Quick Facts About Hot Nails
Hot Nails place, based on the comments, seems to have several strengths and weaknesses. In terms of strengths, one recurring theme is the quality of service provided by certain nail technicians. Johnny, for example, is praised for his ability to understand and deliver on specific preferences, which suggests a high level of skill and attention to detail. Rose, another technician, is commended for her fantastic work, helpful suggestions, and engaging conversation. Laurie is also highlighted as being the best and consistently delivering great results. These positive comments indicate that the salon has skilled nail technicians who can create satisfactory nail designs and provide an enjoyable experience for customers.
Prompt service is another strength mentioned in the comments. One customer describes the salon as having "legendary service" with quick and efficient care. This suggests that the staff at Hot Nails place work diligently to ensure that customers are attended to promptly, which is an important aspect of customer satisfaction.
Additionally, the salon has managed to build a loyal customer base over the years since 2006. This loyalty is a testament to the salon's ability to retain customers and provide consistent service, even after moving out of the area. It indicates that Hot Nails place has created a positive reputation among its customers, leading to their continued patronage.
On the other hand, there are also weaknesses mentioned in the comments. One customer points out that the nail technician they had for their pedicure seemed uninterested and provided subpar service. This indicates that there may be inconsistencies in the quality of service depending on the specific technician assigned to a customer, which can lead to an inconsistent experience for clients.
Another customer expresses dissatisfaction with their appointment experience. They mention that the nail technician rushed through the service, resulting in potentially damaging filing, and then left them waiting for a pedicure that never happened. The customer felt their time was not respected and experienced unprofessional attitudes from the salon employees. This highlights a significant weakness in customer care and overall management at Hot Nails place. If these instances of poor service and disregard for customers' time are common, it can damage the salon's reputation and lead to negative word-of-mouth.
Price is also mentioned as a concern. A customer mentions that prices have increased for a fill, which they express sadness about. While this may not be a significant issue for some customers, others may be discouraged by rising prices. This could potentially impact customer retention and acquisition.
In summary, Hot Nails place has strengths in terms of skilled nail technicians who can deliver exceptional results and prompt service. The salon's ability to maintain customer loyalty is also commendable. However, weaknesses exist in terms of inconsistent service quality, unprofessional attitudes towards customers, and potentially increasing prices. It is essential for the salon to address these weaknesses to ensure customer satisfaction and maintain a positive reputation in the long run.
Best TL Reviews
I’ve been coming here since I moved to vegas and now that Johnny has joined the staff I will definitely keep coming back. I am very particular and love my long nails and Johnny knows exactly what I like and makes my nails look awesome! Ask for Johnny you will be very pleased!
Great service, Rose did my nails and she did fantastic, she has awesome suggestions and you can tell she really cares. She is very patient and helpful, she also carries a conversation with you and I like that. The only problem I had was at the beginning when I walked in, they have me write my name on a list, but when they call in people they don't look at the order list, other than that service is great and Rose is fabulous!!! I would definitely recommend it!!
The nail tech seemed uninterested in doing my pedicure. She barely filed and buffed my toenails. She gave me a menu to choose which service I wanted that listed higher prices than the regular menu. And the paint job was horrible. Don't waste your time.
I really love this place.. Laurie is the best!. My nails always great.
Went to them for just eyebrow waxing for a little over 6 months, so I then decided to get my nails done for my birthday month. After returning two weeks later with a scheduled appointment the nail tech was filing my nails too hard because she was rushing but then she does my fill in and takes her appointment and sends me to the pedicure chair for almost two hours. They kept taking other people and so I asked to pay for the fill and left without my nails being finished or pedicure that I was scheduled for. Very unfair treatment and disregard for my time. I also was told the previous nail tech was scared to do my nails but that wasn't it she wasn't polishing my nails all way on the sides so I asked her to do it again until there was no nail showing just the color which is what I feel is presentable. I don't have an issue with you not wanting to do my nails just wasting time sitting there was unprofessional. I would not recommend at all because the attitudes were all over the place and was very uncomfortable.
LOYAL customer since 2006 when I was in high school and even after years of moving out of Henderson then returning, this shop still takes the trophy!
Love this place! Prices like everything else increased for a fill by $10 sad about that, but good service and friendly.
I will always love this place. The service and how quick they take care of you is legendary service. Plus the young lady that keep eyebrows fierce is great. I can't and won't go anywhere else.
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Hot Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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