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JC Nails and Spa

+1 502-896-0931
4155 Shelbyville Rd, Louisville, KY 40207 United States of America
Open Today: Closed

Quick Facts About JC Nails and Spa

JC Nails and Spa has received a mix of positive and negative comments, which can help shed light on its strengths and weaknesses. Based on the comments provided, some strengths and weaknesses of JC Nails and Spa are as follows:
Strengths:
1. Professional and knowledgeable staff: Multiple customers mentioned that the technicians at JC Nails and Spa were professional and knew what they were doing. This indicates that the staff is skilled and competent in providing nail services.
2. Positive customer experience: Many customers mentioned that they had a great experience at JC Nails and Spa. This suggests that the salon offers a welcoming and comfortable environment for customers, which contributes to a positive overall experience.
3. Excellent customer service: Several customers expressed their gratitude for the level of service they received. One customer mentioned that the staff took her and her children at the same time, indicating that the salon is accommodating to families. Another customer praised a specific nail technician, highlighting the staff's ability to listen to customers' needs and preferences.
4. Competitive pricing: Customers noted that the prices at JC Nails and Spa were reasonable. This could be seen as a strength, as it attracts customers who are looking for good service at affordable prices.
5. Prompt service: One customer mentioned that she was seen immediately upon arrival, even as a walk-in customer on a busy day. This highlights the salon's efficiency and ability to accommodate customers in a timely manner.
Weaknesses:
1. Inconsistent quality: One customer mentioned that her nails came out lumpy and not aesthetically pleasing. Another customer shared a similar experience, stating that her nails started lifting just two days after the application. These comments suggest that the quality of nail services at JC Nails and Spa may be inconsistent.
2. Rude staff: A customer reported encountering a staff member who was rough and rude, failing to listen to her requests. Additionally, another customer mentioned that the lady who fixed her nails was unhappy and made derogatory comments about the customer's preferences. Such behavior reflects poorly on the salon's professionalism and customer service.
3. Lack of additional services: One customer expressed disappointment that JC Nails and Spa did not offer certain extra treatments, such as the lotion/hot towel treatment for feet. This suggests that the salon may be lacking in terms of offering a comprehensive range of services compared to other nail salons.
4. Lack of attention to detail: One customer mentioned that her nails were done poorly, with an uneven application and a feeling of vibrations during the process. This indicates that the salon may lack attention to detail, resulting in subpar nail treatments.
In conclusion, JC Nails and Spa has strengths such as a knowledgeable and professional staff, positive customer experiences, good customer service, competitive pricing, and prompt service. However, the salon also has weaknesses, including inconsistent quality, rude staff, a lack of additional services, and a lack of attention to detail. It is important for potential customers to consider these aspects when deciding whether to visit JC Nails and Spa.


Best TL Reviews

I had a very great experience at JC Nails. I skimmed reviews for places in my area before I chose JC Nails and felt it my duty to leave one for my expirience. The lady took me back right away and definitely knew what she was doing. Very professional and kind and I love my nails. It definitely boost my confidence. I never got my nail techs name but I think another customer she had after me said her name was Sabrina. Thank you so much! I definitely will be back!
I’ve have had issues with other salons in the past so I decided to give this one a chance. I had previously gotten my nails done a few days ago from a different salon and they were atrocious. Holly was able to fix them and I absolutely fell in love with what she had done. I have officially found my new go to salon. Thank you so much!!
We walk-in and they took us ALL at the same time ‼️ Thank you for ur service my kids and I enjoyed our day I walk out paying $200 with tips including, Thank you, they really needed it????
My gel pedi was $50. She did a really great job. I also got a full set for $50. I plan on returning.
Sabrina is the best nail technician. She has a big heart and listens to her customers. I have been with her for over 20 years and wouldn’t go anywhere else. Would highly recommend.
Horrible service ! Lady at the far right from the front desk , all the way at the end was rough , and very rude didn’t listen to anything I asked her . She skipped soooo many steps ! And lastly they are very lumpy and it’s not cute at all ! Don’t go here !!! How could she think this is okay when Christmas is in a couple of days
Great price and good service. I came in as a walk in on a Saturday morning and they got me right in. My toes feel and look fabulous! I just wish they did the lotion/hot towel treatment that other nail salons do that make your feet extra smooth and moisturized.
Worst nail experience of my life. First I went in on Saturday and had them done. The man's hand that did them was so shaky I knew they weren't going to look right. It felt like my hand was vibrating the whole time. The man did a terrible job. It was like he just slapped acrylic gel on and called it a day. Flash to 2 days later and two of my nails came off from lifting and two more started to lift. So I went back considering I spent 50 dollars plus tip on these. The lady that fixed them was so rude. You could tell she wasn't happy about having to fix them. She asked me if I knew how to do nails. She told me maybe I should learn to do my own nails since I'm "picky". Wow!!! I think anyone would be upset if two nails came off after 2 days!! She supposedly fixed them but they still don't look great. They not only don't know how to do nails here but they're very rude. Stay away from this place. Waste of time & money!

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JC Nails and Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 05:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 05:00 PM
Sunday Closed

How to go there

Location