Pro Nail & Spa

+1 810-354-8000

18021 Silver Pkwy, Fenton, MI 48430 United States of America

Open Today: -

Quick Facts About Pro Nail & Spa

Pro Nail & Spa place seems to have a mix of positive and negative feedback from customers. In order to provide a comprehensive analysis of their strengths and weaknesses, I will examine each comment individually.

The first comment highlights the cleanliness of the shop, the skills of the nail artist (Chris), and the relaxing experience. This suggests that Pro Nail & Spa place has a clean and aesthetically pleasing environment, as well as talented staff who provide a relaxing experience for customers. These can be seen as strengths of the establishment.

The second comment praises the talent of a specific nail technician, Christine. This indicates that the staff at Pro Nail & Spa place have the ability to fulfill customers' specific requests and create impressive nail designs. This showcases their expertise and customer satisfaction, which is a strength for the business.

The third comment emphasizes the quality of pedicures and overall nail appearance. This implies that Pro Nail & Spa place is able to provide high-quality services, even when the customer's regular salon is closed. This suggests that their services are reliable and of a consistently good standard, which is a strength.

The fourth comment commends a particular nail technician (unnamed) for consistently doing an excellent job. This suggests that the establishment has skilled and dependable staff who consistently provide satisfactory results for customers. This can be seen as a strength for Pro Nail & Spa place.

The fifth comment is quite critical of a specific nail technician, Michael. The customer complains about his attitude, poor job performance, and the quality of the acrylic nails. This highlights a weakness in terms of customer service and the technician's skills. The negative experience described could potentially harm the reputation of Pro Nail & Spa place, particularly if other customers share similar negative experiences.

The sixth comment also highlights poor customer service, this time mentioning a male technician (unnamed). The customer describes feeling rushed, rudeness, and a demand for payment before the services were completed for everyone in their group. This portrays a weak aspect of Pro Nail & Spa place regarding customer service and professionalism. Such negative experiences can deter potential customers from visiting the establishment.

The seventh comment presents a positive review, complimenting the friendliness of a nail technician and the quality of the nail service. This suggests that Pro Nail & Spa place has friendly and skilled staff who prioritize customer satisfaction. This serves as a strength for the business.

The final comment focuses on the variety of colors available and the overall satisfaction with the services provided by the nail technicians, particularly Christine. This suggests that the establishment offers a wide range of options for customers and consistently produces satisfactory results. This can be seen as a strength for Pro Nail & Spa place.

In conclusion, Pro Nail & Spa place has several strengths, including a clean and beautiful environment, talented nail technicians, and the ability to provide high-quality services. However, they also have weaknesses in terms of customer service and the performance of certain technicians. It is important for the establishment to address these weaknesses and strive for consistent customer satisfaction in order to maintain and improve their reputation.

Best TL Reviews

I was gifted a pedicure by a student and have to say this place is wonderful! My feet have never looked so good and what a relaxing experience! Their shop is beautiful and clean, and the nail artist, Chris, was so polite and left no cuticle behind????. Oh, did I mention the chairs have awesome massagers.

I love coming here. Christine never fails to amaze me with her talent. I can bring in any picture or idea on how I want my nails done and she makes them look!! amazing! I recommend you come check her out

Absolutely amazing. Best pedicure I've had in a looong time. And my nails look fantastic! My normal place was closed so I stopped in to try them, and I WILL be coming back!

I’ve been to the same salon three times with the same young gentleman doing my nails, he does an amazing job each time. Highly recommend going here.

My nail techs name was Michael. He was the absolute worst. He complained the entire time that I wanted powder acrylics instead of the gel acrylics because the gel was easier for him. As soon as I left the gel he put on(which I told him I didn’t want) was already peeling off on multiple nails. The acrylics he put on are super bendy as well and feel like they’re about to break off. He was very rude and did an atrocious job. $60 for absolute garbage.

The male/boy I think his name was B. He rushed through my pedicure and demanded money before all the people in my party was done! Like i was going to Run off! My daughter and dad were still getting pedicures.

He was so rude and he clearly didn't earn That money I paid! I won't be back! Too short/too expensive for rudeness in my face demanding I pay before finishing the group. He was awful.

The best experience I have ever had at a nail salon! My nail tech was so nice and my nails look amazing! Will definitely be returning :)

The gals here are here for you. They have every color under the sun for dips! Plenty of options to choose from and the pedicures are so very nice too.Wonderful job each and every time! Haven't had a disappointment yet. Thank you Christine and see you real soon!