Quick Facts About Yen Hair Salon
Strengths:
1. Convenient and flexible appointment scheduling: The salon was able to accommodate the customer on the same day, which shows their willingness to accommodate clients' needs. This flexibility can attract customers who may have last-minute hair care needs or busy schedules.
2. Attention to detail and customization: The stylist took the time to ask about the length of the customer's hair and listened to their preferences for a trim, long layers, and face framing. This shows that the stylist is attentive and willing to tailor the haircut to the customer's specific needs, ensuring customer satisfaction.
3. Specialization in Asian hair: The salon is praised for its ability to cut Asian hair effectively and efficiently. This specialization can help attract Asian customers looking for stylists who understand their hair type and can provide them with the desired results.
4. Affordable prices: Customers mentioned that the prices at Yen Hair Salon are relatively low. This affordability can be a significant strength, especially for customers who are looking for budget-friendly options. It can help attract price-conscious customers who still want quality haircuts.
5. Personalized and friendly service: Customers appreciated the personal attention they received from the stylist, mentioning that she remembered them and their preferences. This personal touch can create a positive and comfortable atmosphere, making customers feel valued and likely to return.
6. Skill and expertise: Customers praised the stylist for her hair cutting skills, mentioning that she was patient, gentle, and provided great haircuts. These compliments highlight the stylist's talent and expertise, which can contribute to the salon's reputation and customer satisfaction.
Weaknesses:
1. Cash-only payment: One customer mentioned that the salon only accepts cash as a form of payment. This limitation can be inconvenient for customers who prefer using cards or other payment methods, potentially discouraging them from visiting the salon.
2. Limited parking options: One customer mentioned that the salon has a small parking lot. This limitation can be inconvenient for customers who rely on driving to the salon, particularly if the available parking spaces are frequently filled.
3. Lack of additional services: While some customers praised the salon for providing basic haircuts, there were no mentions of additional hair services such as coloring, styling, or treatments. This limitation can make the salon less appealing to customers looking for a one-stop-shop experience or more comprehensive hair services.
4. Lack of promotion or advertisement: No customers mentioned any promotional activities or advertisements for the salon. This weakness suggests that Yen Hair Salon may struggle to reach a wider customer base and may benefit from increased marketing efforts to attract new clients.
Overall, Yen Hair Salon has several strengths, including convenience, attention to detail, specialization in Asian hair, affordability, personalized service, and expertise. However, the salon should consider addressing weaknesses such as limited payment options, parking limitations, lack of additional services, and the need for increased promotion and advertising to enhance customer experience and attract new clientele.
Best TL Reviews
Around 10:45am, I called to make an appointment for a haircut. To my surprise, she was able to see me the same day at 11:30am. On the phone, she asked how long my hair was. I let her know my hair was a few inches below my shoulder. This was a good question on the phone because I know a woman's cut can take longer than a men's cut. But she accommodated me still, which I'm grateful for!
When I was there, she listen to what I wanted. I said I wanted a trim, long layers, and face framing. After cutting my hair myself during the pandemic, I was mainly wanting her to fix the uneven and choppy ends.
Since I have thick hair, she spent a lot of time making it even, giving me layers, and face framing.
We also had good conversations about our family.
Will be going back! Cash only!
My new haircut place. Excellent. Small parking lot, but I'm within walking distance. They know how to cut asian hair too. Thinned my hair, with special scissors. Very efficient, knew that they knew what they were doing on the first cut. Owner and employee are very nice. Excellent place. I gave them $10 tip, told them their prices are too low!
Wonderful lady who cut my hair. She loves to see me everytime I come in and remembers me which is very nice. I show her a picture and she does a good job replicating it. I would recommend to go here if you are looking for a new salon. I love the service here so much.
Yen is amazing - patient, gentle and gives great haircuts! She can cut and style ANY hair, wet or dry; just be clear about what you're looking for. Cannot beat the price. My hair has gotten longer, is healthier, and looks so much better. A++++++++++++++
Checked in many salons of portland, but this is the best m very happy to get my hair cut here. It's not just a haircut, its a hair therapy .
I have long straight hair and have always sought out the basic 20$ haircut to trim dead ends, add some long layers, angle the front. Thuy was able to accomplish all this. She did a dry cut, no wash, no blow out all for $25. Very happy with the result and I’ll be back. This place is for the gal who does not need all the fancy salon dye/blow out without the associated cost.
This place is the best. Affordable, quick, friendly, and most importantly the best haircut I've found in Portland. Highly recommended!
Yen did an AMAZING job on my hair!! I'm in love with my new cut! I had Horrible split ends that were fried from dying my hair so many times, and Yen cut them all off making my hair look super fresh and healthy again!!! Thank you so much! ????
Yen Hair Salon Info
Amenities
Planning
-
Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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