Quick Facts About Enke Nails & Spa
Enke Nails & Spa seems to have several strengths based on the comments provided. First, many customers praised the skill and precision of the nail technicians. Kevin, in particular, was singled out for being patient and attentive to customers' requests. The ending results were described as phenomenal, suggesting that the salon delivers high-quality nail treatments.
Second, the friendly and accommodating atmosphere of the salon was also highlighted. Customers mentioned feeling comfortable and welcomed by the owners, Kevin and Holly. This positive atmosphere contributes to an overall pleasant experience for customers.
Third, Enke Nails & Spa demonstrated flexibility and understanding towards customers with specific needs. One customer mentioned that they were accommodating towards their husband, who is diabetic. Another customer mentioned being on medication that makes their blood thin, and the salon had no problem understanding and addressing this concern. This level of attentiveness and willingness to cater to individual needs is definitely a strength of the salon.
Additionally, the salon offers a range of services beyond just nails, such as pedicures. Customers raved about the pedicure experience, mentioning the thoroughness and quality of the service. This suggests that Enke Nails & Spa is capable of delivering excellent results across different treatments.
However, there are also some weaknesses that can be identified from the comments provided. One customer mentioned being charged $20 just to remove gel polish. This could be seen as an excessive charge for a service that is typically included in a nail treatment. This might deter some customers who are looking for more affordable options.
Another weakness highlighted by a customer was the poor customer service they experienced. They made an appointment but ended up waiting for a significant amount of time without any explanation or apology. This lack of communication and disregard for their appointment caused the customer to leave and not return. This demonstrates a need for improvement in terms of managing appointments and providing better customer service.
Lastly, a customer mentioned witnessing inappropriate behavior from the owners themselves. They described a situation where the owners were making comments, pointing, and laughing at them while their nails were being done. This created a humiliating and embarrassing experience for the customer, who had to hold back tears. This behavior is unprofessional and disrespectful, and it reflects poorly on the salon.
In conclusion, Enke Nails & Spa has several strengths, including skilled technicians, a friendly and accommodating atmosphere, and a range of quality services. However, there are also weaknesses in the form of excessive charges, poor customer service, and inappropriate behavior from the owners. These areas of improvement should be addressed to ensure a consistently positive experience for all customers.
Best TL Reviews
My sister and I wanted to try a new place to get our nails done. And let’s say we both had a wonderful experience! Kevin did both of our nails. He was very precise and patient with us when we explained what we wanted. The ending results were phenomenal. Definitely recommend this place 100%.
Had a wonderful first time experience at Enke. Went in expecting to get a full set as scheduled but I ended up getting a pedicure as well. Bonus! They did a beautiful job with my nails and were very friendly and attentive. I will definitely come see them again. Thank you!
1. charged $20 JUST to remove gel polish
2. made an appointment to come in at 1pm. they tell me to sit down and I end up waiting for 10 minutes. then I ask “is there a wait? I have an appointment at 1 PM…” he tells me to give him another 10 minutes…. 15 minutes goes by and nothing is being said. I walk out as they say nothing.
never experienced such poor service before. 1 lost customer.
Love Kevin and Holly, there is another attendant as well, but I have not used her yet. My go to for nails. Love the atmosphere, friendly owners, and my nails.
Absolutely a perfect experience! Nails are phenomenal and the pedicure was the best ever.
They were very accommodating to my husband who is a Diabetic
I'm on medication that makes my blood thin they had absolutely no problem understanding this issue and did not hesitate at all
They take walk ins but you might just want to call before you go just in case
We were staying at the Ak-ChinHotel and Casino and felt that $70 was too much for a pedicure. We looked on Google and noticed there were many pedicure places within 10 minutes this one has the best reviews. The pedicure was great they took their time got a massage all my calluses removed I would highly recommend this place to anyone.
They do great nails, but their lack of customer service is an issue. I’ve seen them make comments to people and draw attention to people that causes customers to feel humiliated and embarrassed. I witnessed it, it have never been the subject of it till recently. Usually the guy does my nails, but I guess he was busy so his wife was doing them. She was loud and pointing at my nails and her husband was standing over her shoulder watching while she was doing them and they were literally laughing and pointing. She kept asking me where I got my nails done and I kept telling her here. The woman sitting next to me kept looking at me smiling uncomfortably (I assume embarrassed for me). The salon was full and it drew a lot of attention and I have no idea what they were laughing at because I couldn’t understand them. The only thing I did understand was her asking me “where I get my nails done” and me consistently repeating, “here,your husband does them.” It was embarrassing and I had to hold back tears. I have never experienced anything like that in a salon of any kind.
Place Pictures
Enke Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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