Diamond Nails Inc

+1 248-557-1112

25238 Greenfield Rd, Oak Park, MI 48237 United States of America

Open Today: Closed

Quick Facts About Diamond Nails Inc

Diamond Nails Inc has both strengths and weaknesses based on the comments provided. Let's start with the strengths:

1. Immediate service and no waiting: One positive comment mentions that they were able to get their nails done immediately without having to make an appointment. This is a strength for customers who prefer walk-in services and don't want to wait.

2. Friendly and nice staff: Several comments mention the friendliness of the staff. This indicates that the employees at Diamond Nails Inc are courteous and welcoming, creating a comfortable atmosphere for customers.

3. Long-standing reputation: One comment mentions that the customer has been using the services of Diamond Nails Inc for years. This indicates that the salon has a long-standing reputation and has built a loyal customer base.

4. Positive nail technician: One comment specifically praises a nail technician named Mr. Jimmy, suggesting that there are skilled and friendly technicians at the salon.

5. Professional and clean environment: A customer mentions that the salon is professional, clean, and sterile, indicating that Diamond Nails Inc prioritizes cleanliness and maintains a hygienic environment.

Now, let's move on to the weaknesses:

1. Poor nail polish application: One comment mentions that the nail polish application was not up to standard, with bubbles and nail dust in the polish. This indicates a lack of attention to detail and quality control, affecting the overall outcome of the manicure.

2. Inadequate gel application: A customer states that their gel nails were done poorly, with the technician applying the gel too thickly and leaving gel all over their cuticles and skin. This suggests a lack of skill and precision in applying gel nails.

3. Lifting nails: The same customer mentions that their gel nails started lifting within 24 hours, indicating poor adhesion and longevity. This implies that the quality of the products used or application technique may be subpar.

4. Inconsistency in service: One comment notes a decline in the quality of service, especially from a technician named Lynn. This suggests inconsistency in the performance of individual technicians and a lack of attention to detail.

5. Unprofessional behavior: A customer reports feeling treated unprofessionally when staff skipped over her in the sign-in list and took other customers ahead of her without any explanation. This indicates a lack of professionalism and customer service.

6. Increased prices: Several comments mention that the prices have been raised significantly since Nancy and her husband left. This could be seen as a weakness for customers who have been loyal to the salon and are now dissatisfied with the increased prices.

In conclusion, Diamond Nails Inc has strengths such as immediate service, friendly staff, a long-standing reputation, skillful technicians, and a professional environment. However, it also has weaknesses, including poor nail polish and gel application, lifting nails, inconsistency in service quality, unprofessional behavior, and increased prices. These weaknesses are important areas for the salon to address and improve in order to maintain customer satisfaction and loyalty.

Best TL Reviews

The gentlemen who did my nails. Did great until it came to the nail polish. Bubbly, there is nail dust in the polish, and took the shape away. (They were coffin tipped.) I will never go here again. Botched.

I went to get a full gel set and it was terrible. I wasted $35.00. He made my nails coffin without asking, he put it on way too thick and when I got in my car, I noticed he had gel all over my cuticles and skin. I found myself having to fix them when I got home only for them to start lifting. So I popped them off in less than 24 hours because it was that easy to do. Won't be going back.

I came in from out of town and needed to get my toes done for a party. The first place I went to they said they were only able to take appointments only but when I got to this place they took me immediately. They were so nice and friendly. I will most definitely come again when I come back to town.

Love my nail tech Mr. Jimmy. Wonderful person. . Some others personalities are not so nice ????. But we are all gods children.

Been coming here for years but I must say they have started to slack when it come to neatness. It seem like everything is a rush and it’s always sloppy work now at least from Lynn which is unusual in the past years. Not only that they will skip right over the list to sign in and take whoever in front of you without saying anything to you. Very unprofessional.!

Since Nancy and her husband left they have raised the prices ridiculously!!!

Service is still great but they charged $120.00 for 2-manicures with Shellac

And a polish change on the toes!!!

I’ve used their services since they were in Northland Mall!! Will not be returning

They did a wonderful job on my nails and I felt like I was a queen a very professional clean very sterile of very nice group of people the price was a little high that's why I couldn't give them the full 5 stars but other than that it was really good my nails look great!

I liked the fact it was walk in and there was no waiting.