Lynn's Nails

+1 309-683-1202

2240 W Glen Ave, Peoria, IL 61614 United States of America

Open Today: -

Quick Facts About Lynn's Nails

Lynn's Nails place has received mostly positive comments, indicating some clear strengths of the salon. Some of the strengths include the friendly atmosphere, detail-oriented and experienced technicians, excellent customer service, and the ability to accommodate appointments quickly. These factors contribute to customer satisfaction, as mentioned in the comments. The salon also has a good reputation among regular customers and is recommended by them.

One of the main strengths highlighted in the comments is the attention to detail and pride in work displayed by the technicians. Customers appreciate when the technicians ask for feedback and strive to meet their expectations. This attention to detail ensures that customers are getting the service they desire and creates a positive experience overall.

Another strength of Lynn's Nails is the friendly atmosphere and the rapport between customers and staff. Many customers mentioned that they felt comfortable and welcomed, as the staff and customers chat together. This creates a friendly and relaxed salon environment, which enhances the overall experience for the customers.

Additionally, Lynn's Nails is commended for their ability to accommodate appointments quickly. This is particularly important for customers who need their nails done urgently or those who have busy schedules. Being able to get an appointment without much hassle is a convenience that customers appreciate.

The comments also mention individual technicians by name, indicating their skill and expertise. This suggests that Lynn's Nails has talented technicians who consistently deliver high-quality work. Furthermore, the salon is mentioned as the best nail shop in the area, which indicates a strong reputation and customer loyalty.

However, there are a few weaknesses pointed out in the comments that should be considered. One customer felt that their technician did not allocate enough time and attention during the service, which made them feel unfairly treated. This suggests that there might be inconsistency in the level of service provided among the technicians at Lynn's Nails. This is something that should be addressed to ensure consistent customer satisfaction.

Another weakness highlighted in one of the comments is the lack of attention paid to a customer's special request for bridal nails. The customer specifically mentioned that she emphasized the importance of flawless nails for her wedding, but was assigned a technician who was still in nail school. This indicates a lack of communication or consideration for important requests, which can be a cause for concern.

It is important for the management of Lynn's Nails to ensure that they consistently provide the same level of service across all technicians and to actively listen to and consider special requests from customers. It may be helpful for them to have a system in place to match customers with technicians who have the necessary experience and expertise to fulfill their specific requests, especially for important events like weddings.

To further improve, Lynn's Nails could also consider addressing the concerns of the customer who was dissatisfied with their bridal nails. Offering a resolution or compensation could go a long way in restoring their trust and ensuring customer loyalty.

Overall, Lynn's Nails place has several strengths, which include attention to detail, a friendly atmosphere, excellent customer service, and talented technicians. However, they should address the weaknesses mentioned in the comments to ensure consistent satisfaction and to improve their overall service quality.

Best TL Reviews

This was my first time at Lynn’s and I had Brittney. She is nice and is very detail oriented. I could tell she takes pride in her work, and she asked several times if she was doing what I had in mind (I brought in a picture for her to go by). I liked the friendly atmosphere, as customers and staff chatted together and across the room. I was thinking they must be regulars, as the staff were very familiar with them. I had a coworker refer me to them and I would recommend them as well. I’ll be coming back!

My daughters and I just went in! And I'll never take them, or myself, anywhere else to get our nails done ever again. If your reading reviews to see if you want to give this place a chance, just trust me... go in. And you'll never go anywhere else.

I was a first time customer and instead of paying more attention and time they had me done pretty quickly. I did not complain at all. I understand that I was getting my pedicure done first time after a long 3 years but the tech kept looking at other techs and did not give the time I deserved for the money I paid. I don’t think I was treated fairly.

I was visiting Peoria from Chicago land area, and I needed to get my nails done while I was in Peoria, and I went to Lynn's nails, and the young lady Cherise, did a wonderful job! The dip polish application was awesome ☺️and her professional mannerism was a welcome surprise. Highly recommend,the salon and Cherise.

Lynn’s is the best nail shop in the Peoria area. Excellent customer service and their work is excellent. Cinese is amazing and I will be back.

I have been going to Lynn's Nails about once a month since I moved to Peoria this summer. Reading the reviews of different places helped me to pick a nail salon in my new city, so I hope this can help others!

I found Lynn's Nails through Google. I called to make an appointment and they were able to get me right in that day. Every time I come, everyone is super friendly. No matter who does my nails, I'm always really happy with how they come out. I'm always amazed that they remember what we chat about and ask me about it the next time I'm in! I'm kind of boring in my color choices (I always get a plain color dip manicure) but recently Jessica and Roba convinced me to get sparkles on the color and try a new nail shape and I love them both!

Everyone at Lynn's Nails is friendly and kind, they get me right in for appointments, and they do an excellent job on my manicures. That's everything I look for in a nail salon, and I would recommend them to anyone looking for a nail salon!

I went in to Lynn's nails and had never been there before. To get my nails done for my wedding. I explained over the phone when I made the appointment that they were my bridal nails! I arrived at my appointment on time and they gave me a young lady who was still in nail school to do my bridal nails! Smh! Of course I didn't realize that till she was over halfway through the process. I sat there for 3 hours and still was not happy with my nails when I was done. But didn't want to make a big deal out of it . I called and let them know I wasn't happy and they told me I could come back but I had already been there for 3 hours the previous day and spent 95$ + tip and it was the week before my wedding so I had no spare time or paitence to go back. I just felt like they didn't care the girl who did my nails was really nice but I felt like I wasn't taken care of. I feel like someone with more experience should have been doing my nails because I emphasized the fact that they were so important to look flawless for my wedding.I'm sure they won't care but I will not be back!

Lynn's Nails did a fantastic job on my mani/pedi! They were very nice and that massage chair was awesome. Would definitely recommend if in the Peoria, IL area