Quick Facts About Garcia's Fade Barbershop
Garcia's Fade Barbershop is a popular establishment that has received both positive and negative feedback. In order to thoroughly evaluate the strengths and weaknesses of the barbershop, let's analyze the comments provided.
Starting with the positive comments, it is clear that many customers have had exceptional experiences at Garcia's Fade Barbershop. The customers praised the service and professionalism of the barbers. One customer even mentioned that they would not take their children anywhere else for a haircut due to the excellent treatment they receive. This indicates that the barbershop is successful in creating a welcoming and family-friendly environment. Additionally, a customer praised the SMP (Scalp Micropigmentation) treatment they received, stating that it exceeded their expectations. This implies that the barbershop offers a wide range of services, including specialized treatments, and executes them to a high standard. The positive comments also highlight the skill of Susana, the owner, indicating that she is regarded as exceptional by multiple customers.
However, the negative comments point out several weaknesses of Garcia's Fade Barbershop. One customer expressed disappointment when their appointment was canceled without prior notification. This demonstrates a lack of communication and professionalism on the part of the barbershop. Furthermore, the customer mentioned that they were told to find another shop when they asked if someone else could cut their hair. This indicates a lack of willingness to accommodate or resolve an issue, which is not ideal for customer service. Another negative comment reveals that there are cosmetologists instead of licensed barbers working at the establishment. This raises concerns about the qualifications and expertise of the staff, as customers may expect barbershop services from licensed professionals.
It is important to mention that the negative comments provide conflicting information. One customer claims that the barbershop canceled their appointment and failed to notify them, while another customer says they received a text message canceling their appointment. This inconsistency suggests that there may be a problem with communication within the barbershop, leading to confusion and potential mismanagement.
In terms of ambiance and hygiene, there are positive remarks about the shop being clean and friendly. A customer praised the cleanliness of the shop and the friendly atmosphere they encountered. This indicates that Garcia's Fade Barbershop pays attention to maintaining a pleasant and clean environment for their customers. Another customer mentioned receiving a hot towel treatment and head shave, which suggests that the barbershop provides additional services to enhance the customer experience.
Considering these comments collectively, the strengths of Garcia's Fade Barbershop include excellent service, professionalism, and specialized treatments, particularly from Susana, the owner. The establishment also maintains a clean and friendly atmosphere, which contributes to a positive customer experience. On the other hand, the weaknesses include poor communication, a lack of willingness to accommodate, potential staffing issues regarding unlicensed professionals, and inconsistencies in canceling appointments.
In conclusion, while Garcia's Fade Barbershop has received praise for its service and professionalism, there are also concerns regarding communication, staff qualifications, and appointment management. To address these weaknesses and improve overall customer satisfaction, the barbershop should focus on enhancing communication protocols, ensuring that all staff members are properly licensed and displaying their licenses, and providing consistent and reliable appointment notifications. By addressing these areas of improvement, Garcia's Fade Barbershop can continue to build on their strengths and provide exceptional services to their customers.
Best TL Reviews
For all those who are leaving negative comments about this barbershop, I'm sorry guys but you have a problem. All the people who have left good comments (which is the only thing that can be left, because the service and everything else is EXCELLENT) cannot be wrong. Since that barbershop opened, I have been taking my children there and I WOULD NOT TAKE THEM ANYWHERE ELSE IN NAPPES for their haircut, because of the service and professionalism with which they are treated at Garcia's Fade Barbershop. Highly recommend Garcia's Fade Barbershop!!!! *** Susana… you and your team, are the BEST IN TOWN!!!!***
I made an appointment with Susanna (owner) and when I walked into the shop 3 minutes early for my appointment with Barber sitting in a chair looking at her instagram says “oh didn’t you get the message canceling your appointment?” I said no…checking my messages I see that the message me 5 minutes prior to my scheduled appointment.
Very poor service and unprofessional. When I asked the available barber if he was going to take care of my cut he said “no” I say “I guess I need to find another shop.” He said “ ya I guess so”
By the way these are all “cosmetologists”and not really “barbers”
Susana did my SMP treatment and it turned out amazing better than what i was expecting . I am very pleased with the results. I highly recommend her!
Great Service.. Susana is amazing and professional… Best skin fade and shave ever had… Highly recommend
The owner of this shop (Susanna) cancelled my appointment without notifying my until I walked into the shop. Another “Cosmetologist “ said “Oh ya we texted you a few minutes ago to cancel” I said “well can you cut my hair since you are not doing anything?” He said “no go to another shop”
This was my second time to this shop and I will not go back.
These are 2 cosmetologists working here plus another guy who doesn’t have any license displayed at all.
There are not any “Barbers” working at this place. I will be making a report of the unlicensed guy.
This is the best place you can go for a great hair cut. I chosed Susana and she was fantastic! Best hair cut I have had since I have been here in Naples, Fl and I have been here 2 years now. This will be my go to place for a hair cut from now on. Thank you Susana.
was there yesterday and very friendly and nice clean shop to get cut jorgito did a very nice clean mohawk fade for me and yes go get fresh fade you be happy you did if I would give more then 5 stars I would ill go back soon to get cut
If I could give extra stars for this business I would! My son and I went in (hair cut for my son and a head shave / beard trim for myself) and it was an awesome experience…so thorough, so professional and will be back every time we are back in Naples! The hot towel treatment and the head shave were amazing!
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Garcia's Fade Barbershop Info
Amenities
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:30 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
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