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Sylla Africa Hair Braiding

+1 973-677-7661
823 W S Orange Ave, East Orange, NJ 07018 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Sylla Africa Hair Braiding

Sylla Africa Hair Braiding place has a number of strengths based on the comments provided. One recurring theme is the quick and efficient service that they provide. Customers appreciate that they can come in and have their desired styles done in a timely manner. This is a major strength as it shows that the hairstylists are skilled and experienced in their craft. It also means that customers can save time and have their hair done for various occasions without having to spend hours in the salon.
Another strength mentioned by customers is the quality of the styles. Multiple comments emphasize that the braids are neat, beautiful, and well-executed. This reflects positively on the hairstylists' skill and attention to detail. In addition, customers appreciate that the hairstylists listen to their requests and actually deliver the desired styles. This level of customization and customer satisfaction is a notable strength for the salon.
Many comments also mention the affordability of the services provided by Sylla Africa Hair Braiding place. Customers feel that they are getting good value for their money. This is important as it attracts price-conscious customers and can lead to repeat business. The reasonable pricing also suggests that the salon is accessible to a diverse range of customers with varying budgets.
Customer service is another strength mentioned by several commenters. They describe the staff as respectful, professional, and friendly. This positive customer service experience creates a welcoming and comfortable environment for customers. It also contributes to the overall satisfaction and loyalty of customers, as they enjoy interacting with the staff and feel well taken care of during their visits.
However, there are also a number of weaknesses highlighted in the comments. One recurring issue is the durability of the styles. One customer mentioned that their box braids only lasted a week, which is a disappointing outcome considering the cost and time invested in getting the braids done. This suggests a possible weakness in the longevity and quality of the hairstyles provided by the salon. It is important for a hair salon to ensure that their styles can withstand normal wear and tear over a reasonable period of time.
Several comments also mention concerns about the cleanliness and organization of the salon. One commenter describes the shop as messy and disorganized. Another commenter mentions a strong odor in the salon. These issues can contribute to a negative customer experience and may discourage potential customers from returning or recommending the salon to others. Keeping the salon clean, organized, and free from strong odors is essential to maintaining a professional and inviting atmosphere.
Another weakness mentioned in one comment is the long wait times. One customer mentions spending 5 to 7 hours in the salon, which is deemed too long. Long wait times can frustrate customers and deter them from returning to the salon. It is important for the salon to manage their scheduling and resources effectively in order to minimize wait times and provide a more efficient service to customers.
In conclusion, Sylla Africa Hair Braiding place has strengths in their quick and high-quality styles, affordability, customer service, and loyal customer base. However, there are weaknesses in the durability of the styles, cleanliness and organization of the salon, and long wait times. These weaknesses should be addressed in order to enhance the overall customer experience and improve the salon's reputation.


Best TL Reviews

Quick, great quality styles. Tell the ladies what you want, and they’ll do it. Been coming here for 9 years. Always my go to.
I got my hair box braided there they lasted a week when I came back from vacation and Iwent thereshe made up all these excuses she didn't even offer to fix them mine do I tipped them very well and I even gave a customer $20 cuz she was $20 shorting they wouldn't even accommodate her and just felt so disrespected I could pay $160 for box braids and they only last 7 days NEVER AGAIN ????
I had crochet braids done. It was quick reasonably priced. I loved the outcome
I can't tell you how pleased I was with my efficient and fast services. I got medium box braids done and they were neat, beautiful, and great price for such good work. I will definitely be back again! Thank you ladies!
This is a good place to get your hair done for the price of it all, she has lots of help, but it could benefit from more cleaning better chairs add a bathroom, the place seems to be a bit run down but to her is her place of business and I can't knock her for that, because she sure has a lot of people coming there. Besides she's very nice warm and kind hearted the type of person you enjoy doing business with to she's great ????????
Been coming here for years,i love this place. The Queens here are very respectful. They braid instead of talking much. Great Place!! visit if you haven't you wont be disappointed! #reasonableprices #Greatwork
Great customer service! Service was fast & professional. I would most definitely recommend this shop to a friend/family member.
Cons-Shop was very messy, disorganized and had a strong odor. If one is able to overlook then please support this business.
I have been going here since I was a teenager. My hair is always nice and neat but, I have spent anywhere from 5 to 7 hours in there and that is way to long. I have taken my daughter there to get her hair done. I just choose to save my $40 and all of my wasted time and braid her hair myself.

Sylla Africa Hair Braiding Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Payments
  • Cash-only

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 07:00 PM

How to go there

Location