Quick Facts About 38 Hair Salon
Strengths of 38 Hair Salon:
1. Excellent customer service: Many customers mentioned the friendly and welcoming atmosphere at the salon. The staff is described as friendly and professional, making customers feel comfortable throughout their experience.
2. Skilled and understanding stylist: Multiple customers specifically highlighted Jackie as a talented hairstylist who consistently delivers on their requests. Customers appreciate that he listens to their preferences and can recreate looks shown in pictures.
3. Ability to work with "natural" hair: One customer mentioned that Lucky was able to understand their specific hair type and cater to their needs. This suggests that the salon has stylists who are knowledgeable and skilled in working with a range of hair textures.
4. Reasonable prices: Several customers mentioned that the salon offers affordable services, making it a cost-effective option for hair care.
5. Quick service: Customers appreciate the efficiency of the salon, mentioning that their hair is blow-dried quickly. This is a strength for those looking for quick and convenient service.
6. Positive experience for children: One customer mentioned that their son loves getting haircuts at 38 Hair Salon, indicating that the salon is child-friendly.
7. Variety of services: Customers mentioned getting blowouts, perms, and hair dye at the salon, indicating that the salon provides a range of services to cater to different needs.
Weaknesses of 38 Hair Salon:
1. Inability to rectify mistakes: One customer had a negative experience where they received an ombré instead of the balayage they requested. They were not satisfied with how the stylist handled the situation and were denied a refund. This suggests that the salon may struggle with handling customer complaints and rectifying mistakes.
2. Lack of communication and follow-up: Another customer mentioned that they had not heard back from the manager or received a refund after three weeks of trying to contact the salon. This indicates poor communication and follow-up on the salon's part.
3. Unprofessional treatment: One customer felt that their time and money were disrespected when another customer was prioritized over them, despite arriving later. This highlights a lack of professionalism in managing appointment scheduling and customer wait times.
In summary, 38 Hair Salon has strengths such as excellent customer service, skilled stylists, affordability, quick service, and a positive experience for children. However, the salon needs to work on rectifying mistakes, improving communication and follow-up, and addressing issues of professionalism and appointment scheduling.
Best TL Reviews
Literally got what I asked for…. every time I go to Jackie he always does an amazing job I haven’t had anyone do my hair and got what I asked for you can show him a picture and he makes it happen very good quality products their service is excellent from the minute you walk in when you get your hair wash you even get massages too their prices are so worth it I definitely recommend this business! ⭐️⭐️⭐️⭐️⭐️
I found this place by a family member. For 7 years I've been searching for a hair dresser who would understand my " Natural" hair. I finally have. Lucky understands that and took care of me. I guess I am Lucky one.
I love the salon/barbershop. Everyone is very friendly and Jackie is my go to guy. I haven’t been there in over 8 months but I highly recommend for a blow out. Or under cut..
Love going here! Prices are reasonable and they blow dry your hair fast. Very convenient if you’re looking for quick service.
Take my son to get his hair cut often here and he loves it every time. My daughter got a perm here and she loves it, came out beautiful.
If I could give a zero I would. Worse experience ever. I went to Mangul and asked for a balayage and showed a picture and got a really bad ombré instead. I went back to ask for my money and was basically denied. We went back and forth and he did not own up to the error he made. He wouldn’t listen to a word I said. Two of his colleagues walked over and proceeded to speak of my hair in another language . Who knows what was said. Finally he said that he would have to speak to a manager to get my money back since I refused for him to touch my hair again. I was told a manager would need to get back to me and when I asked for his name he didn’t even know what name to tell me. So it can be assumed that was a lie. I went for a second opinion and to get my hair fixed I will need to spend over $200 after already spending $200. This is a total nightmare and wish I never went to this place. I am out $200, hating my hair and needing to spend another fortune to get it fixed. DO NOT GO !
PS. They are also known as 38 Salon.
UPDATE: NO word from manager - called multiple times. 3 weeks AND no call or money back.
I was here for 20 mins. I was told i would be waiting until my turn and the lady before me just finished and then a male he just showed up after me went before me instead. Their reasoning was he would be quicker so they allowed him to cut in front of me. While I sat there waited patiently and had to go to the ATM to get money. At this point I asked if I can go since I was here first and they said one minute as he will be quick. This was very unprofessional and inconsiderate of my time and money. I left and needless to say I’m very very upset
Mango is a great stylist! I wanted a drastic hair cut, way out of my comfort
zone but he did it and didn’t disappoint!
I also have used the other stylists for dye, and blow dry and they were great too!
Place Pictures
38 Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
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Location
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