So Happy Nails

+1 318-562-3553

492 Boardwalk Blvd, Bossier City, LA 71111 United States of America

Open Today: -

Quick Facts About So Happy Nails

Strengths:

1. Positive feedback: Many of the comments express satisfaction with the service provided at So Happy Nails. Customers appreciate the skill and creativity of the nail technicians, and they receive compliments on their nails. This indicates that the salon is capable of delivering high-quality services.

2. Friendly and welcoming atmosphere: Multiple customers mention being greeted warmly upon entering the salon. This suggests that the staff creates a friendly and welcoming environment for customers, which can contribute to a positive overall experience.

3. Skilled nail technicians: Customers specifically mention the skill and expertise of the nail technicians. This indicates that the salon employs experienced professionals who can deliver satisfactory results.

4. Good customer service: Several comments mention the kindness and attentiveness of the staff. In particular, one customer highlights how a technician went above and beyond to fix an ingrown toenail, showing dedication and care towards customer satisfaction.

5. English-speaking staff: One customer specifically mentions that the staff speaks English, which can be a plus for customers who prefer clear communication when explaining their preferences or discussing any concerns.

6. Professional salon: One comment refers to the salon as being very professional, indicating that the overall atmosphere and service are of high quality.

Weaknesses:

1. Limited color selection: One customer expresses dissatisfaction with the small color selection and the fading and chipping of the nail polish. This suggests that the salon might not offer a wide variety of nail polish colors or use high-quality products that can withstand daily wear.

2. Unclear hygiene practices: One customer raises concerns about the cleanliness of the tools used by the nail technician. The fact that tools were already opened when the customer arrived raises questions about whether the salon properly sanitizes their equipment between customers, potentially compromising hygiene standards.

3. Lack of attention to detail: One comment suggests that a particular nail technician rushed through the service, resulting in a subpar experience. The nails were not finished well, and the overall quality of the service was lacking. This indicates a possible inconsistency in the quality of service within the salon.

4. Lack of privacy for companions: One customer expresses disappointment that their companion was seated far away from them, preventing conversation and camaraderie during the service. This suggests that the salon might not prioritize creating a comfortable and enjoyable experience for both the customer and their companion.

5. Inappropriate sales pitch: One customer mentions feeling pressured when the nail technician suggested doing their eyebrows without permission. This indicates a lack of sensitivity to customer boundaries and preferences, potentially compromising the overall customer experience.

6. Inconsistent quality: While most comments express satisfaction, one customer mentions having a negative experience with a particular nail technician. This suggests that the quality of service might not be consistent across all staff members, which could lead to an uneven customer experience.

Best TL Reviews

First time ever going there and I told her that I wanted something Christmasy but not super Christmasy and that I had a Christmas party I had to attend. I told her she had full control over my nails and go for it. I am very pleased and get tons of compliments on my nails definitely will be going back.

Had a wonderful experience with Clarissa. She was a joy to converse with, and I am so pleased with her skill. She had my hands and nails looking amazing for my date night. Thank you! ????

I had an amazing experience! First good nail place I have been to since coming to Louisiana!!! The last place I went to gave me an ingrown toenail and the technician fixed it with a little pain but it she tried so hard not to hurt me and to fix it for me. I didn't even have to tell her it was there! I was so happy with this place and everyone's so friendly.

When first entering I got a warm welcome so I thought the experience was going to be great! I usually only go to one salon in Ruston so I don't know if what I am going to say is acceptable everywhere but where I go.

First of all.... They did not use bags in the tub for my feet. Usually I wouldn't get a pedi without one but I was in desperate need of one.

The color selection was very small and they all looked like the picture attached. The color faded quickly and the paint started to chip.

My toes are usually a little sore from the cleaning but doesn't last longer than a day. It has now been 2 weeks and my toes are still sore and have a little dry pus on a couple (I got checked by a doctor and he said it will be fine just to clean it twice daily). The tools she used were opened when I got there so I am unsure if she cleaned them. I just prayed for the best.

My husband is usually allowed to sit by me so we can chat as long as the salon is slow. They even turn the water on for him. At this salon they made him sit away from me all the way at the door. We all sat in silence.

Overall bad experience.

*Edit - When I was ready to pay she said "You need your eyebrows done". I understand she is trying to make money but it was rude. I told her I only let 1 person do my eyebrows. (You can't trust just anybody with your brows.) After the rushed experience I had there I was definitely not going to try something new by letting her do them.

Incredible, relaxing experience for my pedicure and my gel nails. Will definitely be back!

The new owner and workers are ABSOLUTELY AMAZING!!! Clarissa and Maya they give you exactly what you ask for ! They speak English and that’s a major plus ! Go check them out !!

Very professional salon did a remarkable job on my feet. Thank You ladies very much.

Had a little pamper session with my aunt when I was visiting from the UK. The lady I had doing my nails was fantastic, unfortunately the lady the did my aunts was dreadful & I think she might have been the manager. The advice she gave was completely wrong as gel covered nails do not & will not last 3 months, not in my experience anyway & I'm pretty sure it's the same on the U.S as it is in the UK. My aunts nails were not finished very well at all & were not smooth, it was like the lady was rushing to get ot done.