J & J Nail Salon

+1 978-374-8456

Haverhill, MA 01830 United States of America

Open Today:

Quick Facts About J & J Nail Salon

J & J Nail Salon appears to have a mix of strengths and weaknesses based on the comments provided.

Starting off with the strengths, many customers appreciate the friendliness of the staff. They are described as nice, welcoming, and friendly, which creates a positive atmosphere for customers. This is an important factor in creating a comfortable and enjoyable experience for patrons. In addition, the salon is praised for its relaxing ambiance. Customers mention that the salon is quiet and peaceful, allowing them to fully relax during their visit. This contributes to a pleasant customer experience and can attract customers who prioritize tranquility during their nail appointments. The salon also receives compliments for its cleanliness, as customers mention that the shop is clean and cute. Maintaining a clean and tidy environment is crucial for any nail salon to uphold hygiene standards and provide a professional atmosphere.

Another strength of J & J Nail Salon is the convenience it offers to customers. One comment mentions that the salon allows customers to make appointments and ensures that they are attended to at the designated time. This is a valuable feature for individuals who prefer to plan ahead and avoid waiting times. Additionally, the salon is praised for its efficiency, with customers mentioning that they can get their nails done in a relatively short time, usually ranging from 45 minutes to an hour. Quick service can be appealing to customers who want to fit their nail appointments into their busy schedules.

Despite these strengths, there are also evident weaknesses in the comments. One common issue mentioned is a lack of updated techniques or modern approaches. A customer describes the salon as old-fashioned and expresses frustration with the staff's inability to execute simple requests efficiently. This can be a weakness for J & J Nail Salon, as customers may seek more innovative and up-to-date nail services, which they may not find at this establishment. Additionally, there are complaints about appointment delays and rush services. One customer had to leave because they were kept waiting beyond their scheduled appointment time, and another had a rushed pedicure due to the technician's other clients. These issues may undermine the salon's commitment to punctuality and customer care.

Although the comments do not specifically address pricing, affordability could potentially be a concern for some customers. While one customer mentions that the prices were reasonable, it is unclear how the salon's prices compare to other nail salons in the area. Price is an important factor for many customers, and if J & J Nail Salon is perceived as expensive, it could deter some potential customers from trying their services.

In conclusion, J & J Nail Salon has various strengths and weaknesses. The salon's friendly staff, relaxing ambiance, cleanliness, and convenience in terms of appointments and timing are all positive aspects that can attract and satisfy customers. However, the salon's old-fashioned techniques, potential appointment delays, rushed services, and unclear affordability may be areas of improvement needed to enhance customer satisfaction and loyalty.

Best TL Reviews

They very nice but they are very old fashioned every time I go in asking for something so simple they are going back and forth within each other on how to do it

Super bummed. I had an appointment at 2PM today with J&J Nail Salon. They put me in the chair at 2PM and when 2:30PM rolled around, and no one had come over yet, I had to go. Not their fault that I couldn't wait longer, but when I made the appointment at 2PM, I scheduled other things around that. I'm bummed because I really wanted to experience their pedicures - they were highly recommended by a few friends of mine.

Made appointment for 2PM for manicure and pedicure and got only pedicure done. The person who did my pedicure was rushing as she had clients. Very disappointed.

Very nice staff. Took me right In with no appointment. Got the most relaxing Pedi ever! I won't go anywhere else

I love going here. It’s so quiet and peaceful. They are so wonderful to visit and they remember you :)

The BEST place Ever for My nails! That ring finger is Chrome... Love love love it!!!!

All employees are #1

Went for the first time today, Cathy was my Tech, told her how picky I am about my nails, I have to admit I was nervous, I have been going to the same person for 10years..Let me just say they came out AWESOME! The Shop is clean, cute,everyone was very welcoming...And the price was more than reasonable!!

Thank you Cathy, I'll be back!!

I LIVE IN LAWRENCE AND WILL RATHER WAIST MY GAS TO GET MY NAILS DONE BY J&J ONLY CUS IS ONLY PLACE U CAN MAKE AN APPT&AT DAT TIME THEY ATTEND U,EVERYONE THERE IS SUPPER FRIENDLY&OVERALL VERY RELAXING...AND I DONT SPEND NOMORE THAN 45M TO AN HR.IF THAT..IM ALWAYS IN&OUT..&I WOULD RECOMMEND DIS NAIL PLACE TO ANY1...THANKS TO ALL JJ(FAMILY) TEAM FOR ALL WELCOMING&ATTENTION????????