Regal Nails, Salon & Spa

+1 518-633-1513

311 Rte 9W, Glenmont, NY 12077 United States of America

Open Today: -

Quick Facts About Regal Nails, Salon & Spa

Regal Nails, Salon & Spa place has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one customer mentioned that they had a wonderful time and found everyone at the salon to be friendly and nice. This indicates that the salon has a positive and welcoming atmosphere, which can contribute to a pleasant experience for customers. Additionally, another customer praised the quality of the pedicure and acrylic nails they received, stating that they were satisfied with the work done by the staff. This suggests that the salon has skilled technicians who can provide high-quality services. The customer also mentioned that another client admired their nails and requested a similar design, indicating that the salon has the ability to create impressive and appealing nail art.

Another strength mentioned by a customer is the talent and attention to detail of a specific nail technician named Ari. This suggests that the salon has skilled and talented staff who can provide excellent service and unique designs. Having talented technicians who are able to create art can be a major strength for the salon, attracting customers who value creativity and individualized designs.

Moving on to the weaknesses mentioned, one major weakness is the lack of organization and professionalism. A customer mentioned that they made an appointment for multiple services but were not accommodated at the same time. Additionally, the customer found the staff to be rude and unhelpful when confronted about the issue. This indicates a lack of customer service skills and a failure in meeting customer expectations. Another customer mentioned that they received a poor quality fill and expressed dissatisfaction with their overall experience. This suggests that the salon may have inconsistent quality in their services, resulting in some customers receiving subpar treatments.

Another weakness highlighted by a customer is the limited number of experienced technicians at the salon. The customer stated that only three people do nails well, and everyone else lacks experience. This indicates a potential inconsistency in the quality of service provided, as customers may not always have access to the most skilled technicians. Additionally, the customer mentioned that the salon selectively chooses who they will serve, based on their own preferences, which can be seen as unprofessional and unfair to customers.

Another weakness mentioned is the aggressive and unprofessional behavior of the staff. One customer reported experiencing rough treatment, pain, and rude behavior by the technician assigned to them. The customer also mentioned that another staff member was condescending and disrespectful. Such behavior can create a negative and unwelcoming environment for customers, leading to dissatisfaction and a desire to seek services elsewhere.

Finally, one customer mentioned a negative experience with the eyelash services, stating that the technicians did not communicate properly and did not provide satisfactory results. This indicates a potential lack of professionalism and attention to detail in that particular service area.

In conclusion, Regal Nails, Salon & Spa place has strengths in terms of creating a friendly atmosphere, skilled technicians capable of providing high-quality services, and the ability to produce impressive nail art. However, there are weaknesses including a lack of organization and professionalism, inconsistent quality of service due to limited experienced technicians, and negative experiences with aggressive and unprofessional behavior from staff members. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

Made an appointment for 4 pedis and one fill. They were not able to take us at the same time and were rude about it. I had said if you couldn't accommodate all of us then why would you let me make the appointment? But since we didn't have the option to go and be seen elsewhere we stayed. I then had the worst fill I have ever had. My nail tech was rude and on her phone the whole time. Burned 8 out of 10 fingers with the drill, did not shape the nails as I had ask (and made a huge point to discuss with her before she had started the work) did not clean up the dead skin around till I asked. And the overall gel polish was applied very sloppy. Now a day later and it's already chipped.

It was a disappointment to say the least

And not cheap at that.

I would not recommend coming to this nail salon

Had a wonderful time. Everyone was so friendly and nice. The woman who did my pedicure did a fantastic job making my feet smooth. The gentleman who did my acrylic nails was amazing, sized them perfectly and never hurt me. I will definitely be going there again. ☺️????

I had a set of acrylic nails put on with an ombré design. Rhinestones added to the ring fingers. They did a wonderful job. Another client saw them and asked for the same. I will be going back to get a fill in 2 weeks. Very satisfied.

I went today, Ari did my nails sooooo good!!! I love them soooo much ???????????? thanks babe!! ???????? go visit if you haven’t been!! All the staff are amazing!

Only 3 people do nails good, everyone else is not as experienced. The 3 people are the owners a husband and wife and then the wife’s sister but baby they pick and choose who to service like everybody money not good. That’s my first issue and secondly if I request to have my nails done by someone specific I deserve just that. Now I’m left with a set that’s fat and not to my liking because I was trustworthy and just let whoever do it since they’re so picky on who and who not to service. I would like my money back but I’m going to take it with a grain of salt and just never go back.

Ari is the best she is truly talented she is extremely detailed when it comes to her design and if your unique like me you will love it here she is the Picasso of nails she creates art and being a poet it’s extremely important to keep a muse her designs are suited to you personally to fit your style I will never go anywhere else ever ????????‍♀️????❤️❤️????????????

AVOID at all costs. I went in to this establishment for a new dip. I explained to the front desk that I had hit my pinky finger and my existing product was lifting and hurt bad. I told him I wanted to soak off and see if there was any damage and then decide what could be done. The lady he put me with did not speak any English, and was extremely rough and aggressive with the nail. It was hurting me.. at this point another nosy, and condescending tech came over and was extremely rude and telling me what they would not do. After telling her that I have been doing nails longer than she’s been alive. I understand what I can and can’t do and didn’t need her input. She then proceeded to tell me that they were going to soak my nails off and asked me to leave that they were not going to perform services.. of course I was extremely livid on how unprofessional this business is. I would’ve expected some compassion and understanding because my nail was hurting., however, all I got was aggressiveness and pain from this establishment. I would never recommend my worst enemy even to step foot in this aggressive establishment.. thankfully I was able to find a more compassionate, more gentle, more professional nail salon around the corner. The gentleman did a fabulous job and he fixed my nail gently.. now I have a beautiful set of nails that I would never have gotten from regal nails. DO BETTER.

Really miss behaved, unprofessional behavior and super rude and un considerate. I wasn't told that I need to keep the rest of the eyelashes even if they were coming off. Not coming back. Please don't waste energy, time and money...