Quick Facts About American Nails
American Nails Place, based on the comments provided, possesses several strengths that contribute to a positive customer experience. Firstly, the salon has received numerous praises for its attentive and relaxing service. Customers have expressed satisfaction with the quality and execution of their pedicures and manicures. The positive experiences highlight the staff's ability to provide a soothing environment and take their time to ensure client satisfaction. This strength can attract customers seeking a pampering and personalized nail care experience.
Secondly, the customer service at American Nails Place is commended consistently across the comments. The salon staff, particularly the owner, Nathan, is described as building strong relationships with clients and being personable. The willingness to engage and entertain clients during the service further enhances the customer experience. Nathan's recommendations for skincare and cuticle care also indicate a proactive approach to maintaining good nail health and overall satisfaction. By offering personalized advice, the salon stands out from other establishments.
Thirdly, American Nails Place differentiates itself by offering appointments instead of relying solely on walk-ins. This policy helps avoid long wait times, which some customers appreciate. By valuing customers' time and providing a streamlined service, the salon caters to busy individuals who prefer not to spend excessive time waiting for nail appointments.
However, alongside these strengths, there are a few weaknesses that have been identified through the comments. One significant concern that arose consistently was the pricing. Several customers deemed the salon to be overpriced, particularly in relation to the services received. This is exemplified in one comment where a customer paid $50 for a simple manicure and polish change, which they considered to be too high. The issue of pricing might deter potential customers who prioritize cost-effectiveness and may be unwilling to spend a significant amount on nail services.
Another weakness is the inconsistency of services mentioned in one comment. While most customers expressed satisfaction with their experience, one individual found their cuticles were not properly cleaned, and the technician performed a basic polish change instead of a full service. This inconsistency implies that there may be a lack of attention to detail or a variance in the quality of service among staff members. This inconsistency can hamper the salon's reputation and discourage potential customers who prioritize consistency.
In conclusion, American Nails Place has several strengths that contribute to a positive customer experience, including attentive and relaxing service, strong customer relationships, personalized recommendations, and a streamlined appointment system. However, the salon faces potential weaknesses such as higher pricing and inconsistent service quality. By addressing these weaknesses, American Nails Place can further enhance its reputation and attract a greater number of satisfied customers.
Best TL Reviews
My experience here was amazing. My pedicure was done right. So relaxing and he took his time. My manicure was done just the way I wanted it to be done as well. If you need to get your nails done … come here!!! I’m in love and will definitely be back. Customer service was also amazing. ❤️
OVER PRICED! I would NOT recommend this nail shop! It's owned by a husband and wife who mainly operate by appointments. I went there for a manicure and nail polish change. I do not do fake nails or any type of layovers. My nails are not long at all. My cuticles were not cleaned up. All he did was remove the old gel nail polish, file my nail, and repainted. I was charged $50...NEVER AGAIN
So happy with my nails and toes! I've been a couple times now. Appreciate the appointments as I do not like to waste time waiting an hour for a manicure. Nails were neat and clean. A bit pricey however you get what you pay for. Would recommend to anyone.
I was a bit nervous from the mixed reviews but definitely pleased I decided to give them a try. I had a removal, new set and gel spent $80 and I will be returning. I don’t mind paying for quality & this is exactly that!
Nathan and Lynn are the best!! They build the best relationship with their clients and I’m so happy to be one of them. I’ve been a client for over a year now and I can’t imagine going anywhere else!
My first time here and I am very happy with everything! I arrive early for my appointment and Nathan is waiting for me. The shop is clean and has everything you could want for your nails. I got a full set and he took his time making sure each nail looked just right. I let him be creative with design for St Patrick’s Day and my nails look perfect. I can’t believe it has taken me this long to find this shop. He also had some recommendations to help with my dry skin and cuticles which I am so happy he takes the time to ask about and make recommendations to improve my hands and nails. I have found my new nail salon!
Absolutely love his work! Been twice and have been satisfied both times! He took the time to analyze my nail condition from wearing press on nails for too long and then was really gentle with them! Shape was really well done and quick. 10/10
He was personable, talked to entertain me while doing my nails. He offered suggestions and I was completely satisfied with my nails
Place Pictures
American Nails Info
Amenities
Health & safety
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Appointment required
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Staff wear masks
Accessibility
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 05:00 PM |
| Wednesday | 02:00 AM - 05:00 PM |
| Thursday | 02:00 AM - 05:00 PM |
| Friday | 11:00 AM - 05:00 PM |
| Saturday | 11:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places