Quick Facts About Los Amigos Barber Shop
Los Amigos Barber Shop has received several positive comments highlighting its strengths. One common strength mentioned is the shop's hidden gem status. This implies that it may not be widely known or advertised, but those who do find it have had positive experiences. Another strength is the great service provided by all the barbers. Customers appreciate the talent and skill of the barbers, noting that they know what they're doing. Additionally, customers have praised the great prices offered by the barbershop. This combination of quality service and affordable prices is a significant strength for any business.
One notable strength mentioned by a customer is their loyalty to Los Amigos Barber Shop. They have been coming to the shop for the last three years and have never had an issue. This loyalty and positive long-term experience indicates consistency and reliability, which are important traits for a business to have. The customer also mentions that they will continue to return and recommend the shop, further demonstrating their satisfaction.
A recurring positive aspect mentioned by customers is the friendly and welcoming atmosphere. The barbers are described as friendly, and customers feel comfortable in the shop. This indicates a positive customer experience, as feeling comfortable and welcome can play a significant role in customer satisfaction.
Some comments highlight specific barbers within the shop who have provided excellent service. Customers recommend the barber named Rocio, who has eight years of experience and is skilled at cutting hair. This showcases the individual talent present among the barbers and allows customers to choose specific barbers based on their preferences and recommendations.
Another strength mentioned is the family-friendly environment. The barbershop is described as being suitable for children and provides great haircuts for kids. This is an advantage for families looking for a barbershop where they can bring their children for haircuts.
Despite these positive comments, there is one negative review that points out a significant weakness of Los Amigos Barber Shop. The customer had a bad experience with a specific barber who was more focused on personal phone calls than providing a satisfactory haircut. The barber's behavior was deemed disrespectful, and the customer felt threatened when they raised their concerns. The lack of apology and appropriate customer service in this situation is a notable weakness of the shop.
In terms of waiting time, some customers mention that the shop can get busy, leading to potential wait times of up to an hour. While this can be seen as a weakness, it is also mentioned that the quality of the haircut is worth the wait. This indicates that customers are willing to stay and wait for the service despite the longer wait times.
Overall, Los Amigos Barber Shop receives positive feedback regarding its skilled barbers, great service, affordable prices, loyal customer base, friendly atmosphere, and family-friendliness. However, the negative review highlights a significant weakness in terms of customer service and attentiveness to customer needs. Additionally, the potential long wait times may be seen as a weakness, although it appears that many customers are willing to wait for a quality haircut.
Best TL Reviews
Hidden gem. Great service! Great price. My son (9) and husband have been coming here for the last 3 years and never an issue. Will keep returning and recommend. All there barbers know what they're doing. I like to give small businesses a shot and this place has not let me down. Thank you.
STAY AWAY from this barber!!! I didn't believe the 1-star reviews until I came today as a new customer.
They may be good to you once or a few times, but your best finding a different spot and avoiding a bad experience like I had today. I got a dark heavyset barber with black glasses on who thought his phone calls were more important that my haircut.
After I politely told him that I was in a hurry and if he could finish my hair, he proceeded to hang up and cut my hair, ONLY to tell me 2 minute into it that he had to call the guy back because he needed to give him some information. I got upset and asked him "Am I on your time or mine?" because apparently he didn't care that that I told him I was in a hurry.
He didn't answer my question, but instead decided to threaten me by saying "Sir if you don't calm down, then I won't cut your hair and I will take my phone call". So am I in the wrong for saying something? I watched a ~5 minute scene on the TV, and once it went to commercials he was STILL on the phone. I initially thought his phone call was interrupting my haircut, but apparently my haircut was interrupting his phone call.
I want to emphasize that he wasn't on his break, he never apologized for taking his call and being on the phone, and NEVER have I had a barber in all my years take that long on a personal phone call, only threaten to not cut my hair INSTEAD of at the very least apologizing to make the situation better.
I left to another barber close by so that he could take his personal call, because apparently they were paying him + tip to cut my hair, not me. I wasn't going to waste my time risking him to freely take another personal call; I'm paying another barbershop my money who is respectful of their customer's time, and I will be telling everyone around me for the rest of my life, including friends and family, to stay away from this place and to instead go to one of the 6 other barbershops in Downey that I have had better experiences with AND that know appropriate customer service instead of threatening their customers.
I hope that barber reads my review: If it's a customer or a personal call that needs to be taken for a couple minutes, then fine, excuse yourself and tell them you'll call back because your working on a customer. However, he doesn't deserve any of my money or a tip, and to threaten me instead of making it right shows just how much they care about their customers let alone their overall satisfaction, regardless of the fact that you are a first time or regular
Every barber in here is talented!
Sign your name in the back counter before you take a seat. Wait time can run up to an hour in busy times but a good hair cut is always worth it.
All barbers are friendly. You’ll be back for sure
Very respectful service (being on a Sunday afternoon 12pm). An just keep in mind to ask where do you sign in. Be patient cause there are only 3 barbers on duty. I highly recommend "Rocio" to cut your hair ????(8yrs exp). I left very pleased with my haircut and trimmed beard. Definitely coming back. ????????
Great barbers giving awesome fades and kid haircuts. Family friendly. Always busy (a good thing) get there early and be patient. They have two tv's (usually have sports channel on), snacks, and vending machine.
Been cutting my hair for the last 4yrs. Very friendly environment, fast barbers cutters with good talents. I recommend to stop by and check it out.
Good haircut, friendly barber, clean shopb all around good experience.
Been coming here for 7 years and never a problem. Just make sure you sign your name in the back.
Los Amigos Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
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