Quick Facts About H&H Saloon
H&H Saloon, located in a nice downtown area, is described as a cute little pub and a fun dive bar. One of its strengths is its ambiance, with a pool table, TVs for sports, and a popcorn machine, creating a relaxed atmosphere for patrons. Additionally, the bar offers a range of drinks, both alcoholic and non-alcoholic, at reasonable prices. The bartender is praised several times for being good and awesome, indicating friendly and efficient service.
The fact that H&H Saloon is open until 2AM, unlike other bars in the area, is also seen as a strength, making it a preferred destination for those seeking a late-night drinking spot. It can accommodate a decent-sized crowd, providing space for around 75+ people.
The bar is also noted for its unpretentious nature and friendly patrons. Visitors from the UK appreciated the bar's friendly service and reasonable drink prices, highlighting its welcoming atmosphere for both locals and tourists. The fact that the bar is pet-friendly is another positive aspect, appealing to pet owners who want to socialize with their furry companions.
However, there are several weaknesses indicated in a specific comment. A reviewer describes a negative experience with the bartenders, who allegedly treated a group of out-of-town customers, who had attended a wedding, poorly. The bartenders reportedly complained about the group's size and were unfriendly towards them. The reviewer suggests that the bar's local monopoly as the only late-night option in town might influence the bartenders' inattentive and disrespectful behavior towards new customers.
Additionally, some members of the group were unaware that there was a specific place to order at the bar, leading to misunderstandings, and ultimately, heated exchanges with the staff. The incident ended with one member of the group being escorted out of the bar. The reviewer suggests that the bar prioritizes local customers and does not treat new customers, especially larger groups, with the same level of respect.
This negative review raises concerns about the bar's customer service and customer experience. Complaints about poor treatment of customers, rude behavior, and a lack of respect for new or out-of-town visitors are significant weaknesses for any establishment. A negative experience like this can deter potential customers from returning or recommending the bar to others.
It is important for any business, especially a hospitality establishment like a bar, to provide a positive and welcoming experience to all customers, regardless of where they come from or how many people are in their group. Ignoring or mistreating potential customers can create a negative reputation that affects the bar's overall success.
Although H&H Saloon has several positive attributes, such as its ambiance, reasonable prices, and friendly bartender, it is crucial for the management to address the weaknesses highlighted in the negative review. Improving customer service, ensuring fair treatment of all patrons, and addressing any monopolistic tendencies could help the bar regain a positive reputation and attract a wider customer base.
Best TL Reviews
Cute little pub in a nice downtown. Bartender was pretty good. Jaw hit the floor when she rang us up for 3 drinks.
Fun dive bar, pool table, TVs for sports and a popcorn machine.
It's a bar. It's got 2 pool tables, pull tabs, some food and alcohol. I like kinda hole in the wall type places and this is one of those places :)
Great place for all occasions. The bartender Kylie is pretty awesome.
I was in town for a wedding that ended at 10PM and around 8 of us went to this local bar because after doing some quick google research it is surprisingly the only place in town open until 2AM in town. I’ve lived many places, been to dozens of bars, and have never seen such poor treatment of new customers before, especially folks from out of town. This bar can probably serve 75+ people, and the bar tenders complained to many of us that we needed to call ahead of time because our party of 8 was too many additional people to be served a pitcher of beer and a few simple mixed drinks on a Friday night. A few of us had been drinking at the wedding, and were trying to get the bar tenders attention to order a drink and didn’t see the “order here” sign which is the only place you are allowed to order at the bar we learned and were told that we cut the line, which we didn’t understand and were yelled at by the bar tenders and someone in my group was walked out of the bar because of cutting in line and responding negatively to being yelled at (they flipped the bird). We were told that we were inconveniencing them for having drank before we came to their bar and I literally had to sell the bar tenders on why we should be allowed to make an order. I understand why the bar tenders were treating us poorly, this bar has a monopoly in town because they are the only bar open until 2am and they do not need to treat new customers with as much respect because most of their business is mainly local customers I would suspect. So, if you’re reading this and planning a wedding, a birthday party, group event, etc. nearby, I would strongly recommend you find any other establishment because you will definitely be treated much better. Also, as I have seen on many of their reviews, I would expect a snarky response to this review that bends the truth in this bar’s favor. Do not be fooled, you could be the next one writing a poor review of this bar after going. The one good thing I will say about this bar is that my wife and I met a female escort outside while we were waiting for our Lyft ride and she gave us some free weed, so if you’re looking for a hot spot for recreational drugs or other services, this is the place to find it at night in this town.
Fun unpretentious watering hole. Nice people good atmosphere.
Took family visiting from the UK great bar, great priced drinks and friendly service! Great time had by all
The bartender is super chill. Good brews, free popcorn and pet friendly. Plus pull tabs!
Place Pictures
H&H Saloon Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health & safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Fast service
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Great cocktails
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Sports
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Alcohol
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Beer
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Cocktails
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Happy hour drinks
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Hard liquor
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Wine
Dining options
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Outside food allowed
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
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Cozy
Crowd
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Groups
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LGBTQ+ friendly
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Transgender safespace
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 01:00 PM - 02:00 AM |
|---|---|
| Tuesday | 01:00 PM - 02:00 AM |
| Wednesday | 01:00 PM - 02:00 AM |
| Thursday | 01:00 PM - 02:00 AM |
| Friday | 01:00 PM - 02:00 AM |
| Saturday | 01:00 PM - 02:00 AM |
| Sunday | 01:00 PM - 02:00 AM |
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