Critter Cuts 4 Paws Pet Salon

+1 916-489-7997

2628 Fair Oaks Blvd, Sacramento, CA 95864 United States of America

Open Today: -

Quick Facts About Critter Cuts 4 Paws Pet Salon

Critter Cuts 4 Paws Pet Salon has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In this analysis, we will explore these comments in detail to provide a comprehensive understanding of the salon's performance.

Starting with the strengths, one recurring theme in the comments is the happiness and satisfaction of the pets after visiting the salon. Multiple customers reported that their dogs were visibly happy and well-groomed upon picking them up. This indicates that the salon's employees are skilled in handling and grooming pets, creating a positive experience for both the animals and their owners.

Another strength mentioned in the comments is the fast service provided at Critter Cuts. Several customers mentioned that their dogs were groomed and ready to go within a short timeframe, with one customer reporting that their dog was done in just two hours. This quick turnaround time is essential for busy pet owners who may not have much time to spare. Additionally, the prompt service contributes to customer satisfaction and eliminates the need for extended waiting periods.

Customers also appreciated the fact that Critter Cuts maintains reasonable prices for their services. One customer mentioned paying $55 for a full cut and nail trim, considering it well worth the price. Affordable prices make the salon accessible to a wider range of pet owners, ensuring that pets receive proper grooming without breaking the bank.

Another strength found in the comments is the salon's ability to accommodate last-minute appointments. One customer specifically mentioned that Critter Cuts was able to book them on short notice when other groomers were fully booked. This flexibility and responsiveness to customer requests demonstrate a commitment to customer service and satisfaction.

Moving on to the weaknesses mentioned in the comments, one recurring concern is the salon's use of cash-only payments. Although some customers mentioned that this was not an issue for them, others might find it inconvenient, especially in today's digital age where more and more people rely on card payments. Offering alternative payment options, such as credit or debit cards, would be beneficial for customers who prefer electronic transactions.

Another weakness highlighted in the comments is the lack of perfection in certain grooming styles, particularly the "teddy bear cut" for Yorkies. One customer expressed their desire for the salon to improve in this area. While the salon may generally do a good job, it is important for them to consistently fulfill customer expectations and work towards perfecting grooming styles for different breeds.

One customer had a negative experience where their dog was kept at the salon for almost six hours and received a poor grooming job. Additionally, the dog's tummy was razored badly, requiring costly veterinary treatment. The customer expressed frustration that the salon did not take responsibility for the damages and refused to reimburse them. Such incidents of poor service and lack of accountability can significantly impact the salon's reputation and customer trust.

Another negative comment mentioned aggressive behavior from the salon owner. The customer reported that the owner yelled and argued with them when they expressed dissatisfaction with the service. This confrontational behavior is unacceptable in any customer service-oriented business and should be addressed promptly to ensure a positive and respectful environment for both customers and employees.

In conclusion, Critter Cuts 4 Paws Pet Salon has several strengths that include happy pets, fast service, reasonable prices, and the ability to accommodate last-minute appointments. However, there are areas that need improvement, such as accepting card payments, perfecting grooming styles, and addressing issues of poor service and confrontational behavior. By addressing these weaknesses and building upon its strengths, Critter Cuts can enhance its reputation and provide a better overall experience for its customers and their furry friends.

Best TL Reviews

We love this place we have visited other places and my Yorkie has never came back home as happy as he does coming from here. It's cash only which is fine. This time we had to go super short on his hair, but they usually do a good job, I just wish they can perfect the teddy bear cut for yorkies. I'll let his hair grow back again and try it again.

Harley Ann was only 2 hours at the salon. She was happy. The employees seem genuinely happy to be there and were very kind.

I'm attaching a before and an after photo.

My pup hasn’t had a pedicure in way too long. I walked in wanting her nails trimmed. They took her right back and had her out in under 5 minutes. They were so gentle and her nails have never looked better. I’m beyond satisfied.

Critter Cuts is the best! My Basset Hounds have the thickest nails imaginable and we drop in in Saturdays, always friendly service has us on the road in five mins at a great price. Have been going for years, highly recommend!

I had the week off work and wanted to get my dog groomed.. I didnt realize how booked up every groomer was right now. Critter cuts was able to book me on short notice and returned my call quickly. They asked me a ton of questions when I dropped her off and made sure they knew exactly what I wanted.

Roxy is a shitzu, Maltese, lhasa apso mix; long hair that mats a lot. She was a bit hesitant when I dropped her off, but they did such a good job and she was so happy when I picked her up! Her coat is so soft and shiny, and I can't get over how cute my Roxy looks!

Reasonably priced, 55$ for the full cut and nail trim. Worth every penny!

Posted a before and after for comparison.

Don't take your dog here. They had my poor d

oggie for almost 6 hours. They razored his tummy so badly I had to take him to a vet. They will not pay the over $380.00 I had to pay for his treatment. Paws will NOT REIMBURSE ME.

BE VERY AWARE OF THIS PLACE!!!!!

Just left and I was amazed by the prompt service and the friendliness of the groomer! My dog is a little bit nervous to get her nails trimmed, but she was calmer than normal at this grooming shop. It took 5 minutes and I was able to hold my dog and keep her calm. Bonus: they have the dog treats that my dog actually wants to eat. She hates the dry biscuits. Nice touch!

Horrible service!!!!!!!!!! Took my dog and they did completely different thing, not what I asked for. I was so upset when I saw my dog. The owner stared to yell, arguing with me and yelling that I owe him $60. I paid and left. Definitely not coming back there again. Very upset.