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Royal Nail Spa

+1 757-365-4064
1923 S Church St #1852, Smithfield, VA 23430 United States of America
Open Today: 02:00 AM - 06:00 PM

Quick Facts About Royal Nail Spa

Royal Nail Spa seems to have a strong reputation for the quality of their nail services, particularly when it comes to their nail technician named Ann. Customers consistently rave about her skills, creativity, and the designs she creates. She is described as friendly, accommodating, and willing to try any design that is requested. This suggests that Ann has a strong level of expertise and customer service, which are both important strengths for a nail spa.
Another strength mentioned in the comments is the fast and efficient service provided by the staff. Customers appreciate being greeted promptly upon arrival and receiving quick service. This is likely to be a strength of the nail spa as it indicates a focus on customer satisfaction and a streamlined process to minimize wait times.
The positive reviews also highlight the range of services offered by Royal Nail Spa. Customers mention getting both nail and pedicure services, and one customer specifically mentions trusting Ann to also groom their eyebrows. This indicates that the spa offers a variety of beauty services beyond just nail care, which can help attract a wider range of customers and contribute to their overall success.
One weakness that can be inferred from the comments is that the positive experiences seem to be predominantly focused on one individual, Ann. While she is highly praised, it is important for the nail spa to ensure that the same level of quality and service is consistently provided by all staff members. This could be a potential weakness if other technicians do not meet the same standard as Ann, as it may result in inconsistency and could potentially disappoint customers who have high expectations based on their positive experiences with Ann.
Additionally, while customers mention the quality of the nails and the skill of the technicians, there is limited information about the overall ambiance of the spa. It would be beneficial to have comments about the cleanliness, comfort, and overall atmosphere of the spa to provide a comprehensive understanding of its strengths and weaknesses. Without this information, it is difficult to fully evaluate the customer experience beyond the quality of the nail services.
In terms of customer satisfaction and loyalty, the comments generally indicate a high level of satisfaction and a willingness to recommend the spa to others. Customers mention returning for multiple visits and having their nails done for special occasions like prom. These positive sentiments suggest that the spa has successfully built a good reputation and has developed a loyal customer base, which is a significant strength.
In conclusion, Royal Nail Spa appears to have several strengths, including skilled and creative technicians like Ann, fast and efficient service, a range of services offered, and a high level of customer satisfaction and loyalty. However, potential weaknesses may arise if there is inconsistency in the quality of service provided by different technicians or if the overall ambiance of the spa is not up to standard.


Best TL Reviews

Absolutely love Ann in Royal Nail spa!! Let her do her own thing and she did not disappoint ???? Very friendly and fast service! I walked in and was greeted right away and she got right to work doing her magic!! Definitely recommend!
Yall, go see Ann! She is my absolute favorite and never disappoints me when she does her designs!
I Love Anne! She always does a great job on my nails! I can call the day I need to get in and she always accommodates me. She also does great pedicures and is the only one I let touch my eyebrows !
It was a wonderful experience for me when Ann did my nails. She was creative and chose to do this design.
My nails are beautiful!! I’m so happy with them and Ann is great!
Ann is the best! She is always very friendly and willing to do any design I show her! Would definitely recommend her and the others in the shop.
Ann was sooo great , her service was excellent,she take pride in her work !!!
I've been here on multiple occasions and they are always so sweet, fun, and theyre amazing at what they do! I would recommend them to anyone! here was my most recent set, and im going back for prom nails!
Update!! prom nails are here!

Place Pictures

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Royal Nail Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location