Sabrina's Salon

+1 248-841-1391

970 John R Rd, Rochester Hills, MI 48307 United States of America

Open Today: -

Quick Facts About Sabrina's Salon

Strengths:

1. Excellent customer service: Customers consistently mention the warm and welcoming atmosphere at Sabrina's Salon. The staff greets customers with smiles and offers of drinks, making them feel welcome and valued.

2. Accommodating appointments: Sabrina's Salon was able to schedule an appointment for a customer in a time-sensitive situation, even on a Sunday. This shows their flexibility and willingness to meet customer needs.

3. Skilled staff: Customers praise the hairstylists at Sabrina's Salon for their expertise and ability to deliver great results. Carol, in particular, is mentioned multiple times as being especially talented.

4. Relaxing atmosphere: The salon is described as having a relaxing atmosphere, allowing customers to feel calm and comfortable during their visits. The clean environment also contributes to this positive experience.

5. Fair pricing: Customers appreciate the reasonable prices at Sabrina's Salon, mentioning that they feel they are getting good value for their money.

6. Convenient business hours: The salon's later hours and weekend availability are recognized as a bonus, especially for customers with busy schedules. This flexibility in operating hours shows their commitment to customer convenience.

7. Holiday gestures: The owner went above and beyond by giving a holiday goodie bag to a customer's daughter after her haircut. This kind gesture adds a personal touch and shows the salon's dedication to creating a positive customer experience.

Weaknesses:

1. Inconsistent pricing: One customer mentions feeling overcharged for simple haircuts for their toddlers. This raises concerns about the salon's pricing transparency and fairness.

2. Questionable service quality: Another customer voices dissatisfaction with the salon's services, mentioning that they felt the quality had deteriorated. This comment suggests a decline in service standards over time.

3. Lack of availability: While multiple customers appreciate the salon's accommodating appointments, one comment mentions that it was difficult to get an appointment due to the owner's busy schedule. This indicates a potential lack of availability for future customers.

4. Lack of diversity in reviews: While the majority of comments are positive, it is important to note that there are a limited number of comments available. It would be beneficial to see a wider range of opinions to get a more comprehensive understanding of the strengths and weaknesses of Sabrina's Salon.

In conclusion, Sabrina's Salon has several strengths, including excellent customer service, skilled staff, and a relaxing atmosphere. The salon is also known for fair pricing and convenient business hours. However, there are some weaknesses to consider, such as inconsistent pricing, potential decline in service quality, difficulty in getting appointments, and a limited number of reviews available.

Best TL Reviews

I contacted the salon in a pinch (a friends recommendation) for my sons perm. I needed his hair done super fast due to homecoming approaching quickly. They got us in on a Sunday and at a very workable time. From the minute we walked in the door we were greeted with smiles and kindness. Offers of drinks to make us feel welcomed. Both ladies sat and talk to both my son and I. I really appreciate all they did for us! My son really liked his perm. All around good experience. We will return!!

Love Sabrina's! Carol is the best. She does a great job with my hair (cut, highlight, and blowout). The salon atmosphere is relaxing and everything is very clean. All the ladies I've met that work here are very friendly and make you feel welcome as soon as you arrive.

Sabrinas is a really good salon. I've been coming here now for over two years. Very fair pricing and will always treat you well!

Brought in my 2 kids. Ages 2 and 3 and was charged $55 dollars. Uhm yea not coming again. These are regular haircuts for a toddler and baby. Used to be a legit place. Now very questionable

The owner is incredibly sweet and she was so great with my daughter!! She gave my daughter a holiday goodie bag after her haircut and her hair looks great! It was so nice meeting her. I'll definitely come here again with my daughter. The business hours are great and I appreciate the fact that they have later hours and are open on the weekends! It's been so hard finding a nice hair place that works with my work schedule!

I rarely write reviews but me and my sister had an AMAZING experience at Sabrina’s salon.this was our first time there. We needed a hair style and makeup done last minute and Karol the owner was very caring and made time to squeeze us into her busy Saturday schedule . Mary gave us a beautiful hair style and so did Sandra with our makeup. Everyone is very nice and caring they treated us like family. The environment is very relaxed and inviting never rushed. The salon is very clean and beautiful decorated. We will definitely be back for their amazing services and will refer our families and friends. Thank you ladies!

Great staff, and awesome results. This facility has easy access and free/convenient parking. We'll visit again in the future

Carol is the best. Have been visiting this Salon for years now. Best services