Jessee Salon Group

+1 517-263-6699

147 Toledo St, Adrian, MI 49221 United States of America

Open Today: -

Quick Facts About Jessee Salon Group

Jessee Salon Group has both strengths and weaknesses based on the comments provided.

One of the strengths of Jessee Salon Group is the professional atmosphere and talented staff. Commenters have consistently praised the atmosphere of the salon, describing it as professional and calming. This creates a positive experience for customers and contributes to their overall satisfaction. Additionally, the commenters mention the compassionate and wonderful nature of the staff, highlighting their ability to create a welcoming and comfortable environment for customers. This is important for establishing trust and building long-term relationships with clients.

Another strength of Jessee Salon Group is their ability to cater to specific hair needs. One commenter mentions their hairdresser, Tina Peacock, who specializes in cutting naturally curly hair. This shows that the salon has experienced and skilled professionals who can meet the specific requirements of different hair types. This specialization can attract customers with specific hair needs and provide them with quality service.

Additionally, the spacious and well-ventilated salon space is mentioned as a positive aspect by a commenter with asthma and allergies. This shows that Jessee Salon Group takes into consideration the comfort and well-being of their clients. Providing a comfortable environment is crucial for ensuring customer satisfaction and creating a pleasant experience.

In terms of weaknesses, the behavior of the owner towards potential customers stands out. Two commenters mention incidents where the owner was rude and aggressive. In one instance, the owner shouted and pointed fingers at a customer in a confrontational manner. In another incident, the owner physically confronted a person in the parking lot. These behaviors reflect poorly on the salon and can deter potential customers from visiting or recommending the salon to others. A negative interaction with the owner can greatly impact the reputation of the salon and its overall customer experience.

Another weakness highlighted in the comments is the difficulty in making appointments and contacting the salon. One commenter mentions the repeated inability to reach someone over the phone and the disappointment of missing an appointment due to lack of acknowledgment. This lack of accessibility and communication can lead to frustration and inconvenience for customers. It is essential for a business to be easily reachable and responsive to customer inquiries to provide a satisfactory experience.

Additionally, there is a comment about a stylist named Patrick consistently canceling appointments and showing up late. This reflects negatively on the salon's reliability and professionalism. Customers rely on the punctuality and commitment of their stylists, and repeated cancellations and delays can be highly frustrating and disappointing.

Overall, Jessee Salon Group has strengths in terms of their professional atmosphere, talented staff, ability to meet specific hair needs, and comfortable salon space. However, there are weaknesses in terms of the behavior of the owner, difficulty in making appointments, and reliability issues with some stylists. Addressing these weaknesses can help improve the overall customer experience and reputation of the salon.

Best TL Reviews

Absolutely incredible experience here! Very professional atmosphere and extremely talented and compassionate souls.

Was in the area, needed a haircut and thought maybe I'd check it out and stop at the farmer's market since it was that day. (I didn't realize the Salon is by appt only, which I now see having googled them.) I was met by what I presume was the owner in the parking lot. She approached me and waved her finger in my face, pointing at me and then back to my car over and over to presumably tell me to get back in my car, all while yelling on her phone about getting everyone towed. I got back in my car and left. I would never go to them after the attitude I got and viciousness that I heard. (They had easily a dozen open parking spots that weren't parked in; I understand a business needing to keep their lot free, but treating potential customers rudely isn't the way to do it for me.)

[UPDATE] Just found out just after we left, another person who was there for farmer's market too offered to move their car. She told them not to bother, but after the person said they would remember to park elsewhere next time, she chased them through the lot yelling insults and she jabbed them in the shoulder. Police were called and the person could've pressed charges. What in the world?

I've followed my hairdresser Tina Peacock for 20 years. She's worked at a few different places. She know's how to cut naturally curly hair and is such a wonderful lady. The group she works with are fantastic also. The salon is very large and well ventilated. That's important to me since I have asthma and allergies. They have a nice chair and leather couch if your waiting also. I find their prices very reasonable and would highly recommend them.

Owner came out screaming at people who were at the farmers market next door for using their empty parking lot and shoved a woman. Would never recommend someone to go here after watching her do that

I love the people here and my hair stylist Emmy is the cream of the crop!! Great people, wonderful and calming atmosphere. I always feel relaxed as soon as I enter the front door!!! Ty Jesse's salon for always making me feel comfortable and welcome!!????????????????????????????????

Patrick my stylist canceled on me two weeks in a row and then today he showed up two hours late and was 2nd guessing me on what I wanted to die my hair and then tells me he doesn’t have time to dye my hair which is what my appointment was for and he cut way to much off and I can barely put it in a bun now.

Does anyone know when they close? I’ve tried multiple times during the day to make an appointment and always get their answering machine. It’s a bit annoying how I can’t seem to get ahold of anyone. First time I went it was great, and they were very nice but the second time was disappointing. I had an appointment and I arrived but no one noticed I was there and my appointment time passed and then about 30 minutes of patiently waiting they said I missed my appointment. I was pretty upset since it’s a 20 minute drive for me to get there from my house. I wish someone over there knew how to answer their phones. I only give two star for my first experience otherwise I would give 0.

Pam is the best nail technician in Adrian.My nails look like they are my own. She's a super nice lady.