Quick Facts About T&T Nails
Strengths:
1. Quick service: One commenter mentioned that the service at T&T Nails was quick, indicating that they value efficiency and prioritize getting their customers in and out in a timely manner.
2. Personalized service: Another commenter mentioned having a great relationship with their nail technician at T&T Nails. They appreciated that the technician knew their preferences and provided a tailored experience. This suggests that the salon values building strong customer relationships and strives to provide personalized and attentive service.
3. Skillful technician: One reviewer praised the technician, specifically mentioning that they did an excellent job and took good care of their feet. This indicates that there are skilled and capable technicians working at T&T Nails, who prioritize providing high-quality services.
Weaknesses:
1. Rude and unprofessional behavior: Multiple reviewers mentioned experiencing rude and unprofessional behavior from the staff at T&T Nails. From speaking in another language and making customers feel uncomfortable to denying service and taking photos of customers' vehicles, these instances indicate a lack of professionalism and genuine customer care.
2. Inconsistent quality: One reviewer mentioned that their nails were made too thin, causing pain when the technician added the glue and oil. This suggests that there may be inconsistencies in the quality of services provided at T&T Nails, with some technicians not maintaining the same level of skill and attention to detail.
3. Poor customer service: Another reviewer mentioned experiencing poor customer service when trying to address issues with their nails. They mentioned being ignored when trying to contact the salon and receiving unsatisfactory responses when finally speaking to a manager. This lack of responsiveness and unhelpful attitude demonstrates a significant weakness in their customer service standards.
4. Sanitary concerns: A commenter mentioned that the salon was filthy, with old and broken chairs, sticky surfaces, and full trash cans. This highlights a lack of cleanliness and attention to hygiene at T&T Nails, which can be a major turn-off for customers and contribute to an overall negative experience.
Conclusion:
T&T Nails has some strengths, such as quick service and the ability to build relationships with customers. However, the salon suffers from several weaknesses, including rude and unprofessional behavior from staff, inconsistencies in service quality, poor customer service, and unsatisfactory cleanliness standards. These weaknesses can lead to negative experiences for customers and may discourage them from returning or recommending the salon to others. T&T Nails should address these weaknesses to improve their overall reputation and provide a better experience for their customers.
Best TL Reviews
Extremely rude, the employee was speaking her language making one feel extremely uncomfortable. She was upset because I wanted my nails on straight and asked her to fix it. Also she did the acrylic so high up that it seems as if I need a refill the next day. I messaged the employee (9) the next day various times and she did not answer the phone. Poor customer service, I called and spoke to Lily a (manager) and she was trying to say that nails grow fast and to let her see them and that the same person will have to do them. Extremely unprofessional place! I don’t advice anyone to go…
Today I went here with my little sister and her group of friends. We were treated with no respect by the employee working on eyebrows. She messed up my sister eyebrows and denied us service to fix it by stonewalling our critique’s. We spent 10 minutes just trying to get her to fix it but she showed no compassion and just wanted her money for a terrible job. Another employee came to tell us “never come back here again” and took a picture of my car tag. I’ve never experienced such a prejudice environment in my life.
HORRIBLE!
$90 for a soak off, gel Mani & Pedi.
He did not soak the acrylic off my fingers, he peeled it off (I could've done that at home) but charged me for soak off. He didn't give me a manicure, only polished them. The pedicure, he only soaked my feet for a couple of minutes then scrubbed and polished. On top of that when I checked my account I noticed he had given himself a tip.
I WILL NEVER GO TO THIS SHOP AGAIN.
This was the worst! He made my nails too thin and made it hurt so bad when he add the glue and the nail and the oil. After my nail was so sensitive with anything touching it when I took off the acrylics I advise not going there
Filthy place! Chairs are old & broke, uncomfortable. I called ahead to make reservations for 3 pedicures, together. They didn’t take my name which should’ve been my first cue. We couldn’t sit together because they didn’t have 3 chairs in a row in operating condition. I should’ve walked out, it’s that horrible of a place. Chairs were sticky, trash cans were full, these people take zero pride in the work place. First time I’ve refused to upgrade to a deluxe or add a manicure. Just couldn’t wait for it to be over. I couldn’t enjoy the pedicure at all, girl did a decent job, nothing good particularly but the polish job is fine. I won’t go back & I certainly would never recommend this place!
It's a cool spot to get your nails or feet done. The service was quick, the guy did sn excellent job and took care of my feet. A will definitely go back. But it does get very packed.
My daughter and I get our nails done every month here. We have a great relationship with our tech. He knows what we like and we are in and out of there in less than an hour. We love him and will not get our nails done anywhere else.
My daughter said no one does her nails as good as he does.
Tnt nails are good .Especially Lily.She is amazing at taking care of her customers
Place Pictures
T&T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:30 PM |
How to go there
Location
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