Quick Facts About Envi Nails
Envi Nails has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the nail salon. In this analysis, we will examine these comments to provide a comprehensive understanding of Envi Nails' strengths and weaknesses.
Starting with the strengths, one recurring theme in the comments is the quality of the nail services provided by Envi Nails. Multiple customers have expressed their satisfaction with the quality of the nails they received, whether it be acrylics, dip powder, or gel polish. The salon is praised for delivering the best quality nails and even helping to keep their natural nails healthy and strong. This indicates that Envi Nails has skilled technicians who are capable of providing excellent nail services.
Another strength highlighted by the comments is the friendly customer service. Customers have mentioned the friendly attitudes of the staff members, specifically noting that they were nice, took their time, and did a great job. This positive customer service experience contributes to the overall satisfaction and loyalty of customers.
Additionally, the salon is commended for its cleanliness. Customers appreciate the clean environment in which they receive their nail services. Maintaining cleanliness is essential for both the health and safety of customers, and it is reassuring to see positive feedback in this aspect.
Envi Nails also offers a variety of options for customers. One customer praises the ability to choose a color for their French tip in solar nails, rather than being limited to the plain white. This indicates that the salon provides a range of choices and customization options, catering to individual preferences.
Moving on to the weaknesses highlighted in the comments, one common issue is dissatisfaction with the final result of the nails. Some customers mention that they did not like the outcome of their nails, and in some cases, the workers tried to persuade them that the nails looked good. This indicates a lack of attention to detail and failure to meet customer expectations. As a result, customers may feel unsatisfied with the service they received.
Another weakness mentioned by customers is related to pricing and additional charges. One customer expressed disappointment when they were charged an additional $35 for a gel polish to cover up flaws in the initial service. Another customer mentioned being charged $75 when they were initially quoted $60. This suggests a lack of transparency and consistency in pricing, leading to customer dissatisfaction.
Customer service is also identified as a weakness in some comments. Unhappy customers accuse the salon of providing terrible service and being rude when they expressed their dissatisfaction with their nails. This negative customer service experience detracts from the overall reputation of Envi Nails and may discourage potential customers from visiting.
In summary, Envi Nails has several strengths and weaknesses. The strengths include the high quality of nail services, friendly customer service, cleanliness, and offering a variety of options. On the other hand, the weaknesses include customer dissatisfaction with the final result of the nails, transparency and consistency issues with pricing, and negative customer service experiences. As a business, Envi Nails should focus on addressing these weaknesses to improve customer satisfaction and loyalty.
Best TL Reviews
I absolutely LOVE this nail salon! No matter what I have asked for I have gotten the best quality. They are very friendly, clean, and they do the best nails in my opinion locally. Here are a few pictures of different things I have gotten the last 6 months. I have gone from acrylics to now dip powder. They have kept my nails super strong and healthy. The dark blue/black is recent and are now my natural nails. Have appreciated them keeping my nails so healthy❤
It was the first time I went here yesterday and I had to make an appointment but they were able to get me in when I needed to get in. The guy who did my nails was very nice and took his time and did a great job! I also love that I can choose a color for my French tip in the solar nails and not just have to get the plain white. I’m highly satisfied! And love my nails! Thank you again
My family and I went to get our nails and toes done for my wedding and spent $400 before tip. I did not like my nails and the workers tried to convince me that they looked good. They were also closing so I didn’t push the issue. I went first thing the next morning and I had them do a gel polish to cover the fact that you could see my nail under the clear acrylic and they charged me another $35. Moral of the story is if you don’t like your nails don’t leave without them fixing them or they will charge you again. Photo is a picture of my nails before I went back.
This nail salon is terrible. The man that did my nails told me it would only be $60 and then they then proceeded to charge me $75 not to mention when I got out to my car there was nail polish all over my fingers and in the creases by my cuticles, not to mention I basically did my nails by myself because he put the diamonds on so terrible like he’s never done nails before in his life. Then everybody else in the nail salon could tell I was unhappy with my nails, and still proceeded to make me pay $75 for nails this man messed up on . Terrible service not worth spending any money here!!
Never get your nails done at this place!! My nails were terrible and when I expressed to them that they were bad and I didn’t like them they were rude and then proceeded to make me pay $75 when the nails were thick and lumpy and nail polish all over my fingers no to mention all the times they cut my fingers!!! Worst place ever with terrible customer service
I've been going here for the last three months and they do a fabulous job! The prices are good and everyone is friendly! Check them out.
The deluxe pedicure was wonderful! It was exactly the experience my friend and I were looking for. Deluxe massage chairs, leg massage, scrubbing... We both feel so relaxed with baby soft feet!
Lin is absolutely incredible! She gets the shape of my acrylic set perfect every time and the nails hold up very well, especially considering my job is VERY rough on them. I can't help but smile when I look at my nails, they're just so pretty!
Place Pictures
Envi Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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