Quick Facts About Hairpeople Haircuts
Hairpeople Haircuts has received a mix of positive and negative feedback from customers. In order to understand the strengths and weaknesses of the salon, let's analyze the comments:
Strengths:
1. Used to be packed every day: The salon had a strong customer base in the past, indicating that they were popular and had satisfied customers.
2. Great service: Several customers mentioned that they received good service from the staff. This suggests that the salon has capable employees who can provide a positive experience.
3. Reasonably priced: Customers appreciated the fair pricing at Hairpeople Haircuts. This can be an advantage, as it attracts customers looking for affordable hair services.
4. Good location: The salon's location is mentioned as a positive aspect. Having a convenient location can attract potential customers who are looking for accessibility.
5. Good service for a long time: One customer mentioned that they have been going to the salon for the past 13 years and have always received good service and customer service. This indicates that the salon has been able to maintain a standard of service over a long period of time.
Weaknesses:
1. Declining popularity: The comment about the salon being empty suggests that there may be an issue with the management of the salon, leading to a drop in customers. This could be a significant weakness for Hairpeople Haircuts.
2. Inconsistent hair coloring: One customer mentioned that the hairdresser did not match the color of the regrowth with the previously dyed hair. This indicates a lack of attention to detail and inconsistency in service.
3. Overbooked and rushed: Another customer stated that the hairdresser was dealing with multiple clients at the same time, resulting in a longer than necessary waiting time. This suggests that the salon may be overcrowded and understaffed, leading to rushed service and a decrease in customer satisfaction.
4. Inattentive to customer needs: A customer mentioned that the hairdresser did not pay attention to their requests and did not finish their hair styling. This indicates a lack of attentiveness and consideration for customer needs.
5. Poor communication: One customer mentioned that the salon did not effectively communicate with them when they called to schedule an appointment. This suggests a lack of professionalism and customer care.
6. Cleanliness issues: A customer stated that the salon was not the cleanest. This is a significant weakness, as cleanliness is crucial in maintaining a sanitary and inviting environment for customers.
In conclusion, Hairpeople Haircuts has both strengths and weaknesses. While they have had a strong customer base in the past, they have experienced a decline in popularity, potentially due to management issues. The salon has received praise for their service, reasonable prices, and location. However, there are weaknesses such as inconsistent hair coloring, overbooking, inattentiveness to customer needs, poor communication, and cleanliness issues. Addressing these weaknesses is essential for the salon to regain its popularity and improve customer satisfaction.
Best TL Reviews
This place used to be packed every single day, now it's always empty... this tells me that something is very wrong with it/ management.....I just went recently to cover my regrowth and the hairdresser dyed the regrowth with the same color of the regrowth instead of matching it with the color of the hair SHE dyed a couple of months before..... While dealing with me she dealt with 3 more clients at the same time, since she and a nail technician were the only 2 people working there at that moment, In order to be able to deal with the other clients, while I was waiting for the hair color to dry , she extended my waiting time to 40-45 minutes... After waiting for 40 minutes I told her I had to wash my hair because it started to be itchy...and I didn't want to have an allergic reaction...!! So she sent me to wash my hair and when I came back I saw how bad the color looked ( exactly like the regrowth ) so I asked her to at least add some highlights to camouflage the regrowth . While I was having my hair washed again because of the highlights she started serving another client,...when I was ready to finally have the blow dry , she was too busy with this other customer to finish with me so I had to BLOW DRY MY OWN HAIR . I finished drying my hair , paid my bill, NOT happy and left without giving her the tip.
Will NOT go back.
I love this place, it’s always packed and you may have to wait a while but in the end it is worth it . My favorite stylist is Maria ! I love her . She doesn’t really speak English but she tries her best and her helper Jose is amazing as well !
Muy Linda atención!! Sobretodo el que trabajen allí adultos mayores. Me encantA ir siempre!!
Clean, great service, fair price, good location.
Great haircut by June, very reasonable price.
I tried to schedule a haircut by calling them. Someone answered the phone and said hello and asked me how she could help me. I told her that I found their shop online for cancer patients. She said that's so sad and laid the phone down. I could hear conversations with all sorts of customers as they came and went. I kept asking if she could hear me. She never came back on the line so I hung up and called a different salon. They lost a potential return customer.
Too bad.
Not the cleanest salon, but reasonably priced.
Super Barber Carlos ???? and Kind and professional manicure Pedicure lady Emilia.
Going to this place for the past 13 years and always good service and customer service. Just please be careful of the cleaning environment! Thank you.
Hairpeople Haircuts Info
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Opening Hours
Monday | 07:30 AM - 06:00 PM |
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Tuesday | 07:30 AM - 06:00 PM |
Wednesday | 07:30 AM - 06:00 PM |
Thursday | 07:30 AM - 05:00 PM |
Friday | 07:30 AM - 06:00 PM |
Saturday | 07:30 AM - 06:00 PM |
Sunday | 10:00 AM - 05:00 PM |
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