Special Nail Salon

+1 336-723-3622

517 Peters Creek Pkwy, Winston-Salem, NC 27101 United States of America

Open Today: -

Quick Facts About Special Nail Salon

Special Nail Salon has several strengths that contribute to its positive reputation and loyal customer base. Firstly, customers appreciate the attention to detail and lack of rush when it comes to their nails. The salon takes the time to ensure that each customer's nails come out perfect every time. This attention to detail builds trust and confidence in the salon's ability to deliver high-quality service consistently.

Another strength of Special Nail Salon is the exceptional customer service provided. Customers consistently mention being treated like valuable customers and receiving the same great service every time they visit. This level of personalized service goes a long way in making customers feel appreciated and valued. It also contributes to the salon's positive word-of-mouth reputation, as customers recommend it highly to others.

The talent and skill of the nail technicians at Special Nail Salon is also heralded by customers. V, in particular, is praised as being the best technician for stiletto nails in the entire city. Customers have been going to her for years and appreciate her patience, talent, and fun personality. This expertise and skill set the salon apart from others and attract customers who specifically seek out specialized services.

The salon's longevity and loyal customer base are also mentioned as strengths. Several customers have been visiting Special Nail Salon for years, even since they were young. This suggests that the salon has built strong relationships with its customers, who continue to return and trust the salon for their nail care needs. The reasonable prices are also mentioned as a strength, ensuring that customers feel they are getting value for their money.

However, there are also some weaknesses that customers have mentioned in their comments. One recurring issue is the wait time at the salon. While some customers appreciate that the salon is transparent about wait times and suggest making appointments during weekdays, others find the long wait times to be a drawback. This can be frustrating, especially if customers have limited time available or had to wait for an extended period only to be turned away.

The salon's customer service is also mentioned as a weakness by some customers. A few individuals have had negative experiences, such as being made to wait for a significant amount of time and then being given inaccurate wait times. This inconsistency in customer service can leave a negative impression on customers and may prompt them to seek services elsewhere.

Overall, the strengths of Special Nail Salon lie in its attention to detail, exceptional customer service, talented technicians, and loyal customer base. These factors contribute to the salon's positive reputation and high-quality services. However, the weaknesses, such as long wait times and inconsistent customer service, can detract from the overall experience and potentially drive customers away. By addressing these areas of weakness, Special Nail Salon can further enhance its strengths and continue to thrive in the industry.

Best TL Reviews

I've been going here for years they don't rush on your nails, and they come out perfect every time.

I love the service they gave!!! Treated me like I was a valuable customer!!! I have been back several times!!! Same great service every time! I am always getting compliments on how Beautiful my nails are!! They also LAST!!! Recommend highly!!!

I LOVEEEEE V she is the ABSOLUTE best!! She is the only tech in the entire city that can do my stilettos right. I have been going to her since 2009..She is awesome, patient, fun, and very talented! If you go here you must ask for her!

Referred here for eyebrow wax., I waited 50 minutes. Believe me, I am a VERY patient person... This was ridiculous!! 50 minutes wait for a 3 minute wax job!! My first and last time coming here!! I got to Elegant Nails off of Stratford Road.???????? Love them!!

Pam & Vee are GREAT period!! I've literally known them and been going to this shop with my grandmother since I was 11 (24 now)! YES THERE MAY BE A LONG WAIT & YES ITS ONLY TWO NAIL TECHS!!! But their loyal customers have known this for YEARS, either make a appointment during the WEEKday or call and they always give a ACCURATE wait time. Vee & Pam are really great at what they do, they have very reasonable prices and this will always be my main nail salon ????

I go here for my eyebrows and she always has them looking right! Nice arch and not round. Painless. Ok maybe a smidge of pain, but compared to what I was used to, it's seamless.

Only place I like getting my brows waxed BUT customer service tend to be the worst.. I came I sat for 20 mins then asked what was it that I wanted. I told them then was asked to cone back at 330pm... I came back and the lady said oh it's an hour and a half wait!.. really?!?!?!? Why would to tell me to come back in the first place.. looks like I have to find another place.

I've been going here faithfully for years. These ladies are the very best and I have never had a bad experience.