Quick Facts About Lehigh Nails
Lehigh Nails place has received mixed reviews from customers, with both positive and negative feedback. In order to assess the strengths and weaknesses of the establishment, let's analyze the comments provided.
Starting with the positive comments, several customers highly recommend the place, mentioning that it is a neat and spacious spa where both men and women can have a relaxing self-care experience. The mention of professionalism in the service indicates that the staff is trained and knowledgeable. Customers also appreciate the speed and patience of their nail technicians, as well as the durability of the nails after the service. The fact that one customer refers to a specific nail technician and recommends her shows that there are talented and friendly staff members at Lehigh Nails. Overall, customers seem to enjoy the services provided and are satisfied with the results.
However, there are also negative comments that highlight significant weaknesses of Lehigh Nails. One customer recounts a negative experience where the staff was unkind and unresponsive to their father, who has Parkinson's disease. The lack of empathy and assistance from the staff in this case is concerning and shows a lack of understanding and compassion. The fact that the staff pretended not to speak English when asked questions is also problematic and creates a hostile environment for customers. The negative experience described by this customer is a major weakness of Lehigh Nails and reflects poorly on the establishment.
Another negative comment mentions an excessively high price for the services received. Although the exact services provided are not specified, the customer's dissatisfaction with the cost indicates that Lehigh Nails may have issues with pricing transparency or overcharging. This can be a significant weakness as it can deter potential customers who are looking for affordability and value for money.
On a more positive note, another customer had a satisfactory experience, mentioning that they were seen right away on a busy day and received quality services for their nails and eyebrows. The friendly staff is highlighted as a strength, indicating that there are staff members who provide good customer service and create a welcoming atmosphere.
Finally, a customer expresses excitement upon entering the salon, describing it as the most beautiful nail spa they have ever seen. The acknowledgement of the customer immediately upon entry and the introduction of a specialized nail technician for marbling are positive aspects that indicate good customer service and attention to individual needs. The affordability of services is also mentioned as a strength, which can attract budget-conscious customers.
In summary, the strengths of Lehigh Nails place can be identified as the neat, spacious environment, professional service, talented and patient nail technicians, and a wide color selection for nail art. The weaknesses include instances of unkindness and lack of empathy towards customers with special needs, a lack of transparency in pricing, and inconsistent customer service. It is important for Lehigh Nails to address these weaknesses in order to provide a positive and inclusive experience for all customers.
Best TL Reviews
100% recommend
Very neat, spacious place to relax and get your self care done. Men and women will have a wonderful and relaxing experience. Very professional service.
Definitely will be my preferred spa for my self- care.
I love my nail tech BB and she’s fast patient and does the best sturdyness of my nail is amazing! She’s so sweet I recommend her!????????
I would not return to this place. They were very unkind to my father that has Parkinsons but enjoys a trip to the nail salon to get his Pedicure. The one older guy that everyone seems to mention in their reviews barely acknowledged me when I walked in when I asked if there was availability for a pedicure explaining I would have to get my father out of the car and it was not an easy task. He barely said anything so we came inside and waited a long time. All the while everyone there pretends not to speak any English when I asked questions. Finally upon leaving the older man clearly articulates how much to pay although he did not perform the pedicure. I said to him I was surprised he spoke English since he pretended not to understand me the entire time. Never returning there. Don't be fooled by the pretty surroundings. The people are not nice at all.
I am so happy with my fill…took his time but was also quick. I was a walk-in and they sat me down immediately. I was looking for a great nail place, and found it! Will definitely be returning for my fills/ pedicures! Friendly staff is just icing in the cake! ????
room my girl here $250.00 not including the $60 in tips she gave out Never NEVER AGAIN
First time here. Went on a Saturday and I was seen right away. Which is great , my daughters got their nails painted they looked nice. Got my eyebrows waxed they look awesome. Also got a full set with gel polish and my nails look good. I would definitely come back to this nail salon.
Chris has been my, and my family’s, go to nail tech ever since the salon opened their doors almost a decade ago! I have not once been doubtful or disappointed in his work. He is truly the BEST and is highly detail oriented. I am very picky about nail symmetry, thickness, and how color is applied (not touching my cuticles, etc.) and he ALWAYS delivers in his techniques.
The salon has the biggest color selection in regular, gel, dip, and metallic overlay colors.
For the type of work I receive and the great selection this place is a steal; they are also very affordable!
They’ve recently renovated it to this chic, and modern, style!
Give them a try if you’re from the area.
You won’t be disappointed ❤️
I opened the door to the most beautiful Nail Spa I have ever seen. I wasn't sure I was going to afford their service. Customer service was excellent. I was acknowledged immediately, I was asked to have a seat after explaining my specialty. A gentleman specializing in marbling came and introduced himself and was very good at what he does. He even allowed me to pick out colors I wanted more of. I am exceedingly pleased and awed at the work AND the affordability. Well done LeHigh Nails. I have such a bad memory but if I could remember his name it was like Venmo. I apologize if I got it and spelled it but spelled it wrong. ????????
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Lehigh Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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