Quick Facts About Luxury Nails & Spa
Luxury Nails & Spa has both strengths and weaknesses based on the comments provided.
One strength of the salon is their ability to accommodate specific requests and provide quality service. In the first comment, the customer had a specific idea in mind for their nails and Cassy, a nail technician at the salon, was able to deliver exactly what the customer wanted. They praised Cassy for her skill and creativity in creating even prettier nails than the picture they showed. This indicates that Luxury Nails & Spa has talented and capable nail technicians who can bring customers' ideas to life.
Another strength mentioned in a different comment is the salon's commitment to safety and hygiene. The customer commended the staff for taking thorough safety precautions, including face coverings, temperature checks, and sanitized tools. They appreciated the attention to detail in ensuring a safe and clean environment for customers. This demonstrates that Luxury Nails & Spa prioritizes the well-being of their customers and takes the necessary steps to maintain a healthy salon environment.
Additionally, the salon is praised for its friendly and inviting atmosphere. Multiple customers mentioned the welcoming nature of the staff and their commitment to customer satisfaction. One reviewer specifically mentioned Tina and her crew as being wonderful and always ensuring that customers leave satisfied. This indicates that Luxury Nails & Spa has a friendly and attentive staff who prioritize customer service.
However, there are also weaknesses mentioned in the comments that the salon should address. One recurring issue is the unevenness and poor quality of some manicures. Two customers mentioned that their nails were not painted fully and were done unevenly. Another customer mentioned that the gem placement was off-center. These comments indicate inconsistency and a lack of attention to detail in the salon's manicure services. Luxury Nails & Spa should work on improving the consistency and quality of their manicures to ensure that all customers receive a satisfactory experience.
Another weakness highlighted in one comment is the rude behavior of one of the nail technicians. A customer mentioned that an older nail tech was very rude to their girlfriend and ruined her nails. This indicates a lack of professionalism and customer service on the part of that specific nail technician. Luxury Nails & Spa should address this issue and ensure that all staff members maintain a respectful and professional attitude towards customers.
In conclusion, Luxury Nails & Spa has strengths in their ability to deliver quality service, accommodate specific requests, maintain safety precautions, and provide a friendly atmosphere. However, they should address the weaknesses concerning uneven manicures and poor customer service from some staff members. By focusing on improving consistency, attention to detail, and professionalism, Luxury Nails & Spa can provide an even better experience for their customers.
Best TL Reviews
I walked in to get a full set and I had a picture of an idea I wanted. I get long nails, I asked if they specialized In long nails and straight not curvy and I showed her the pic.The lady attending me told me oh no I don’t know how to but hold on. She went to get a lady named Cassy. Cassy looked at the picture and was like yes I can do them! I was worried but went for it! She did an amazing job!!! She was super cool and nice, and from the picture I showed her she created a similar style but made them even prettier !!! I was so happy and I don’t have to drive far anymore to get my nails done! I will only go to her from now on! Great service and great quality. I’m getting a fill today and within almost 3 weeks no lifting or anything they use good products! I would recommend her and this nail salon, and she charged me a very fair price!! Anyone looking for a great nail salon COME HERE!!! I know what I’m talking about lol !!
Friendly staff, but I got a gel manicure and was told my nails would last for 2 weeks. By the next day 4 of them had come off
Unfortunately I had Amy, who was in a rush, laughed when I mentioned not to cut too deep. Gaslighting me by telling me I’m so scared. Manipulating the chair to lean it back so I don’t look at the two cuts she did because she cut too close, not taking the care or time to look at my nails. Seems to be on auto pilot. I bled, I didn’t need to look, I felt the cut that is a red flag for me. For $30. She worked on my nails a total of 15 min. Ugh what a waste of money that could have been used for a much better service all around. At the end barely took the care to ensure polish was even. The big toe is uneven to give the smooth look of a professional pedicure. Disappointed to say at the least. Bleh. Saving you, go elsewhere.
idk what else to say expect the manicure was not good. the lady didn’t paint my nails fully, and did an uneven job overall. and the gem placement was very off center. overall bad first manicure experience. :(
First nail & pedicure since the beginning of March. Safety precautions to the max. Washed my hands before even entering. Face covering a must. Temp taken and questionnaire filled out. All the techs were were wearing face covering and protective shields and gloves. Individually wrapped tools for each customer, sanitized between each cistomer and plexiglass dividers. And of course their phenomenal customer service! My toes and fingers are so pretty and happy. Wouldn't go anywhere else.
My nails were nice. Jannie did a good job. However, the older nail tech was VERY rude to my girl friend and ruined her nails. I am so disappointed.
Only place to go!! Tina and her crew are so wonderful and inviting????She never lets you leave unsatisfied. They are quick, efficient, and they continue to amaze me!! 11/10 recommend ????????
Kim has been doing my nails for the last 6 to 7 years. She is awesome and I don't have anyone else do my nails anymore. If I have a nail emergency while I'm on the road, as I'm a truck driver, I wait til I'm home for her to fix it. Everyone else I've ever had do my nails has not done them the way Kim does. Thank you Kim for all the years of awesome nails!!!!
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Luxury Nails & Spa Info
Amenities
Payments
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NFC mobile payments
Planning
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Appointments recommended
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
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| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
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