-focused approach and poor time management.

Another weakness mentioned is the issue of wait times. While some customers claim that there is not much wait time, others have reported being completely ignored or waiting for an extended period without any explanation. Inconsistent wait times and lack of communication can lead to dissatisfaction among customers and impact the salon's reputation.

Another weakness highlighted in the comments is related to the expertise of some technicians. Customers complain about services not being performed correctly, such as the gel nails not being shaped properly, nails being caked up, or overall sloppy work. This suggests a lack of consistency in the skills of the salon's technicians, which can be detrimental to maintaining a high level of customer satisfaction.

In conclusion, Lovely Nails place has strengths in terms of delivering professional results, creating a relaxing environment, and offering competitive pricing. However, the salon has weaknesses in the form of rude staff, inconsistent wait times, and issues with the skills of some technicians. Addressing these weaknesses could greatly improve the overall customer experience at Lovely Nails place.

Best TL Reviews

I love this salon. They are leaps and bounds ahead of every other nail salon I've been to. The staff is professional and I leave feeling beautiful each visit. Prices are on par with other salons in the area

Rude staff, especially when there are concerns about the service, and they made me leave before my nails and feet were dry because they were closing, I asked before I was serviced if there was enough time for me to get a manicure, pedicure and eyebrow waxing and the young guy said yes, evidently it was not.

Flawless. Mai did my toes and her daughter Nikki did my gel nails. Mai was so gentle compared to the last place I went to in the Latin plaza in Norcross where they made the same toe bleed twice. Excellent job here and friendly, detailed service.

I went to get my nails done and I was totally ignored. I set there for 35 minutes, no explanation and when I ask was there a long wait, he just stared at me like I had two heads. I go to a shop that 12 miles from home and they are great, but decided to try someone closer. Never again I will drive the distance.

Such a relaxing environment. Very professional and courteous technicians. Top notch service!

I stick to Nicki when it comes to my nails but everyone I’ve experienced gets that deluxe pedicure just right. I usually make an appointment and even if I don’t I’d go during the week so not much wait at all.

Horrible service the guy didn’t know what he was doing then took my payment early because he knew he messed up I had so much SNS polish caked up on my nails and he didn’t shape them. I called and went back the next day for him to do them over or get my money back they still were BULKY and sloppy DONT GO HERE!

French tip fill in.Overall pretty good.I like the curve and the paint stayed for 3 weeks since the last time.