Quick Facts About Citi Hair
Citi Hair place is a salon with both positive and negative feedback from customers. It is important to analyze the strengths and weaknesses based on the comments given.
Strengths:
1. Comfortable Atmosphere: One customer mentioned feeling comfortable in the salon. This suggests that Citi Hair place has a welcoming and cozy environment, which can make the customers feel relaxed during their visit.
2. Skillful Stylists: Several comments praised the hairstylists, specifically Niki and Danny, for their amazing job. This indicates that there are skilled professionals in the salon who are capable of delivering excellent results.
3. Affordable Pricing: A customer mentioned that Citi Hair place is not expensive, suggesting that the salon offers reasonable prices for their services. This can be an attractive aspect for customers looking for quality services at affordable rates.
4. Long-Term Customers: One comment states that the customer has been going to Citi Hair place for 17 years. This indicates that the salon has managed to retain customers over an extended period, which suggests customer satisfaction and loyalty.
5. Good Reviews: Another comment mentions reading good reviews about Citi Hair place, which influenced the decision to visit the salon. Positive reviews reflect the salon's reputation and can attract potential customers.
Weaknesses:
1. Poor Customer Service: A customer had a negative experience with one of the staff members. The comment mentions being treated badly, ignored, and hung up on twice. This suggests a lack of professionalism and inadequate customer service skills.
2. Inconsistent Service: A customer mentions a negative experience with a different stylist other than the usual one they used to prefer. This indicates that there might be inconsistency in the quality of service provided by different stylists in the salon.
3. Lack of Attention to Customer Requests: One customer complained that the stylist did not pay attention when they showed a picture and refused to fulfill their request for their son's haircut. This suggests a lack of attentiveness and flexibility in meeting customer expectations.
4. Limited Availability: A comment suggests that the salon may be busy, which can result in longer waiting times. While this might indicate popularity, it can also be a drawback for customers who prefer quick appointments or who are in a hurry.
5. Negative Attitude: One customer criticized the main guy's attitude, stating that he had a bitter and belligerent behavior. This reflects a negative work environment and can leave customers feeling dissatisfied and discouraged from returning.
In conclusion, Citi Hair place has strengths such as a comfortable atmosphere, skillful stylists, affordability, long-term customers, and good reviews. However, it also has weaknesses, including poor customer service, inconsistent service quality, lack of attention to customer requests, limited availability, and a negative attitude from one staff member. These strengths and weaknesses should be considered by potential customers when deciding whether to visit Citi Hair place.
Best TL Reviews
I got my hair highlighted. It was so nice in there I felt so comfortable. Niki always does such an amazing job :) they are such kind people. Also not expensive!
I am new to the area and was looking for a place to get a haircut for my son ( 08/05/22). I read the reviews and thought this would be a good place. To begin with they hung up on me twice, however I went because the comments on google were very good. Since I entered the place, the man treated me very badly saying that he could not do anything for me, he did not pay attention when I spoke to him,. He was ignoring me. I showed him a picture of what I wanted for my son but he didn't even bother to look at the picture. He just said that he couldn't do it. people do not go to this place!
Been going there for 17 years. Danny is the best and the price is very fair. They are busy because they are good. If you just moved to Buford maybe just wait your turn. Make an appointment and don’t be rude when they are busy or maybe move back to where you came from and get your haircut from where you got it before.
Just got my hair cut by Niki she was so nice and did a great job on my hair best hair cut I’ve had in a long time. Thank you Niki
Haven't had my hair done in while since we moved up here. I've read so many great reviews about Danny and Nikki so I thought I'd give it a try. Boy was I not disappointed. This is an Amazing place. Nikki did such a great job with my highlights. I really give her props doing my full head of highlights and still managing to do other hair cuts while my bleach set. Definitely found a new spot. Love this place and love the work Nikki did to my hair
i used to do my haircuts here for years i went there this sunday to cut my hair layers and there was a bald guy there did my haircut so bad it looks like a child played with my hair he didnt even know how to section the hair and hold the scissors. very bad service! .. it will be my last time going there ????????????????
I never write reviews but the way this man handled me & all my problems so effortlessly, I wish I could rate more than 5 stars. I didn’t get his name unfortunately, but he was the only male working, kindly assuming he may have been the manager. He took his time with every little step & every little piece of my hair. I have long & very thick hair, so It took almost 3 hours to dye & cut & he did not even care! He made sure I was comfortable the entire time, he even ITCHED my head for me when I told him the bleach began to itch!!! ???? he greeted every customer that walked in the door but never lost focus, even managed to do another great cut while I was under the dryer. So so sweet & patient. I couldn’t be happier with my new hair & the time I spent in this salon.
The main guy who works here has a horrible attitude. He cut my hair before and didn't do a good job or follow directions. The guy I normally used was "T" who did a great job but unfortunately doesn't work here anymore. When I called to ask where he went the bitter guy got belligerent. Don't give your business to him. He doesn't deserve it.
Citi Hair Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places