Quick Facts About Dave's Barber & Beauty
Dave's Barber & Beauty Place, based on the comments provided, has a mix of strengths and weaknesses. In this analysis, we will explore these aspects to provide a comprehensive understanding of the business.
Strengths:
1. Skillful Barbers: Multiple customers praised the barbers' skills. Several comments mention the superior haircuts provided, building confidence in the customers.
2. Experienced and Professional Barbers: The establishment is described as family-owned, with seasoned and professional barbers. Many customers have been going to this place for years, suggesting a high level of expertise and reliability.
3. Customer Service: While there were some negative comments about one particular barber, overall, there are positive remarks about customer service, with mentions of timeliness, courtesy, and good experiences.
Weaknesses:
1. Poor Customer Service: One customer complained about a specific barber, Dave, who allegedly displayed "horrible" customer service. The barber allegedly stopped in the middle of a haircut to text for a significant amount of time, showing a lack of consideration for the customer's time and experience. Furthermore, the customer claimed that Dave recommended not returning, which indicates unprofessional behavior.
2. Cell Phone Usage: The same customer criticized the use of cell phones during business hours, suggesting that some barbers may engage in inappropriate phone and social media usage while attending to customers.
3. Inconsistent Availability of Preferred Barbers: A customer mentioned that they prefer the older gentlemen barbers but could not access their services due to them having other clients. This indicates that the availability of certain barbers might be inconsistent, which can be inconvenient for customers who have specific preferences.
Other Considerations:
1. Mixed Reviews for Dave: While one comment positively highlights Dave's skills in cutting hair, another comment harshly criticizes his customer service. This discrepancy suggests that individual experiences with specific barbers may vary, and it is essential for the business to address any consistent issues in this regard.
2. Lack of Information on Beauty Services: While there are several positive comments about the barbershop, there is only one comment mentioning the beauty side of the business. This lack of feedback or detailed information on the beauty services offered could indicate a potential weakness in marketing or customer satisfaction on that side of the business.
Overall, Dave's Barber & Beauty Place has strengths in terms of skillful barbers, experienced professionals, and positive customer experiences. However, weaknesses in customer service, inconsistent availability of preferred barbers, and potential issues regarding cell phone usage need to be addressed to enhance the overall customer experience. Additionally, further attention to the beauty side of the business could lead to a more well-rounded service offering.
Best TL Reviews
7/8/22 took my 7yr old nephew today whose scared of haircuts. I prefer The older gentlemen but they had clients in chair. Another barber, younger guy who said his name is Dave cut my nephew hair.
The hair cut was good but...HIS CUSTOMER SERVICE WAS HORRIBLE. He stops in middle of haircut to text on his phone for at least 5min. If I didn't CLAP my hands to tell him to please finish the cut he'd still b on phone.
When u have a scared child in yo seat u don't stop. He had the nerve to tell me maybe I shouldn't come back!! Um nope I'm coming back but never to him nor would I refer someone to him.
I don't tolerate cell phone usage, eating & smoke breaks from no stylists or barber. Take care of yo clients first
Best experience, Great customer service. On time, alot of quality experienced barbers.
Never knew a haircut would build confidence on my son.
Thank you Mr. Steve
Mr. Dave does an awesome job on my husband's hair.????
New to the area and they faded me up just right, a lot of experienced barbers!
Family owned, seasoned and very professional Barbers. TR is wonderful. Dave, Steve and Robert are all amazing. Try them! You will be pleased. Many customers have been going for years.
I went to the beauty side and my beautician Rhoda is amazing she got my hair right and educated me on what to use to keep moisture in my hair. I can't wait to make another appointment with her to get my hair done again.
BEST HAIRCUT I'VE EVER GOT! I'd move to Great Lakes just to have Dave as my personal Barber. He's the best you'll ever come across
Been going here for just short of 20 years. Steve has been my barber the entire time and I’m always satisfied with my cut everytime
Dave's Barber & Beauty Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 07:00 AM - 06:00 PM |
| Wednesday | 07:00 AM - 06:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 07:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places