Quick Facts About Angie's Beauty Supply (AUSTELL)
Angie's Beauty Supply (AUSTELL) has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the wide selection of products that the store offers. It is described as having "everything" and being a one-stop-shop for beauty supplies. This indicates that customers appreciate the convenience of finding all their beauty needs in one place. Additionally, the store is praised for having a loyalty program, which shows that they value and reward their regular customers.
Another strength is the friendliness of the employees. Multiple comments mention that the staff is friendly and helpful. This creates a positive shopping experience and fosters customer satisfaction. The owner is specifically mentioned as being hospitable and receiving high praise from one customer.
The store's size and convenience are also highlighted as positives. It is described as being big and having a wide variety of products, making it easy to find what you need. The store's layout and organization are appreciated, as it is mentioned that assistants are available to help locate items on the floor or in the back.
However, there are also several weaknesses mentioned in the comments. One recurring complaint is the perceived racism and distrust towards customers. One comment mentions feeling racially profiled by an older male employee, who was constantly watching and acting suspicious. Another comment criticizes an Asian employee for being rude and suggests that the store treats people like "crooks and thieves." These experiences indicate a negative atmosphere and potential customer discomfort.
Another weakness mentioned is the inconsistency in pricing and signage. One customer recounts a situation where prices on the shelf did not match the final price at the register. This suggests a lack of transparency and could lead to customer frustration and dissatisfaction.
Furthermore, there is a complaint about the inability to try on wigs due to COVID-19 restrictions. While this is understandable from a health and safety perspective, it is seen as a drawback for customers who want to ensure that the wig looks right before making a purchase.
In conclusion, Angie's Beauty Supply (AUSTELL) has several strengths, including a wide selection of products, friendly employees, and a convenient store layout. However, there are also notable weaknesses, such as potential racial profiling, inconsistencies in pricing and signage, and limited wig trying options. These weaknesses could impact the overall customer experience and need to be addressed to ensure customer satisfaction and loyalty.
Best TL Reviews
Let me start off by saying you will never have to worry about me spending one funky dollar in your establishment again,I came in last night to get hair for my sister ,I don't know what I'm getting or looking for ,so I'm on face time with her ,and who ever the old short man is, was luring over me the entire time ,acting like he was fixing products on the shelf. He did not ask me one time if I needed help like a professional would. He was to busy worrying about if I was going to steal. And the asian lady at the front was rude as well ,smile more you wouldnt be so ugly, your beauty supply store is a hand me down at best ,word of advice act like u want people to spend money in your business instead of treating people like crooks and thiefs
My mother purchased a braided wig. She couldn't try it on, due to covid-19. Wig section closed, but the rest of the store is open. Mom purchased me some lounging shoes for Christmas. Purple, my favorite color...
This place is the Walmart of beauty supplies lol ???? ???? has everything period!
Employees are friendly, I'm a regular here lol
I visited Angie's Beauty on January 29, 2022. I went to buy hair extensions. The sign posted showed 50% off. Nothing I was looking at was more than $64.99 according to the sign and was confirmed by the woman helping me. I looked at several colors before deciding. I informed the assistant, I was going to check another store since they did not have the exact color that I wanted. She walked away. Another assistant stayed behind me watching as if I was going to jump behind the counter steal the extensions. I was calculating the total cost of three packages according to the sign to compare at the other store. I returned and informed the woman who helped me, I wanted the three packages. She retrieved them and motioned me to the counter. She called over another woman. They started speaking in a foreign language for about five minutes. The woman who helped me left and returned. Suddenly, the extension packages she rang up were $84.99 a package. I said what happened to $64.99? She produced a different sign other than what was originally posted. She said no sign say that. Come let me show you. That sign was changed too. IF YOU GO TO THIS STORE TAKE PICTURES OF THE POSTED SIGNS BEFORE GOING TO THE REGISTER. They overchared me by $60.00 but they lost the hundreds I would have spent on return visits.
It's a bit ridiculous they still dont let you try on wigs due to "covid"????.
Trying on wigs is not how you get covid. If i'm spending $100-200 on a wig that cant be returned i want to make sure it looks right first.
I would like to see a wider selection of HD lace wigs.
But overall they are friendlier than the shop down the street. And it's nice they have a loyalty program.
I was referred here due to them having the largest supply in my area. Fortunately I was assisted by the owner who was VERY hospitable but, thennnn at checkout I thought of some items that I needed for a 90's party and saw the TRUE colors of the staff to the point that the owner said O ur 1st time her = here. I may never return but the owner got the stars
I just adore this place. I told the
Ahjushi and Agasshi there I missed them during the brief close due to covid. They are always pleasant and ready to help find Anything on the floor or in the back and of course for me personally I appreciate their patience and willingness to indulge me whenever I speak hanguel to them. As for the contents of the store, it's pretty big and convenient, it can easily be your go to, one stop shop for hair products, hair accessories, braids and quick makeup stop. I haven't viewed their wigs in detail or purchased but they have an entire section with Assistants dedicated to it so I believe they should have a bit of what you may want. Either way it's definitely worth a stop and lookey loo, so if you're in the area please check them out ????
Fantastic body stuff get the mango shae butter!!!! Make ya man droooooool
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Angie's Beauty Supply (AUSTELL) Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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