Quick Facts About 316 Nails
316 Nails Place is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praise the salon for its friendly staff, quality service, and reasonable prices, others have had negative experiences and highlighted various weaknesses of the salon.
One recurring weakness mentioned by several customers is the poor quality of the nail services. One customer mentioned that their acrylic application was thick and bumpy, making it difficult to fix without redoing the entire set of nails. Another customer mentioned that their gel polish peeled off after just one day, indicating a lack of proper application or quality products. These experiences suggest a lack of attention to detail and skill in providing nail services. Additionally, some customers complained about the rushed service, suggesting that the technicians prioritize quantity over quality, which can further contribute to subpar results.
Hygiene and cleanliness are other areas of concern mentioned by customers. One customer described the salon as dirty and unsanitary, suggesting a lack of effort in maintaining a clean and hygienic environment. This can be a major turn-off for customers, as cleanliness is essential in a nail salon where tools and equipment are used on multiple customers.
One customer even mentioned an incident where the manicurist cut their cuticle deeply, causing bleeding. The fact that the manicurist continued, rather than addressing the issue or providing proper care, raises concerns about the salon's commitment to customer satisfaction and safety. Negligence in handling injuries or accidents can be a significant weakness for any nail salon.
Another customer expressed their disappointment when asked to prepay for their service, while other customers were not. This highlights a lack of consistency in how customers are treated and can be perceived as discriminatory or disrespectful. Treating customers differently based on their race or assumptions about their ability to pay is highly unprofessional and can damage the salon's reputation.
On the positive side, several customers mentioned the friendly and welcoming atmosphere of the salon. This suggests that the staff are generally personable and make an effort to create a positive customer experience. Additionally, one customer specifically mentioned the owner's attentiveness and willingness to ensure customer comfort, such as offering soda. These positive aspects indicate potential strengths in customer service and creating a welcoming environment.
Furthermore, some customers mentioned their loyalty to the salon, indicating that they have been going there for several years and have never been disappointed. This suggests that there are nail technicians who can meet customer expectations and provide satisfactory nail services. Continued patronage from loyal customers is always a positive indication of a salon's strengths.
In conclusion, 316 Nails Place has some strengths such as friendly staff, reasonable prices, and loyal customers. However, they also have several weaknesses, including poor quality nail services, rushed service, lack of cleanliness and hygiene, and instances of questionable customer treatment. These weaknesses can significantly impact the reputation and success of the salon. Addressing these weaknesses by improving the quality of services, prioritizing cleanliness, and treating all customers equally and with respect is crucial for the salon's future success.
Best TL Reviews
The manicurist cut my cuticle so badly that it was still bleeding after two rounds of styptic liquid (which I had to request he apply, since he tried to just keep going). He then painted the gel color over the drying blood and cured it into the nail. This was my bridal manicure. It was uneven and incredibly disappointing. I don't like to make waves, but I was so upset by the finished product that my fiancé brought me back to the salon and asked someone to fix them. She did her best, but the acrylic application was so thick and bumpy that it was hard to fix without completely removing the nails and redoing the whole thing.
I never know why i try some of the places I’m recommended. The guy stabbed me 3 different times. I told him that hurt every time. He didn’t even get all the polish from before off my toes before putting new polish on. He seemed like he was having a bad day or something but will not be back and will not recommend to anyone.
I absolutely love this nail salon and all the nail techs are GREAT!! I’ve been going here since I moved to Cartersville 5 years ago and will not go anywhere else! I’m very picky when it comes to my nails but this place has never let me down!! Definitely recommend!!⭐️⭐️⭐️⭐️⭐️
Today I went to the nail salon wanting to feel beautiful I asked for acrylic set but in middle of service she asks me to pay early before painting of nails. I proceeded to pay for nails like they didn’t expect for me to do.Just don’t like the fact they asked the only black women in nail salon to prepay for nails when other women sat down and didn’t pay up front won’t be going back!! Treat your customers with more respect even if you think they may not pay or run bc they might surprise you never judge a book by its cover im fair from having to steal would have tipped her but noo the behavior was saddening.
The service felt really rushed I had a gel polish that was suppose to be put on my new set and the next day 2 entire nails peeled off and if you know how gel polish is it shouldn’t be able to come off unless you use the manicure drill. Literally the third time I’m went here in the last year and it is just horrible for me but for others with me they have what they ask for. Also paid for my 3 year old nails to be painted with in 2 hours 3 nails on each hand was completely off.
I always love coming here to get my nails done. Do I drive across town specifically for this salon? Yes, yes I do. It's absolutely worth it. The staff are all very friendly and the owner is always making sure you're comfortable and enjoying your visit. He will even offer you soda if you'd like! They do a fantastic job for a fantastic price, I highly recommend this salon for your mani-pedis. Note: Salon can be found next to the Italian resturant, not by the physical therapy at the end of the complex!
This was my first visit of many, I am sure! They were very busy, but moved quickly and greeted everyone who entered. I intended on getting acrylic nails (it’s been a very long time since I last got my nails done), but my tech, Lily, took the time to explain what SNS dip powder was and how much better it is for your nails. I was very appreciative of her kindness and she did a beautiful job on my nails.
316 Nails was very nice when they opened a few years ago. As time has passed the salon has become dirty and unsanitary. They rush to get as many clients done as possible and it shows in their work.
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316 Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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