EM LASH STUDIO(inside Walmart)

+1 574-273-5478

Inside Walmart, 316 Indian Ridge Blvd, Mishawaka, IN 46545 United States of America

Open Today: -

Quick Facts About EM LASH STUDIO(inside Walmart)

EM LASH STUDIO, located inside Walmart, has garnered mixed reviews from customers regarding their eyebrow and eyelash services. While some customers have praised the quality of work and affordable prices, others have expressed disappointment with the longevity of their lashes and issues during the application process.

One of the strengths of EM LASH STUDIO is the positive feedback regarding Bina, the technician who performs the services. Multiple customers have commended Bina for her exceptional skills in eyebrow shaping, tinting, and threading. They have noted that she did an amazing job, leaving them looking like a new person. Bina's friendly and welcoming nature has also been appreciated by customers, making them feel comfortable throughout the process. Another strength is Bina's ability to provide helpful recommendations and explanations, ensuring that customers are satisfied with the service.

Affordability is another strength of EM LASH STUDIO. Customers have mentioned that the prices for the services provided are reasonable, making it accessible for those on a budget. The combination of quality work and affordable prices has been positively received by customers, leading to repeat visits and an increase in customer loyalty.

However, there are some weaknesses that have been pointed out by dissatisfied customers. One recurring complaint is the short duration of the eyelash extensions. Despite paying a considerable price, some customers have experienced their lashes falling off and peeling within 48 hours of application. This has left them disappointed and questioning the value for their money. The lack of long-lasting results negatively impacts the overall customer experience and raises concerns about the quality or technique used during the application process.

Additionally, some customers have mentioned discomfort during the eyelash application process. They have reported instances where their eyelashes were pinched, causing physical discomfort. The technicians' insistence on continuing despite the discomfort by repeatedly saying "one more second" has been frustrating for these customers. This indicates a lack of attention to the customer's comfort during the service.

Despite these weaknesses, it is worth noting that a majority of the comments highlight positive experiences with Bina and the overall level of service provided by EM LASH STUDIO. The positive feedback regarding Bina's expertise, friendliness, and ability to achieve desired results is a significant strength and indicates the presence of a skilled technician at the studio. Many customers, including those who travel from other cities, have expressed their satisfaction with the services provided by Bina, which further attests to her skill and customer satisfaction.

In conclusion, EM LASH STUDIO inside Walmart has received a mixture of positive and negative feedback. Bina, the technician, has been praised for her exceptional work, friendly demeanor, and ability to make customers feel comfortable. The affordability of the services offered is another strength of the studio. However, the short duration of eyelash extensions and instances of discomfort during the application process are significant weaknesses that need to be addressed. Improvements in these areas will ensure a more consistent and positive customer experience, leading to increased customer satisfaction and loyalty.

Best TL Reviews

I have gone about 5 times now and Bina usually does my eyebrows. She does an amazing job! I get them waxed and threaded. Very affordable price and very quality work. Thank you Bina!

Bina did my eyebrow threading and tinting and she did a very good job! She was very friendly and made me feel welcome. I will definitely be back!

I went on Saturday, December 16 and got my eyelashes and eyebrows done along with eyebrow tinting it is now Monday and my lashes have fallen out and peeled right off. I am very disappointed. I came here before and they’ve stayed on. I haven’t changed anything in my daily life and they literally fell right off for the price that I paid I would expect my lashes to last longer than 48 hours. I’m not sure if I will be coming back in. My eyelashes also kept getting pinched by whoever was doing my lashes, and I was physically pulling away my head and they just kept telling me one more second one more second

Bina...... is great. Tinted my brows...did my lashes.....she really had me looking like a new person. She was very friendly and explained everything she was doing. I appreciate her service.

Bina did an amazing job on my eyebrow tinting and threading! She was very helpful and had very good recommendations for me! Overall great service!!

Bina was amazing! I live in Chicago and every time I come to Indiana I come here to get serviced by her! I love my brows! Thank you Bina!!

Bina is always great! She's the best, I even drive from Indianapolis to come see her!

Bina is always amazing. She always have me leaving feeling & looking my best.!!