Quick Facts About TD Nails & Spa
Strengths:
- Friendly and welcoming staff: Multiple comments mention the friendliness and warmth of the staff at TD Nails & Spa. This creates a positive and inviting atmosphere for customers.
- Nail art customization: Customers appreciate that TD Nails & Spa offers a range of nail art options and is willing to cater to specific requests. This allows customers to have the nail design they desire.
- Comfortable and relaxing ambiance: The spa is described as clean, accommodating, and creating a relaxing environment for customers. This is important for customers seeking a peaceful experience.
- Attention to detail: Some comments mention the staff taking pride in their work and paying attention to detail during the service. This is an important quality for customers who value precision and quality in their nail services.
- Affordable pricing: Multiple comments mention that the prices at TD Nails & Spa are reasonable and provide good value for the quality of service received.
Weaknesses:
- Inconsistent service quality: One customer mentions that their nails were not shaped or filed properly, and the desired length and color were not achieved. Inconsistent service quality can be a weakness if it is not addressed and improved upon.
- Lack of communication regarding payment methods: One comment mentions that customers were not informed beforehand that only cash payments are accepted. This lack of communication can be inconvenient for customers who do not carry cash with them.
- Neglect of customers: One customer shares an experience where the nail technician forgot about them and made them wait for an extended period of time. This neglect of customers can lead to frustration and dissatisfaction.
- Extra charges: One customer mentions being charged an additional $10 on top of the original payment without a clear explanation. This lack of transparency in pricing can create confusion and dissatisfaction among customers.
Overall, TD Nails & Spa has strengths in its friendly staff, nail art customization, relaxing ambiance, attention to detail, and affordable pricing. However, there are weaknesses in inconsistent service quality, lack of communication regarding payment methods, neglect of customers, and the presence of extra charges without clear explanations. Addressing these weaknesses can help improve the overall customer experience and maintain a positive reputation for the salon.
Best TL Reviews
I wish i could actually give this place 0 stars if i could. I go in there thinking that this salon was very nice with all the pictures and reviews i saw but when i went in there it was a different story. Everything started out fine. took my dip off and prepped my nails fine. but when it got to shape and color, things changed. First, i asked for length in my nails. The man that did my nails did not add any length besides the nails i had that were broken. The shape of my nails, were completely off. I asked for sqaure. I got whatever my nail was doing. He did not shape my nails or anything so all of my nails are different shapes and do not match anything. Now onto color. I just wanted a simple blue french. Normally when you get a french nail, you get a natural “nail bed” color. But when i tell you this color is 100% tan/pink and not nature. The blue french part is off, it doesn’t fit the round of the finger tip and is off. Also not to mention my nails look like cheap press on nails that don’t fit my nail cause i didn’t file the sides of them first. They look like they are too big for my nails. And after everything was done, you can’t even pay with a card. You have to pay with cash. Which no one informed me over the phone. I had to get cash from their ATM in their lobby. And the fact that my nails were 60 dollars when they turned out so bad. I’m just very overall disappointed.
First off everyone was super friendly! They do whatever kind of nail art that you want. They are nice and funny to chat with. My friend and I have been going to a different place and havnt been happy, I accidentally found these guys on Facebook and I’ll always come back here! I recommend anyone who wants beautiful nails at a good price and beautiful quality to come to this place! Jessica was wonderful and he was hilarious ????
I have went from not regularly getting mani/pedis to becoming a regular customer of TD Nails. The men are absolutely wonderful. Always pleasant, genuinely take pride in tsking care of you and making you feel comfortable. They offer you a drink and go above for every experience. As a Mom of 3, I appreciate the "me time" they give me!
Very clean, accommodating, and affordable!
Can not say enough good things about this spa and the services provided by Sun for my brother who had just been released from an extended stay in a hospital and his toe nails and finger nails were in great need of care. He had never had a mani/pedi before. So I treated him to this new experience. He could not have been better cared for. Sun handled his 75-year old hands & feet with care, humor, and great service. Thank you TD spa and thank you Sun! I highly recommend this spa to anyone in need of some TLC for their nails.
I went to get a pedicure today and at first it was okay the person I had did a decent job. When she was done with the basic part of the pedicure she went to someone else without finishing my color and told me she will be right back. After she was done with that person she did not once come back. Instead she went to two other people and made me wait for over an hour just for nail polish. It took about and hour and a half to two hours for her to realize she completely forgot me and started to talk to me about the color. Then when she was done she charged me $10 on top of the $35 I already paid. I feel like the it should not have taken that long for me to get my nails colored nor should she have acted like that.
Tony, Sun, Deedee and the team are top notch professionals and love their trade. They are kind, well trained, and welcoming people that work to please their customers and protect the brand of their business. I can always relax with my headphones and know they are providing me with the best care. A customer for over a year now, as well as the rest of my family and many friends.
This salon has some of the nicest people I have ever had the pleasure of meeting. They remember you and treat you like family, on top of doing a fantastic job. As each one is talented, I always choose Sun because she is the sweetest woman ever and does a top notch job on my nails. A+++++
Sun does an excellent job. She is very talented, professional, and friendly.
Place Pictures
TD Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
How to go there
Location
Places
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