Quick Facts About Attraction Nails & Spa
Attraction Nails & Spa has received a range of comments, both positive and negative, which highlight its strengths and weaknesses as a nail salon. In analyzing these comments, it is important to consider the different aspects of the salon experience, including customer service, skill level of the staff, pricing, hygiene, and overall satisfaction.
Starting with the strengths, one commenter mentioned that their natural nails improved with the enhancement protector treatments offered by the salon. This indicates that the salon may offer effective treatments that benefit the health and appearance of the nails. Additionally, another commenter mentioned that they had a positive experience with customer service, as the salon addressed and fixed a mistake with no extra charge. This indicates that the salon values good customer service and is willing to rectify any issues that may arise.
Another strength of the salon is the friendly and talkative nature of the staff. One customer specifically mentioned that they had a friendly experience with two specific manicurists, Tina and Ty. This indicates that the salon employs staff who are friendly and engaging, creating a pleasant atmosphere for customers.
Moving on to the weaknesses of Attraction Nails & Spa, there were several comments regarding the skill level of the staff. One customer mentioned that the staff member who did their nails appeared to be in on-the-job training, which resulted in a subpar manicure. Another customer complained about the poor job done on their nails, with uneven lengths and excessive coats of glitter. These comments suggest that the salon may lack highly skilled and experienced staff members, which may lead to a lack of consistency in the quality of services provided.
Hygiene is another area of concern raised by customers. One customer mentioned being burned by old wax during a treatment, which indicates a lack of proper hygiene protocols. Additionally, another customer mentioned leaving with an infection after their visit, suggesting that the salon may not maintain proper sanitization and cleanliness standards.
Pricing is also a weakness highlighted by customers. One commenter mentioned being charged $85 for services that they were not satisfied with, indicating that the pricing may not align with the quality of the services provided. Another commenter mentioned that the staff member they spoke to on the phone was rude when inquiring about prices, leading to a negative impression even before visiting the salon. This suggests that the salon may need to improve its pricing transparency and customer service over the phone.
Overall, Attraction Nails & Spa has some strengths, such as effective treatments, friendly staff, and willingness to rectify mistakes. However, there are also weaknesses in terms of skill level, hygiene, and pricing. Addressing these weaknesses, such as hiring more skilled staff members, implementing better hygiene protocols, and reviewing pricing structures, could help improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
Barely deserve 1 star. Brought daughter back in August loved it paid $30 for 2 full sets hers with gel polish. Went in today and asked for same services only a take off too for myself. He pried my old set off...1 we all know very bad for nail health and 2 it hurt like hell. My daughters fimgers are red and hurt since they cut her cuticles down to skin. Horrible job shaping, they are not even in length and glitter on one hand like 4 coats the other 1.. Went to pay and came to $85?! I shouldn't had paid at all! Never returning
I always get my toes down here and I usually swear by them. I am very particular about how I like my nails, as I should be given the money I’m spending. Over time I’ve noticed what I do and do not like when it comes to my toes. Today’s experience alone is what has led me to writing this review. The staff is usually very straight to the point, which I enjoy. Today I received nothing but attitude from a male who did my nails for the first time. Maybe in his late 50s. I don’t mind suggestions, because I know what I want and I have no problem POLITELY declining any extra. I won’t go on a long rant regarding the events that took place at this establishment today but the way my entire appointment went is why I will not be returning. Disrespectful comments were made to me after explaining I no longer wanted him to do my toes. I pay attention to detail so when he began to half do my toes, I was ready to go. And half done and $60 later, I will not be returning.
I have to give at least 1 ???? but it's really 5 negative ????'s. I have been burned by their old wax, so I haven't been back for almost 2 years. This time I was unfortunate enough to leave with an infection ????. My own fault I should've read the reviews that said they were giving people fungus of the nails then I would NOT have trusted the wax????????????
We didn't even make it there yet, but we called to check the price of a simple color change and the man who answered was very rude I asked how much was a simple color change and we lost reception and got disconnected that happened a couple of times and on the last phone call he went off and said "dont call here no more!!" And we were very offended. A definite lost of loyal customers????????
My natural nails are now even better with enhancement protector treatments.
Customer friendly Sundays
I got a pedicure with gel nail polish and I noticed that some of them were messed up when I got home . So I called them the next day and they fixed it with no extra charges. I really appreciate them owning up to a mistake and fixing it. Good customer service.
First time going and was recommended by a friend. My daughter and I were with Tina and Ty. They both were very friendly and talkative while doing a great job. Will definitely be back again!
Manicurist appeared to be on the job training and my manicure looks like it. I wanted a manicure with no polish and nails buffed. My nails were trimmed, not shaped or buffed cuticles not done. And of course he don’t understand what I was saying/asking
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Attraction Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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