Glamour Nails

+1 508-588-5288

758 Centre St, Brockton, MA 02302 United States of America

Open Today: Closed

Quick Facts About Glamour Nails

Glamour Nails place has a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the establishment, it is important to consider the comments and experiences shared.

One of the strengths mentioned by customers is the quick service provided at Glamour Nails. Several comments highlight the efficiency and speed at which their services are performed. This can be seen as an advantage for customers who are in a rush or prefer to have their nails done quickly. Additionally, customers praise the nail technician named John for being sweet and helpful. This highlights the presence of skilled and friendly staff at the salon.

However, there are several weaknesses that emerge from the comments as well. One major concern is the pricing at Glamour Nails. Customers mention that the prices are high, particularly for services that may not be up to their expectations. Some commenters express dissatisfaction with the quality of the nail services, stating that the job done is only average. Furthermore, the fact that the prices change frequently is also seen as a negative aspect, as it creates uncertainty for customers and may lead to unexpected charges. This inconsistency in pricing can lead to a lack of transparency and trust between the salon and its customers.

Another common complaint is the rushed and unprofessional behavior of some staff members. Multiple customers mention feeling rushed during their appointment and experiencing rough handling of their hands, leading to cuts and injuries. This indicates a lack of attention to detail and customer comfort, which can significantly impact the overall experience. Additionally, customers mentioned that certain staff members were rude and blamed customers for any issues that arose during their service. This type of behavior can create a negative atmosphere and deter customers from returning.

There are also comments expressing frustration with the lack of relaxation during services. One customer mentions that they were not allowed to have a separate manicure and pedicure, which they found to be unenjoyable. Another customer mentions an incident where they were charged an additional fee for dip removal, which goes against the customary practice of not charging for dip removal. This lack of flexibility and understanding of customer preferences can be seen as a weakness for the salon.

Language barriers also seem to be a challenge, as one comment in a different language seems to express dissatisfaction with the salon's lack of customer care and gentle handling. This suggests that the salon may need to improve communication with non-English-speaking customers and ensure that their concerns are adequately addressed.

Despite the criticisms, there are positive aspects mentioned. Some customers appreciate that their specific requests were accommodated, such as having only one person work on their nails. Additionally, loyal customers who have been going to Glamour Nails for years express satisfaction with the quality of the services and the durability of their nails.

In conclusion, Glamour Nails place has both strengths and weaknesses. The salon is praised for its quick service, skilled staff, and ability to accommodate some customer requests. However, there are concerns related to high prices, inconsistent pricing, rushed and unprofessional behavior, and a lack of attention to customer preferences. Addressing these weaknesses could improve the overall customer experience and potentially increase customer satisfaction and loyalty.

Best TL Reviews

I went an seen John, got ombré dip power and a pedicure. John was sweet helpful and even created a color they didn’t have for me which was very nice. The service was quick, like really quick. Like hurry up and get out the seat quick. I didn’t like that. The pedicure was 35 dollars for not much. I didn’t like that either.Also the price was ridiculous in total 103.00 before I tipped. I’m not sure what for. Also, the job done is just okay, its not bad it’s not awesome its just, good. John was sweet great tech. If your in a bind and need nails done right away. This a good second back up option, Go to John. But for the price I don’t think I’ll be returning especially since I have gotten way more done and the same done for less.

Terrible.. Jessica AND Jen are sisters and are both soooo rude. Always rushing, throwing your hand around, cutting you, and blame you for everything. And the prices change every week. I will never step foot in this establishment ever again. You see these chiclet wide, thick nails that Jessica did on me?? Never again. Don’t spend your money here!!!! Beware!

Very unprofessional. I went here to have a Mani and Pedi. They wanted to do both at the same time, that's not relaxing or enjoyable. They did the Pedi and I ask to see the sample for the dip polish. She gives me the samples and I pick a color. When it's time to do my Mani, they tell me they were going to do a fill. What??? Dip doesn't get a fill. It gets removed and replaced with new dip. He was insisting on filling! I said no, they are lifting already! Then he said it's going to be an additional 15.00 to remove the dip. What??? I said I've never been charged to remove dip. He got up and walked away and did not come back. After waiting and requesting that someone do my Mani, someone finally came over to finish my nails. They came out terrible! $110.00 for this!!! Stay clear of this place, Save your money and go somewhere else!!!

Tudo ė aa presas, eles só emportan com eles mesmo, não perguntam como que e a água, se acham que tudo o mundo ten que por os pés em Tua quente,. Eles ter mais cuidados com as/os clientes e que sejam mais suave

They've always done a great job but tend to rush or have a couple different ppl work on you which I personally don't care for. But when I said I only want one person doing my nails they did as I requested. Their prices have went up a little much. I've been going for like ten years now and definitely would recommend. I just don't like the increase of prices.

If you're looking for a high quality, clean, friendly nail salon then Glamour Nails is where you should be going! I have been a loyal customer for the past 3 years and counting. My nail tech goes above and beyond for me everytime! My nails come out stunning and they don't break, chip or lift before I come back 2-3 weeks later! I love you guys you're the best & I'll travel from wherever I am just to have my nails done by Jon! Wish I could give you guys 10 stars!

I’ve been going here for so many years. I love it here. I go every two weeks for a fill but I could wait longer if wanted. I’ve never had a nail break.

I loved the service I received quick. They know what they're doing my nails came out beautiful nd they do your eye brows omg ???? on fleek