Heavenly Nails

+1 505-865-2020

1920 Main St NE, Los Lunas, NM 87031 United States of America

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Quick Facts About Heavenly Nails

Heavenly Nails Place has received a mix of positive and negative reviews, indicating both strengths and weaknesses in their services. Let's analyze the comments to understand the strengths and weaknesses of this nail salon in detail.

Starting with the strengths, several customers commented on the fast service provided by Heavenly Nails Place. They mentioned being able to get their nails done quickly, which is a positive aspect for those who prefer efficiency and convenience. Additionally, the affordability of the services was highlighted as a strength. Many customers found the rates to be reasonable and accessible, making it an attractive option for those on a budget.

The friendliness and kindness of some nail technicians were also mentioned as strengths. Customers appreciated the amiable nature of certain professionals, which contributed to a positive experience at the salon. Along with this, some customers expressed satisfaction with the results of their nails. They specifically mentioned that they had shown pictures of what they desired and were pleased with the outcome.

However, there are also several weaknesses identified by customers. The most common complaint was regarding a lack of attention to detail. Customers mentioned issues like not removing all of the old polish, leaving spots on nails that were not covered, and uneven filing. These instances highlight a lack of precision and care on the part of some nail technicians. Additionally, some comments suggested that the nail technicians appeared to be in a hurry, resulting in subpar outcomes and dissatisfaction among customers.

Another weakness pointed out by customers was poor customer service. One reviewer mentioned being called a baby by a nail technician when they provided feedback on their rough treatment. Another customer stated that the nail technician seemed uninterested in providing satisfactory service and did not communicate effectively about their desired nail design.

One recurring issue was the inconsistency in nail length. Multiple customers mentioned that their nails were not filed evenly and that the lengths of their nails were different. This lack of attention to symmetry and personal preferences creates an unprofessional and unsatisfactory experience for customers.

Furthermore, some comments highlighted issues with the quality of the work done at Heavenly Nails Place. Sloppy work, uneven filing, and the use of different-sized tips were mentioned as examples of poor craftsmanship. These issues indicate a lack of skill and attention to detail, ultimately affecting the overall quality of the services provided.

In summary, Heavenly Nails Place has strengths such as fast service, affordability, and friendly technicians. However, it also exhibits weaknesses in attention to detail, customer service, and quality of work. These weaknesses can greatly detract from the overall customer experience and may dissuade some individuals from returning to the salon. Addressing these weaknesses by improving training and communication between customers and nail technicians would greatly enhance the reputation and customer satisfaction at Heavenly Nails Place.

Best TL Reviews

My daughter and I got sets today. We took pictures of what we wanted and loved the results! Fast, friendly, and good price.

Was the worst job ever. Didn't remove all of the old polish. She was the roughest that I have ever seen. When I told her, she called me a baby. She also left spots of on my nails that weren't covered. I will never go back.

I went with my mom and daughter and got pedicures, experience was great and our nail tech did all three of us pretty quickly. She was kind and her rates were very affordable. Thank you!

First time getting my nails done here.Would definitely recommend if you like to be in and out she was super fast doing my full set of nails and pedicure.

I showed a picture before we started and she said she could do it. I had to tell her the nails on one hand were longer than the other. She just seemed like she was in a hurry and the outcome was not good. Will not be going back

I don’t usually write reviews but this experience was bad. I just had the worst nail experience I’ve ever had in my life!!!! I requested for dipped nails and they came out so sloppy. She cut off all of my long natural nails and the tips she put on are all different sizes. She didn’t file them evenly, so they are leaning different directions. She was moving so fast that shaving tool she was using kept making dents and she had to go back and more powder. It’s was awful. I will never go back.

Took my daughter for her first set of acrylic nails. Also our first time at the business. Tina was kind, quick and efficient. The nails came out great and the prices were not ridiculous! Definitely recommend Heavenly Nails, and will be returning.

Not so happy with my nails. One of my nail was longer than the other, so i had to tell her to fix it. She seem like she didnt want to give service. Work on my nails her own way, also I wanted stickers but she had no communication on how I wanted my nails to be done.